(CAN) Asset Protection Operations Team Lead

Walmart Canada; Duncan; Sur place; CAD 24 000 - 35 000; Plein temps

Résumé du poste

Walmart Canada in Duncan, BC is seeking an Asset Protection and office Associate to support leadership, respond to issues, and help deliver high levels of customer service while ensuring tasks are completed.

This on-site role includes coordinating tasks, scheduling support, leading daily huddles, training associates, and maintaining a safe store environment. Minimum age 16; starting pay CAD 21.50 per hour.

Qualifications

• Age 16 or older.

Responsabilités

• Greet customers and promote products/services.
• Lead daily team huddles and provide updates and goals.
• Assist with scheduling and task delegation across store areas.

Connaissances

Customer service

Scheduling

Team leadership

Communication

Training

Outils

Workday

Description du poste

Position Summary

Assists in the leadership of the Asset Protection and office areas and processes, responds to problems and inquiries and develops associates through teaching and training . Ensures a high level of customer service while ensuring task completion.

Plans and executes department activities based on workload and operational functions and assists on the salesfloor as required.

What You'll Do

• Providing excellent Customer Service by greeting all customers in a polite and friendly manner, assisting customers by promoting products/services, locating merchandise and making purchase decisions, resolving customer issues and referring concerns where appropriate.
• Assists in providing direction and the co-ordination of task completion as per communicated priorities from the Asset Protection Operations Coach and the Store Leadership Team. Delegate, assist and follow-up on completion of tasks in receiving, claims and office support.
• Support with scheduling as needed.
• Ensures strong communication with associates, leads the daily Team Huddle at the start of each shift and provide the team with updates, set goals, and track productivity.
• Review completed schedules with People Lead.
• Assign Associates to support with coverage and availability tasks in all areas of the store.
• Tours assigned areas with the Coach and team associates, validate and identify training opportunities. Develops associates through teaching and training and provide feedback as needed.
• Contributes to a safe, clean and hazard free work environment through adherence to Company policy and procedures, including the completion of safety sweep logs and ensuring displays and fixtures are secure and free of debris.
• Complete GTA/Workday tasks and supports Management.
• Partner with Coach/People Lead to facilitate performance management and growth conversations for Associates. Supports recruiting and hiring of new associates.

The minimum rate of pay for this position starts from $21.50.

Le taux horaire minimum pour ce poste débute à 21.50.

Minimum Qualifications

Age – 16 or older

Preferred Qualifications

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location

3020 DRINKWATER RD, DUNCAN, BC V9L 6C6, Canada

Important Note

To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.