Business Systems Analyst - Core Banking (Deposits)

Peoples Group; Toronto; Hybrid; CAD 80,000 - 110,000; Full time

Job summary

Peoples Group, a boutique financial institution, is seeking a Business Systems Analyst for their Toronto office. The ideal candidate will have expertise in core banking systems, particularly Fiserv’s DNA, and will play a crucial role in optimizing business processes and collaborating with cross-functional teams. This position offers a hybrid work environment and emphasizes professional growth and development.

Qualifications

• Minimum 5 years of work-related experience or 2+ years with a Master's degree.
• Experience as a Business System Analyst in banking or financial services.
• Expertise in Fiserv’s DNA core banking solution.

Responsibilities

• Analyze, document, and optimize business processes for core banking.
• Collaborate with stakeholders to gather and analyze business requirements.
• Provide support during system implementation and user training.

Skills

Agile methodologies

API development

Business process analysis

Documentation

Collaboration

Education

Bachelor's degree in Business Administration

Master’s degree

Tools

Jira

Confluence

Job description

Business Systems Analyst - Core Banking (Deposits)

Job Category: PPLGRP

Requisition Number: BUSIN002316

Apply now

• Posted : May 23, 2025
• Full-Time
• Hybrid

Locations

Showing 1 location

Description

About us:

Peoples Group is a boutique financial institution with offices located in Vancouver, Calgary, Toronto, and Montreal that has been in the Canadian marketplace for over 35 years. Our mission is to exceed our customers' expectations by providing exceptional customer service backed by extensive product knowledge and experience.

Our culture here at Peoples Group is formed by our values: Trustworthy, Creative, Willing. We believe people don't choose a company to work for, they choose a company to join. We prioritize risk-based practices and procedures in order to remain risk intelligent and compliant. We value people, building relationships, and focusing on strengths; we execute with passion.

About the work environment:

Peoples Group offers a flexible and hybrid work environment. In this role you will work a combination of in-office and remotely from home. Typically, you'll be working regular business hours, Monday to Friday between 8:00am and 4:30pm with flexibility around start/end times.

We are hiring for this position out of our Toronto office. Successful candidates who apply outside of these areas will be expected to relocate and reside in a location that is within a commutable distance.

About you:

We are seeking a self-driven and detail-oriented professional to analyze, document, and optimize business processes and requirements for our core banking system. The ideal candidate will have expertise in Fiserv’s DNA core banking solution, with additional knowledge of Portfolio+ being highly desirable. You will collaborate closely with stakeholders across various departments, including technology, core banking, operations, and compliance, to ensure the successful delivery of system enhancements, new features, and regulatory changes. Your role will involve requirements management, software development methodologies, and extensive interaction with business users, programmers, and Quality Assurance teams. We value individuals who thrive in a growth-focused organization that emphasizes ongoing development and career advancement.

About the Qualifications:

• Bachelor's degree in Business Administration, Computer Science and minimum 5 years of work-related experience, or Master’s degree and 2+ years of work-related experience.
• Experience as a Business System Analyst in the banking or financial services industry, with a focus on core banking or deposits.
• Experience inFiserv’s DNA core banking solution, with additional knowledge of Portfolio+ being highly desirable.
• Agile methodologies and experience working in an Agile development environment.
• Familiarity with API development.
• Experience creating and maintaining comprehensive product documentation, including product operations, compliance, and product launch processes.
• Proficiency with Jira and Confluence for managing project requirements, tasks, and documentation.

About the day-to-day:

• Collaborate with product owner and core banking team to understand high-level requirements and capture business needs.
• Provide support during system implementation from a Core Banking perspective, including user training and post-implementation activities.
• Collaborate with cross-functional teams to gather, document, and analyze business requirements.
• Conduct detailed business process analysis and develop comprehensive process flow diagrams, user stories, functional specification documents, and use cases to facilitate system design and development.
• Obtain key inputs from Subject Matter Experts (SMEs), Architects, dependent teams and identify solution interdependencies. Accordingly, conduct system mapping and data mapping.
• Develop detailed user stories and acceptance criteria in collaboration with product owners.
• Utilize tools such as Jira and Confluence to manage and track project requirements, tasks, and documentation.
• Participate in design reviews and walk-throughs to communicate systems designs and validate proposed solutions.
• Give presentations/demonstrations of new product functionality to stakeholders and clients.

NOTE: This job posting is for an existing vacancy. Peoples Group is an Equal Employment Opportunity employer. Please accept our utmost appreciation for your interest; however, only those applicants under consideration will be contacted.

We value and celebrate individuality while fostering an inclusive workplace for everyone. If there's any way we can support or accommodate you during the selection process, please don't hesitate to let us know.