Campus Services Clerk (26:146)

Northern Lights College; Fort St. John; On-site; CAD 1,289,000 - 1,329,000; Full time

Benefits offered by this job

Vacation pay

In lieu of benefits

Job summary

Northern Lights College is seeking a Campus Services Clerk in Fort St. John, BC to support enrollment services. The role handles inquiries, cash handling, and registration procedures for college-wide programs.

This position requires organization, attention to detail, and excellent communication. You will work Monday–Friday (35 hours/week), with immediate start and a term through April 28, 2028, under BCGEU terms.

Qualifications

• Office Administration certificate
• Minimum of two years of related work experience
• Proficiency with a current version of Microsoft Office
• Experience validating cash and balancing accounts
• Excellent written and verbal communication skills
• An equivalent combination of education and experience may be considered
• Preferred: Experience with a student records registration system

Responsibilities

• Respond to inquiries from students, staff, and the public in person, by phone, and by email
• Handle daily cashouts and bank deposits with accuracy
• Maintain course interest lists across all program areas
• Follow up with students by phone and email
• Complete all registration procedures for current and prospective students
• Maintain the student records system, Ellucian Colleague

Skills

Communication

Organization

Attention to detail

Customer service

Education

Office Administration certificate

Tools

Microsoft Office

Ellucian Colleague

Job description

Term of App't:

Monday - Friday (35 hours/week) until April 28, 2028

Start date:

Immediately

Reporting to:

Associate Registrar, Enrolment Services

Salary:

Classification 8 $26.74 - $27.57 per hour in accordance with the BCGEU Support Collective Agreement. Temporary employees receive an additional $0.58 per hour in lieu of benefits and 6% vacation pay included with each pay period. The period between Christmas and New Year's Day is unpaid time off.

Description:

The Campus Services Clerk responds to external and internal inquiries from students, staff, and the public in person, by phone, and through written correspondence for programs offered college wide. The Clerk performs routine public relations functions, including providing general information on policies and procedures, maintaining course interest lists across all program areas, and following up with students by phone and email.

This role is responsible for daily cashouts and bank deposits, requiring strong attention to detail and accuracy. This position requires excellent organization skills, with the ability to prioritize tasks and meet deadlines in an environment with frequent interruptions.

The Clerk completes all registration procedures for current and prospective students and maintains the student records system, Ellucian Colleague. If you have a passion for delivering exceptional customer service and thrive in a fast-paced, continuously evolving environment, this position may be an excellent fit.

Qualifications:

Required:

• Office Administration certificate
• Minimum of two years of related work experience
• Proficiency with a current version of Microsoft Office
• Experience validating cash and balancing accounts
• Excellent written and verbal communication skills

An equivalent combination of education and experience may be considered.

Preferred:

• Experience with a student records registration system

We thank all applicants for their interest in employment with NLC, however; only those contacted for an interview will be acknowledged.

To support employment equity and diversity in the workplace, we encourage all qualified applicants, including Indigenous Peoples, persons with disabilities, visible minorities, women, persons of diverse sexual orientation, gender identity or expression (LGBTQ2S+), and others who may contribute to diversity at Northern Lights College.

In the spirit of reconciliation, we are committed to increasing Indigenous Peoples' representation throughout the institution and encourage applicants to self-identify as Indigenous--First Nation, Metis, or Inuit within cover letters and/or resume.