Campus Ambassador (Fed Work Study Only)

The College of St. Scholastica; St. Catharines; On-site; CAD 21,000 - 28,000; Part time

Job summary

The College of St. Scholastica is seeking a campus representative to support Enrollment Management by delivering outstanding service to prospective students and families across campus settings, including visits, tours, open houses, and classroom visits.

You will lead tours, stay informed on campus updates, assist at events, and interact with a wide audience in a professional manner, embodying Benedictine hospitality.

Qualifications

• Must be a current CSS student.
• Federal work study eligibility required.
• Excellent communication and interpersonal skills.
• Strong customer service orientation with diverse people.
• Strong organizational, time management, and multitasking skills.
• Able to work independently.
• Sit/stand/walk during shift.
• Professional attire and presence to represent the College.
• Ability to perform above functions with minimal risk of injury.
• Adhere to Admissions Dept Student Employment guidelines.

Responsibilities

• Lead and provide campus tours for guests, scheduled or unscheduled.
• Maintain knowledge of campus updates, policies, offerings.
• Assist with event setup, check-in, and guest services.
• Represent the college positively at admissions events.
• Answer questions about programs, student life, and resources.
• Share personal student experiences and campus information.
• Take and distribute messages.
• Assist with mailings.
• Retrieve supplies as needed.
• Take initiative to perform other duties for staff.
• Perform other duties, including data entry and maintaining Admissions records.

Skills

Communication skills

Interpersonal skills

Customer service

Organizational skills

Time management

Multi-tasking

Independent work

Professional attire

Job description

Job Summary

Assist Enrollment Management by being a campus representative in ensuring excellent service is provided to prospective students and families in a variety of settings (which may include campus visits, tours, open houses, and/or classroom visits) that exemplifies Benedictine hospitality.

Job Summary

Assist Enrollment Management by being a campus representative in ensuring excellent service is provided to prospective students and families in a variety of settings (which may include campus visits, tours, open houses, and/or classroom visits) that exemplifies Benedictine hospitality.

Job Duties

• Lead and provide exemplary campus tours to our guests (prospective students, families, and visitors to the College), both scheduled and unscheduled
• Maintain knowledge of campus updates, policies, and offerings
• Assist with event setup, check-in, and other guest services as needed
• Represent the college positively at admissions events
• Answer questions about academic programs, student life, and campus resources
• Share personal student experiences and campus information
• Take and distribute messages
• Assist with mailings
• Retrieve supplies when needed
• Taking the initiative to perform other duties for staff that may require assistance
• Perform other duties as assigned, which may include tasks such as data entry and maintaining Admissions records

Required Qualifications

• Must be a current CSS student
• Federal work study eligibility is required
• Excellent communication and interpersonal skills are essential
• Strong customer service orientation and the ability to interact with a wide variety of people (faculty, staff, students and the public) in a friendly, professional manner is required
• Strong organizational, time management, and multi-tasking skills are required
• Able to work independently
• Job functions require sitting, standing, and walking during shift
• Professional attire and presence to represent the College to the public is required
• Ability to perform all of the above functions during an assigned workday without significant risk of injury
• Adhere to the Admissions Department Student Employment guidelines

Preferred Qualifications

• Experience with public speaking and customer service are helpful
• A positive, enthusiastic and authentic personality is a must

Special Instructions to Applicants

• There will be considerable training required for this position regarding campus tours
• Students may not start training until employee paperwork with Student Employment is complete