C&EM Program Specialist (Peak & Capacity Mitigation)

FortisBC; Kelowna; On-site; CAD 36,000 - 48,000; Full time

Benefits offered by this job

Flexible hours

In-store events

Dynamic team

Training & development

Premium certification

Job summary

Premium Retail Services in Canada is seeking a dedicated Pet Ambassador to represent a major pet client in-store and at events. This full-time role offers a flexible schedule, training, and opportunities to grow within a pet-driven environment.

You will engage with pet parents, share product knowledge, and build relationships with store staff while promoting the client’s health-focused products and promotions.

Qualifications

• Pet industry experience is preferred.
• Must be 18+ years old.
• Ability to lift up to 40 lbs.
• Access to reliable transportation.
• Smart device for reporting.

Responsibilities

• Tidy and face client's products on shelves and ensure POS material is set up.
• Build and maintain relationships with store associates, store management, and pet parents.
• Provide store associates with pet health, nutrition, and product knowledge including benefits and promotions.
• Build brand awareness by engaging with pet parents and their pets in-store and at events.
• Delight customers by sharing pet health and nutrition information and making product recommendations.
• Set up demos/displays as required.
• Maintain and leverage client's provided material to engage associates and pet parents.
• Support recommendations driving special projects as required.

Skills

Pet health knowledge

Sales & customer service

Communication skills

Education

RVT/AHT/BSc/MSc in pet field

Job description

Do you have a passion for pets? Want to work in a friendly environment in the pet industry? We offer a flexible schedule to represent a significant pet client to increase brand awareness and elevate sales. Come join our team of elite Pet Ambassadors in a fun, pet-driven environment.

Full-time

A career that gives you purpose. A company that stands up for you. A team where you can be yourself. Sound too good to be true? This is life at Houle. We believe in empowering communities through local...

What's in it for you?

• Flexible hours and workdays!
• Interact with pets and their parents in-store and at events.
• Join a dynamic and collaborative team.
• Ongoing training and development opportunities.
• You'll be fully trained and certified by Premium to ensure your success.

Premium Retail Services is a part of Acosta Group – a collective of the industry’s most trusted retail, marketing and foodservice agencies reimagining the way people connect with brands at every point in their shopping journey.

Since 1985, Premium has been a top provider of sales and merchandising services, reshaping retail through innovation and excellence for hundreds of renowned brands across retail categories.

With 12,000+ employees across the U.S. and Canada, we are a people-first company, and we strive to ensure our team members enjoy their jobs, feel valued, and emulate our core beliefs – that’s why we frequently promote from within. We encourage our employees to innovate and expand new horizons, making internal development our cornerstone. Find your place at Premium – whether it’s merchandising, sales or brand advocacy, there's a spot for you on our team.

Acosta Group is an equal opportunity employer and will ensure that applicants with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed, please contact [e-mail]. Be sure to include "Applicant Accommodation" in the subject of your email to expedite the request.

Acosta Group believes in good faith that the minimum and maximum annual salary or hourly compensation range for this opportunity is accurate and reasonable at the time of posting.

The Acosta Group utilizes E-Verify for validating the ability to work in the United States for all job candidates. If you want more information on what this entails and your rights as a job applicant, please use the link provided to access information on our use of E-Verify and your right to work. Employer Resources (e-verify.gov)

• Tidy and face client's products on shelves as well as ensure any authorized POS material is nicely set up to help ensure pet parents find what they need.
• Build and maintain relationships with store associates, store management, and pet parents.
• Provide store associates with pet health, nutrition, and product knowledge including benefits and promotions to help increase recommendations and sales (with guidance from the client and approval from store managers).
• Build brand awareness and affinity by actively engaging with pet parents and their pets in-store and at events.
• Delight customers by sharing pet health and nutrition information and making personalized product recommendations for their pets.
• Set up demos/displays as required.
• Maintain and leverage client's provided material, such as equipment and handouts, to engage associates and pet parents.
• Support recommendations driving special projects as required.

How will you succeed?

• Be a pet enthusiast who cares about pets, pet health, and pet nutrition.
• Access to reliable transportation to get to and from multiple stores in your area.

Experience and Qualifications

• Access to a smart device for reporting.
• Experience working with pets (preferred, not required).
• RVT, AHT, BSc, or MSc in the pet field (preferred, not required).
• Ability to lift up to 40lbs.
• Must be 18 years or older.

So, are you Premium’s next Pet Ambassador?