Businesss Operations Associate

Passage; Toronto; On-site; CAD 40,000 - 80,000; Full time

Job summary

An innovative company is seeking a Business Operations Associate to drive growth and operational excellence. This role offers a unique opportunity to engage in strategic execution while optimizing core workflows and collaborating across teams. Ideal for early-career professionals eager to take ownership and contribute to meaningful change, this position promises a dynamic work environment where your contributions will directly impact the mission of enhancing access to education for deserving students. Join a passionate team dedicated to breaking down financial barriers and creating life-changing opportunities.

Qualifications

• 1-3 years of experience in business operations or consulting.
• Strong communication skills and a proactive mindset.

Responsibilities

• Own and optimize core workflows including loan processing.
• Collaborate across teams to move applications from intake to decision.

Skills

Business Operations

Data Analysis

Communication Skills

Problem-Solving

Organizational Skills

Education

Bachelor's in Business Administration

Bachelor's in Finance

Bachelor's in Economics

Tools

SOP Creation

Dashboard Development

Job description

Join to apply for the Business Operations Associate role at Passage.

Who We Are

Imagine a world where your birthplace doesn’t limit your dreams. That’s what Passage is here to create. We aren’t just a bridge of financial support; we connect families all around the world to life-changing opportunities. We believe in a future where deserving students can pursue their dreams & ambitions—even if their parents don’t have money.

Our mission is bold but simple: by 2030, we aim to dismantle the barriers preventing brilliant minds from accessing the opportunities they deserve. Starting with financial barriers, we’re offering loans to international students and refugees, helping them pursue better education in Canada and unlock a world of possibilities—not just for themselves, but for their families and future generations, too.

Admin: It’s important to note that we maintain an in-office working policy, and we require candidates to either reside in Toronto or be open to relocating to the area and committing to a five-day-a-week in-office schedule.

Who You Are

We're hiring a Business Operations Associate to help run and evolve the engine behind our growth. This isn’t a back-office role—this is a front-row seat to how strategy becomes execution. You’ll be deep in operational workflows one day, then in a cross-functional brainstorm the next. You’ll analyze, optimize, and help build systems that scale our mission—and our impact.

If you're early in your career, hungry to grow fast, and energized by solving complex problems with a practical mindset, this is for you. We’re looking for someone who thrives in fast-moving environments, takes initiative, and wants real ownership—fast. This is your chance to be part of something meaningful from the ground up, with a clear path to grow.

What You Will Do

• Own and optimize core workflows including loan application processing, underwriting, diligence, and servicing.
• Ensure systems are audit-ready, accurate, and consistently up to date.

Build tools and systems that scale

• Create and refine SOPs, dashboards, and internal tooling to streamline workflows and improve team productivity.
• Identify operational bottlenecks and drive continuous improvement.

Collaborate across teams

• Coordinate across credit, finance, and product teams to move applications from intake to decision.
• Participate in high-priority projects with senior leaders—strategy meets execution.

Qualifications

• 1–3 years of experience in business operations, consulting, finance, or a similarly demanding environment.
• Educational background in Banking, Business Administration, Finance, Economics, or related fields.
• Strong communication skills, high ownership, and a team-first mindset.
• Ambitious, proactive, and eager to own outcomes.
• Excellent organizational and problem-solving skills.

Nice to Haves

• Skills in data analysis, programming, mathematics, or other technical fields.
• Experience founding startups or initiatives, or working in early or growth-stage startups.

If your experience doesn’t match every requirement but you’re excited about this role and confident you can thrive, we encourage you to apply.

Additional Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Management and Manufacturing
• Industries: Information Services