Business Systems Manager

Waterblast; Innisfil; On-site; CAD 110,000 - 130,000; Full time

Benefits offered by this job

Group Benefits

Vacation & Personal days

Employer Matching Retirement Savings

Job summary

Joe Johnson Equipment in Canada leads the organisation's business systems strategy, data analytics, reporting, and process optimization. You will partner with leaders to enhance operations, governance, and scalable solutions across Intellidealer, Dynamics 365, Fabric, and related cloud platforms.

The role focuses on BI development, dashboards, data integrity, and end-user adoption while guiding system integrations and continuous improvement. A strong leadership track record is essential.

Qualifications

• Bachelor’s degree in Business Administration, Information Systems, Computer Science, Data Analytics, or a related field.
• 5-8+ years of experience in business systems, business intelligence, data analytics, or similar technical roles.
• Advanced knowledge of ERP systems, CRM platforms, Power BI, and modern reporting/analytics tools.
• Experience designing and implementing system integrations, APIs, and cloud‑based solutions (Azure familiarity preferred).
• 2-5+ years of leadership experience, either managing people or leading projects.
• Strong troubleshooting skills and experience supporting production environments.
• Background working in Agile teams, with exposure to QA, testing, and release processes.
• Excellent analytical, communication, stakeholder management, and leadership capabilities.
• Certifications in Microsoft Power, Fabric, or Azure, plus experience with emerging technologies (including embedded AI), considered strong assets.

Responsibilities

• Develop and maintain the business systems strategy and roadmap aligned with organizational goals.
• Collaborate with business leaders to define requirements, prioritize initiatives, and support data‑driven decisions.
• Lead the design, deployment, and enhancement of business intelligence, reporting, and analytics solutions.
• Oversee dashboards, KPIs, and performance metrics across tools such as Power BI.
• Establish and enforce data governance standards to ensure accuracy, integrity, accessibility, and compliance.
• Manage system architecture, integrations, and platform improvements to meet evolving business needs.
• Drive continuous improvement by streamlining processes and optimizing system performance.
• Translate complex business needs into scalable system solutions and actionable recommendations.
• Integrate new data sources and technologies to expand reporting capabilities and business insights.
• Direct root-cause analysis and resolution of system, process, and data issues with sustainable fixes.
• Oversee intake, prioritization, and execution of enhancement requests, projects, and operational support.
• Ensure effective change management through communication, documentation, testing, and user adoption.

Skills

Data analytics

Analytical thinking

Communication

Leadership

Stakeholder management

Agile experience

Education

Bachelor’s degree in Business Administration, Information Systems, Computer Science, Data Analytics, or a related field

Tools

Power BI

Azure

ERP systems

CRM platforms (Dynamics 365)

APIs

Cloud reporting tools

Job description

The Business Systems Manager leads the organization’s business systems strategy, data analytics, reporting, and process optimization. They partner with leaders to improve systems, strengthen data governance, and deliver scalable solutions that enhance operations. The role oversees business intelligence, reporting frameworks, system integrations, and continuous improvement while ensuring data integrity and strong end-user adoption across ERP (Intellidealer), CRM (Dynamics 365), BI (Fabric), and related cloud platforms.

What You'll Do

• Develop and maintain the business systems strategy and roadmap aligned with organizational goals.
• Collaborate with business leaders to define requirements, prioritize initiatives, and support data‑driven decisions.
• Lead the design, deployment, and enhancement of business intelligence, reporting, and analytics solutions.
• Oversee dashboards, KPIs, and performance metrics across tools such as Power BI.
• Establish and enforce data governance standards to ensure accuracy, integrity, accessibility, and compliance.
• Manage system architecture, integrations, and platform improvements to meet evolving business needs.
• Drive continuous improvement by streamlining processes and optimizing system performance.
• Translate complex business needs into scalable system solutions and actionable recommendations.
• Integrate new data sources and technologies to expand reporting capabilities and business insights.
• Direct root-cause analysis and resolution of system, process, and data issues with sustainable fixes.
• Oversee intake, prioritization, and execution of enhancement requests, projects, and operational support.
• Ensure effective change management through communication, documentation, testing, and user adoption.

Total Rewards

• Base salary range: $110,000.00 to $130,000.00 annually
• Annual Performance Review with Increase Opportunity
• Group Benefits that are 100% paid for by the Company – inclusive of Health, Dental, Life, Disability and Travel coverage
• Vacation & Paid Personal days
• Employer Matching Retirement Savings Plan

Status: Permanent

Position Type: Managerial, salaried position and may be exempt from overtime provisions under the Ontario Employment Standards Act.

Schedule: Monday-Friday - occasional extended hours may be required based on operational needs.

Direct Reports: 2-3 reports

Travel: 2-5%, based on business needs

What You Bring

• Bachelor’s degree in Business Administration, Information Systems, Computer Science, Data Analytics, or a related field.
• 5-8+ years of experience in business systems, business intelligence, data analytics, or similar technical roles.
• Advanced knowledge of ERP systems, CRM platforms, Power BI, and modern reporting/analytics tools.
• Experience designing and implementing system integrations, APIs, and cloud‑based solutions (Azure familiarity preferred).
• 2-5+ years of leadership experience, either managing people or leading projects.
• Strong troubleshooting skills and experience supporting production environments.
• Background working in Agile teams, with exposure to QA, testing, and release processes.
• Excellent analytical, communication, stakeholder management, and leadership capabilities.
• Certifications in Microsoft Power, Fabric, or Azure, plus experience with emerging technologies (including embedded AI), considered strong assets.

Additional Requirements:

• Valid driver’s license and satisfactory driver’s abstract required
• Completion of a job‑related background check in accordance with applicable laws

Who We Are

Joe Johnson Equipment (JJE) is a leading distributor of public works equipment across Canada and the U.S. We support municipalities and contractors with equipment such as vacuum trucks, refuse and recycling vehicles, street sweepers, and sewer inspection systems.

We are a proud subsidiary of Federal Signal Corporation.

Our Core Values: Leadership, Customer Excellence, Integrity, Inspiration, Teamwork, Innovation, and Ambition

Accommodation is available upon request throughout the recruitment process in accordance with applicable laws.