Business Systems Analyst

Electro Federation Canada; Edmonton; On-site; CAD 70,000 - 100,000; Full time

Job summary

Bernie’s Electric Supplies Ltd. is seeking a Business Systems Analyst to join our Edmonton team. You will test and troubleshoot IT systems, document critical business processes, and translate executive objectives into actionable IT tasks.

You will liaise between IT and users to realize improvements across ERP and related SaaS tools. The ideal candidate has strong communication, analytical, and time-management skills, with knowledge of MS Office 365 and SQL; ERP and SaaS familiarity is a plus.

Qualifications

• Bachelor-level or higher IT-related education or equivalent experience.
• Experience documenting business processes and producing reports.
• Familiarity with ERP systems and SQL advantageous.

Responsibilities

• Perform detailed system tests and troubleshooting.
• Document business processes and translate objectives into IT tasks.
• Act as liaison between IT and business users to implement improvements.

Skills

Communication skills

Customer service orientation

Analytical thinking

Time management

MS Office 365

SQL

Education

Post-secondary IT/Business Admin education

Tools

Epicor Prophet21 ERP (P21)

SaaS providers familiarity

Job description

Position: Business Systems Analyst

Openings: 1

Job Type: Full time, Permanent

Location: Edmonton, AB

Who We Are:

Founded in 1976, Bernie’s Electric Supplies Ltd. is a full-line distributor of electrical supplies and products.We are proudly owned and operated in Edmonton, Alberta.

We provide quality products and exceptional customer service to customers in the electrical industry, providing everything from electrical distribution gear, motors and motor controls, lighting and lighting controls, wire and cable and wiring accessories, and much more.

We are a member of Affiliated Distributors (AD), a leading marketing group that leverages over $4 billion in electrical product sales across North America. We are also part of Electro-Federation Canada (EFC) is a not-for-profit industry association that represents Canada’s most innovative electrical and automation manufacturers, distributors, and sales agencies.

What's more, we have one of the longest average employee retention rates in our industry. You'll want to stay here too!

Become part of Canada’s electrical & automation industry!

The Electrical & Automation industry is at the forefront of driving innovation and has established a solid footprint in Canada:

Economic Growth:

EFC member companies jointly contribute over $10 billion to the Canadian economy and employ over 43,000 workers in more than 1,300 facilities across the country.

Environmental Impact:

Our industry’s electrical and automation products are essential in homes, office buildings, factories and other infrastructure. Our energy-efficient and sustainable solutions, such as LED lighting, sensors, controls, transformers and electric heaters, allow Canadians to be more environmentally-conscious and reduce their energy footprint at home, work and play.

Social Responsibility:

EFC members have contributed over $500k to Habitat for Humanity to help families build stability and independence through affordable homeownership. Our industry has also invested $1.5 million in scholarship funding since 2005, providing Canadian post‑secondary students with a jump‑start on their academic learning.

Who we are looking for:

This position is responsible for performing detailed system tests and troubleshooting, understanding and documenting business processes, producing reports and recommending business process changes and/or new systems to support those processes. The incumbent will work to understand the strategic objectives of the Executive and translate them into achievable tasks from an information technology (IT) perspective. Incumbents function as a liaison between IT and users and have both business and technical expertise.

Qualifications:

• Excellent communication skills
• A customer service orientation
• A strong work ethic and self-motivation
• Excellent analytical and time management skills
• Good working knowledge of Microsoft Office 365 Suite and familiarity with Microsoft SQL.
• Post‑secondary education in IT (eg. Business Process Analysis, Computer Systems Technology, Computer Science), Business Administration (eg. Business Analytics, Business Technology Management, Data Management, MIS), or equivalents to one of these.
• Project Management education or credentials an asset (eg. PMP)
• Proficiency with Epicor Prophet21 ERP (P21) an asset.
• Familiarity with our other SaaS providers an asset (eg. WhiteCup Solutions, Motivate.AI, Parspec, IDEA Connector, Microsoft Business Voice VoIP)
• Proof you can work legally in Canada.
• Full vaccination status is a requirement*

*Please note that Bernie's requires all employees to provide proof of full vaccination against COVID19 prior to entering the workplace. Applicants who receive an employment offer will be required to provide proof of full vaccination as a condition of employment. Bernie's has a duty to accommodate those who are unable to get vaccinated due to religious, medical or other protected grounds.

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