CAN Assistant Store Manager

Mountain Warehouse; Winnipeg; On-site; CAD 40,000 - 60,000; Full time

Benefits offered by this job

Monthly Bonus Scheme

Colleague Discount 50%

3 weeks vacation

Twice-yearly uniform allowance

Length of service awards

Job summary

Mountain Warehouse Winnipeg Outlet is seeking an Assistant Store Manager to partner with the Store Manager in driving store success. You will lead daily operations, coach the team, and ensure exceptional customer experiences while upholding the Mountain Warehouse brand.

You will oversee training, merchandising, and safety, while focusing on sales performance and community engagement. A proven retail leadership background and strong communication are required for this role.

Qualifications

• Experience leading a retail team in a fast-paced environment.
• Strong communication and collaboration with Store Manager.
• Proven ability to meet or exceed sales targets.

Responsibilities

• Lead and develop a motivated, high-performing store team.
• Ensure exceptional customer service and product knowledge.
• Oversee daily operations, merchandising, and safety.
• Monitor KPIs and drive sales performance.

Skills

Leadership

Retail Management

Customer Service

Training & Development

Team Motivation

Communication

Job description

Department: Canada Retail

Location: Winnipeg Outlet - Management (WNN)

Are you passionate about retail and driven to deliver exceptional customer experiences? Do you thrive in a leadership role where you can motivate and inspire a high-performing team? If so, Mountain Warehouse has the perfect opportunity for you! We’re looking for an Assistant Store Manager to partner with our Store Manager in driving the success of our store. From leading daily operations to fostering a collaborative team environment, you’ll play a pivotal role in creating an exceptional shopping experience while upholding the Mountain Warehouse brand.

Leadership & Team Development

• Partner with the Store Manager to lead a motivated, engaged, and high-performing team.
• Foster a collaborative and supportive work environment, encouraging teamwork and shared goals.
• Drive training and development, empowering your team to excel and grow.
• Communicate clearly and transparently, ensuring alignment and trust across the team.
• Keep the team well-informed with product knowledge to deliver outstanding customer service.

Operational Excellence

• Assist with the smooth day-to-day running of the store, ensuring compliance with company policies.
• Maintain high visual merchandising and housekeeping standards to enhance the shopping experience.
• Prioritise health and safety, conducting regular risk assessments and ensuring a secure environment for staff and customers.
• Play an active role in recruiting and retaining top talent to build a strong and motivated team.

Sales & Performance

• Support in meeting and exceeding sales targets, driving profitability through effective strategies.
• Monitor key performance indicators (KPIs) to track and sustain store success.
• Oversee stock levels, ensuring smooth replenishment and accurate delivery management.
• Implement proactive loss prevention strategies to protect the store’s profitability.

Customer Experience

• Lead by example in delivering exceptional customer service at every opportunity.
• Address customer feedback promptly, ensuring satisfaction and brand loyalty.
• Represent Mountain Warehouse with enthusiasm, professionalism, and a positive attitude.
• Build meaningful connections with your local community, creating a personable and welcoming shopping atmosphere.

We Would Like To Meet Someone Who Is

• Passionate about creating outstanding customer experiences.
• An inspiring leader with a proven track record in retail management.
• A clear and confident communicator, able to engage with colleagues and customers alike.
• Results-driven, with a sharp focus on achieving goals and meeting targets.
• Approachable, supportive, and trustworthy—a natural team player.
• Energetic and proactive, with a determination to see tasks through to completion.
• Skilled in problem-solving and decision-making, ensuring solutions align with company policies.

What's In It For You

• Monthly Bonus Scheme: A performance-driven bonus structure, offering achievable targets and providing additional rewards on top of your base salary
• 50% Colleague Discount across Mountain Warehouse and Animal, with a twice-yearly uniform allowance
• 3 weeks vacation
• A stable, successful and supported environment
• Length of service awards

You're not just managing a store; you're shaping an experience and creating a legacy. Embrace the adventure, Retail Leader, for you are the driving force of positive change!INDCAN