Campus Financial Aid & Student Accounts Leader

Discovery Community College; Vancouver; On-site; CAD 60,000 - 75,000; Full time

Job summary

Discovery Community College (DCC) seeks an experienced and student-focused Student Financial Aid & Accounts Manager to lead financial aid administration and student accounts across our campuses. You will maintain effective processes, ensure regulatory compliance, oversee receivables, and guide students on funding options.

The ideal candidate brings strong knowledge of StudentAid BC, Canada Student Financial Assistance, tuition management, and post-secondary funding compliance.

Qualifications

• Three to five years of experience in financial aid administration, student accounts, or a related post-secondary function.
• Strong knowledge of StudentAid BC, Canada Student Financial Assistance, tuition and receivables management, and student funding processes.
• Experience working in a designated private training institution is strongly preferred.

Responsibilities

• Oversee provincial, federal, Indigenous, WorkBC, employer-sponsored, and third-party student funding programs.
• Ensure compliance with StudentAid BC, PTIRU requirements, designation agreements, privacy legislation, and audit requirements.
• Lead student accounts operations, including receivables, tuition collections, payment plans, refunds, withdrawals, and account reconciliation.
• Provide guidance and support related to student funding, financial literacy, and account-related inquiries.
• Lead, train, and support Financial Aid, Registration, and Student Accounts staff while promoting consistent service standards across campuses.
• Develop and maintain departmental policies, procedures, reporting, quality assurance measures, and continuous improvement initiatives.

Skills

Student funding knowledge

Financial aid experience

Education

Diploma or degree in Business Administration, Accounting, Finance, Higher Education Administration, Public Administration, or a related field

Job description

Discovery Community College (DCC) seeks an experienced and student-focused Student Financial Aid & Accounts Manager to lead financial aid administration and student accounts across our campuses. You will maintain effective processes, ensure regulatory compliance, oversee receivables, and guide students on funding options.

The ideal candidate brings strong knowledge of StudentAid BC, Canada Student Financial Assistance, tuition management, and post-secondary funding compliance.