CA-Operations Expert

Apple Inc.; Canada; On-site; CAD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking dedicated individuals to join their retail team. This role involves managing inventory tasks, mentoring team members, and ensuring exceptional customer experiences. The ideal candidate will be detail-oriented and thrive in a fast-paced environment. With a commitment to diversity and inclusion, the company values contributions that foster a collaborative atmosphere. Opportunities for growth and a comprehensive benefits package, including medical coverage and educational reimbursement, make this position highly attractive for those looking to advance their careers in retail.

Benefits

Medical Coverage

Dental Coverage

Retirement Plans

Employee Discounts

Educational Reimbursement

Bonuses

Stock Programs

Qualifications

• Experience in retail, sales, or related fields is essential.
• Proficiency in written and spoken French is preferred for Quebec roles.

Responsibilities

• Complete inventory tasks and support team members.
• Monitor inventory accuracy and identify variance trends.
• Contribute to an inclusive environment by respecting differences.

Skills

Retail Experience

Customer Service

Problem Solving

Communication Skills

Organizational Skills

Education

High School Diploma

Experience in Retail or Sales

Job description

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Description

Complete inventory receiving, counting, returning, and shipping tasks in compliance with Retail Inventory processes. Mentor and support team members in these tasks. Complete product fulfillment tasks and deliver items from Runner requests to customers and team members to support an exceptional customer experience. Support Operations Specialists by sharing knowledge about Retail Inventory processes. Promote understanding of inventory performance among store team members and gather inventory data to aid leadership decision-making. Monitor all inventory, including non-sellable products, for accuracy and consistency, and identify variance trends and root causes. Perform other tasks as needed, including supporting customer-facing activities. Contribute to an inclusive environment by respecting differences and fostering curiosity to learn. Demonstrate Apple’s values of inclusion and diversity in daily activities.

Minimum Qualifications

• Availability to work a schedule based on business needs, including nights, weekends, and public holidays, and reliable attendance as scheduled, in line with local laws and accommodations.
• Ability to lift and carry products within the store.
• Experience in retail, sales, or related fields.
• Proficiency in written and spoken French for roles based in Quebec (sign language supported).

Preferred Qualifications

• Focus on delivering a positive customer experience for both internal and external customers.
• Self-starter, detail-oriented, organized, and able to work independently.
• Ability to prioritize workload and meet deadlines in a fast-paced environment.
• Team-oriented, demonstrating shared responsibility and accountability.
• Effective problem-solving, analytical, and communication skills.

Apple's compensation includes base pay within a range, with opportunities for growth. Benefits include medical and dental coverage, retirement plans, discounts, free services, educational reimbursement, bonuses, and stock programs. Eligibility for benefits varies. Learn more about Apple Benefits.