Business Systems Analyst

CBTW Americas; Toronto; On-site; CAD 80,000 - 100,000; Full time

Job summary

CBTW Americas, a global IT leader, is looking for a Business Systems Analyst for a 3-month project in portfolio management. The role involves collaborating with various teams to analyze requirements, improve workflows, and support key organizational initiatives. Candidates should have experience in business analysis, data tools, and Agile methodologies.

Qualifications

• 3+ years in Business Systems Analysis or similar.
• Experience with portfolio management systems.
• Strong communication skills across technical and non-technical teams.

Responsibilities

• Assist in project prioritization and tracking delivery progress.
• Gather and document business requirements for system enhancements.
• Act as liaison between business units and IT teams.

Skills

Business Systems Analysis

Data Analysis

Agile

SQL

Documentation

Tools

JIRA

Confluence

Microsoft Office Suite

Job description

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Who are we?

CBTW is a global IT powerhouse, delivering top-tier digital solutions with over 3,000 experts worldwide. Our services encompass strategy, design, engineering, and growth marketing, specializing in transforming digital products from concept to market. We offer a strategic blend of onshore, nearshore, and offshore teams, catering to each client’s unique needs.

What is your role?

We're seeking a dynamic Business Systems Analyst in Portfolio Management for a 3-month project, to join our client's transformation team. This role offers an excellent opportunity for a motivated professional to work alongside senior change management leaders while driving critical organizational initiatives.

Key Responsibilities

• Contribute to portfolio management activities by assisting in project prioritization, tracking delivery progress across initiatives, and ensuring alignment with business strategy and capacity planning.
• Gather, analyze, and document business requirements for system enhancements, process improvements, and new feature implementations.
• Act as a liaison between business units and IT teams to ensure solutions align with strategic goals.
• Collaborate with Product Owners, QA, Developers, and Architects to translate business needs into functional specifications and user stories.
• Support end-to-end project lifecycle: from requirements elicitation and validation through to UAT and post-implementation review.
• Conduct data analysis, gap assessments, and system impact analyses using tools such as SQL, Excel, or Power BI.
• Identify opportunities to improve workflows and enhance user experience, particularly in digital banking, CRM, or lending systems.
• Prepare documentation including process flows, use cases, BRDs, and training guides as required.
• Support change management activities, stakeholder alignment, and cross-functional team coordination.

What is your profile?

• 3+ years of experience in Business Systems Analysis or a related field.
• experience with portfolio management systems (e.g. Charles River, SimCorp, Aladdin, Bloomberg AIM, etc.)
• Proven experience gathering and translating business requirements into technical deliverables.
• Comfortable working with Agile/Scrum or hybrid delivery methodologies.
• Exposure to enterprise platforms (e.g., Salesforce, Temenos, SAP, or internal banking systems).
• Strong communication and documentation skills, with an ability to interact effectively across technical and non-technical teams.
• Proficiency with tools such as JIRA, Confluence, Visio, and Microsoft Office Suite.

Preferred Qualifications:

• Understanding of banking products or operations (e.g., digital banking, wealth management, lending, or risk).
• Hands-on experience with data querying (e.g., SQL) or analytics/BI tools.
• Exposure to compliance, privacy, or cybersecurity considerations in system delivery.
• Knowledge of process improvement frameworks (Lean, Six Sigma, etc.).

Do you see a match? We would love to see your application coming in!

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Contract

Job function

• Job function

  Information Technology and Consulting

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