C&EM Program Specialist (Peak & Capacity Mitigation)

FortisBC; Kelowna; Hybrid; CAD 81,000 - 96,000; Full time

Benefits offered by this job

Short-term incentive

Flexible work arrangement

Job summary

FortisBC is seeking a program leader to shape and deliver conservation initiatives across residential, commercial, industrial, and low-income segments. You will oversee the full program lifecycle from opportunity identification and business cases to design, budgets and customer offerings, ensuring financial responsibility and outcomes aligned with FortisBC's conservation objectives.

The role requires strong program management, stakeholder engagement, and collaboration with internal teams,

Qualifications

• A diploma in a related discipline, such as business, plus a minimum of three years of relevant experience.
• A Project Management Professional or Certified Energy Manager designation is considered an asset.
• Previous experience with delivering and communicating DSM programs and experience working in a regulated utility would be an asset.
• A proven track record in designing and delivering successful multi-stakeholder projects on time, budget and within scope.
• Exceptional organizational, technical and analytical skills to support with measurement and verification activities and reporting.
• A demonstrated ability to manage a team and to work independently to successfully execute projects.

Responsibilities

• Oversee program operations, including application approvals, customer escalations, contractor management, invoice approval, and compliance requirements.
• Identify opportunities for innovation, partnership development, and continuous improvement that maximize customer participation and energy savings.
• Develop program frameworks, eligibility requirements, applications, contracts, communications materials, and implementation plans.
• Lead the development, launch, and enhancement of peak and capacity mitigation programs and initiatives.
• Manage program budgets, forecasts, performance metrics, reporting, and expenditure tracking to ensure effective use of resources.
• Collaborate with internal stakeholders, contractors, vendors, and external partners to drive program awareness, participation, and successful delivery.
• Lead procurement and vendor engagement activities, including Requests for Proposals (RFPs), contract administration, and performance oversight.
• Support regulatory reporting, program evaluation, measurement and verification activities, and stakeholder presentations.
• Provide leadership and guidance to team members while coordinating cross-functional efforts to achieve program goals and timelines.

Job description

Branch: Electric

Affiliation: Management & Exempt

Employment Status: Full-Time Regular

Expected Hiring Range: $81,300.00 to $95,600.00 Annually

Short-term Incentive Eligible: Yes

Workplace Flexibility: Yes

Posting End Date: Open until filled

As the province’s largest energy provider with more than 100 years of knowledge and experience, we proudly deliver renewable energy, natural gas, electricity and propane to 1.3 million customers.

We're actively seeking new talent to join our mission of delivering a stronger energy future in B.C. As one of BC's Top Employers with a diverse team of over 2,700 employees, we are committed to a safe and inclusive culture where each of us can connect, belong, and grow. Join us, and together, let's shape a brighter future for B.C.

Position Overview

Are you passionate about sustainability, energy efficiency, and creating programs that deliver meaningful environmental and customer outcomes? Reporting to the Conservation & Energy Management (C&EM) Program Manager, you will play a key role in shaping and delivering innovative conservation initiatives across residential, commercial, industrial, and low-income customer segments. You will oversee the full program lifecycle—from identifying opportunities and developing business cases to designing customer offerings, managing budgets, monitoring performance, and driving continuous improvement.

This is a highly collaborative role that requires strong program management expertise, business acumen, and stakeholder engagement skills. You will work closely with internal teams, contractors, vendors, industry partners, municipalities, and regulatory stakeholders to ensure programs are effective, customer-focused, financially responsible, and aligned with FortisBC's conservation and climate objectives.

In this role, you will:

• Oversee program operations, including application approvals, customer escalations, contractor management, invoice approval, and compliance requirements.
• Identify opportunities for innovation, partnership development, and continuous improvement that maximize customer participation and energy savings.
• Develop program frameworks, eligibility requirements, applications, contracts, communications materials, and implementation plans.
• Lead the development, launch, and enhancement of peak and capacity mitigation programs and initiatives.
• Manage program budgets, forecasts, performance metrics, reporting, and expenditure tracking to ensure effective use of resources.
• Collaborate with internal stakeholders, contractors, vendors, and external partners to drive program awareness, participation, and successful delivery.
• Lead procurement and vendor engagement activities, including Requests for Proposals (RFPs), contract administration, and performance oversight.
• Support regulatory reporting, program evaluation, measurement and verification activities, and stakeholder presentations.
• Provide leadership and guidance to team members while coordinating cross-functional efforts to achieve program goals and timelines.

What it takes:

• A diploma in a related discipline, such as business, plus a minimum of three years of relevant experience with demonstrated success.
• A Project Management Professional or Certified Energy Manager designation is considered an asset.
• Previous experience with delivering and communicating DSM programs and experience working in a regulated utility would be an asset.
• A proven track record in designing and delivering successful multi-stakeholder projects on time, budget and within scope.
• Exceptional organizational, technical and analytical skills to support with measurement and verification activities and reporting.
• A demonstrated ability to manage a team and to work independently to successfully execute projects.

Additional Information

• This position will require some travel away from the base office to within the geographic area of coverage.

In this role, you will have the option to participate in a flexible work program, enabling you to work from an approved flex location in British Columbia up to 85 days a year (equivalent to approximately two days a week), subject to business or operational needs.

Our engaging workplace offers a wide range of challenging opportunities, while being safe, inclusive, and diverse. We offer a competitive salary and benefits package, while supporting life-long career development. We also encourage volunteerism and nourish the need to give back to your community.

FortisBC acknowledges and respects Indigenous Peoples in Canada, on whose Traditional Territories we all live and work. FortisBC is committed to Reconciliation with Indigenous Peoples and is guided by our Statement of Indigenous Principles.