Business Systems Analyst – Credit Card Core System

Tata Consultancy Services; Brampton; On-site; CAD 70,000 - 100,000; Full time

Job summary

Tata Consultancy Services is seeking a Business Systems Analyst in Brampton. The role involves leading the analysis of credit card initiatives, including collections management, while collaborating with IT and stakeholders. Candidates should have a strong background in financial services and proficiency with TSYS systems. Join TCS and contribute to impactful projects in a diverse and inclusive environment.

Qualifications

• Minimum 5 years of experience in Business Systems Analysis in financial services.
• Proficiency in software development lifecycle (SDLC).
• Strong stakeholder engagement and solution design experience.

Responsibilities

• Elicit, document, and analyze business requirements.
• Lead end-to-end business analysis for credit card initiatives.
• Communicate project updates and manage risks effectively.

Skills

Business Systems Analysis

Analytical Skills

Organizational Skills

Communication Skills

Leadership

Stakeholder Engagement

Solutioning Skills

Education

College diploma or university degree in Computer Science or related discipline

Tools

Microsoft Office Suite

TSYS TS2

Project Management Software

Job description

Tata Consultancy Services (TCS) is an equal opportunity employer, and embraces diversity in race, nationality, ethnicity, gender, age, physical ability, neurodiversity, and sexual orientation, to create a workforce that reflects the societies we operate in. Our continued commitment to Culture and Diversity is reflected in our people stories across our workforce and implemented through equitable workplace policies and processes.

About TCS :

TCS is an IT services, consulting, and business solutions organization that has been partnering with many of the world’s largest businesses in their transformation journeys for over 55 years. Its consulting-led, cognitive-powered portfolio of business, technology, and engineering services and solutions is delivered through its unique Location Independent Agile delivery model, recognized as a benchmark of excellence in software development. A part of the Tata group, India's largest multinational business group, TCS operates in 55 countries and employs over 607,000 highly skilled individuals, including more than 10,000 in Canada. The company generated consolidated revenues of US $ 30 billion in the fiscal year ended March 31, 2025,(BS1) and is listed on the BSE and the NSE in India. TCS' proactive stance on climate change and award-winning work with communities across the world have earned it a place in leading sustainability indices such as the MSCI Global Sustainability Index and the FTSE4Good Emerging Index.

Required Skills :

• College diploma or university degree in Computer Science or related discipline, or equivalent.
• Good years of Business Systems Analyst experience in the financial services industry, with a focus on consumer credit card management and collections / recovery strategies
• Proficiency across the Software Development Lifecycle (SDLC) and product lifecycle.
• Exceptional analytical, organizational, and communication skills.
• Strong leadership and stakeholder engagement capabilities.
• Proficient in Microsoft Office Suite, including Excel, PowerPoint, and MS Project.
• Strong solutioning skills with TSYS options and vendor ecosystems.
• In-depth experience with TSYS TS2 and related systems (Issuer and Network), including setup and configuration for : Terms Products & features; Family card; Statements; Rewards; Card management; Authorizations; TRIAD; Collections; AACE or ADM

Roles and responsibilities :

• Elicit, document, and analyze business requirements in partnership with IT and business stakeholders.
• Lead end-to-end business analysis for credit card initiatives, including collections and delinquency management.
• Prepare detailed functional documentation, user stories, use cases, and workflows.
• Oversee quality assurance testing and participate in UAT phases to ensure solution alignment with business goals.
• Develop data mappings, conduct integration testing, and support defect triage.
• Build deep expertise in application interdependence and downstream impacts.
• Partner with vendors and internal teams to deliver seamless, integrated solutions using TSYS modules.
• Influence solution design with a focus on compliance, customer experience, and operational efficiency.
• Review and contribute to project plans, charters, cost-benefit analyses, timelines, and success criteria.
• Support business recovery planning, system security reviews, and post-implementation evaluations.
• Provide documentation, training, and post-launch support to users and stakeholders.
• Communicate project updates and escalate risks or issues effectively to management.

Tata Consultancy Services Canada Inc. is committed to meeting the accessibility needs of all individuals in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code (OHRC). Should you require accommodations during the recruitment and selection process, please inform Human Resources.

Thank you for your interest in TCS. Candidates that meet the qualifications for this position will be contacted within a 2-week period. We invite you to continue to apply for other opportunities that match your profile.