Business Systems Analyst

City Of Edmonton; Edmonton; Hybrid; CAD 48,000 - 62,000; Full time

Job summary

Join a leading city organization as a Business Systems Analyst, where you will shape technology solutions for clients. This role involves delivering complex systems, providing application support, and mentoring staff, all while working in a collaborative environment. Ideal candidates will have significant experience with PeopleSoft and SAP, along with strong analytical and problem-solving skills.

Qualifications

• 4 years of experience in an IT analytical role or equivalent.
• Experience in PeopleSoft application support and business process design.
• Proficient in PSQuery, PeopleTools PeopleCode, SQR, XML, SQL.

Responsibilities

• Deliver and maintain complex systems and provide specialist advice.
• Design complex solutions and provide application support.
• Troubleshoot and resolve technical issues related to PeopleSoft.

Skills

Analytical skills

Problem-solving skills

Communication skills

Interpersonal skills

Technical expertise

Education

Bachelor's degree in a related field

Post-secondary diploma

Certificate in a related discipline

Tools

PeopleSoft

SAP

PSQuery

PeopleTools PeopleCode

SQR

XML

SQL

Job description

Join our dynamic team as a Business Systems Analyst and play a pivotal role in shaping technology solutions for our clients. You'll be instrumental in understanding their business processes and transforming them into cutting-edge technical specifications. We're looking for someone with a solid grasp of various technologies and significant experience within PeopleSoft and SAP ERP environments. This is an opportunity to make a real impact and grow your career.

The position will focus on the following key areas of responsibility:

• Technology Delivery & Operations: Deliver and maintain complex systems, provide specialist advice, and support operations
• Problem Solving & Analysis: Act as a specialized resource, design complex solutions, and provide application support
• Testing & Support: Respond to application or infrastructure issues, perform diagnostics, and conduct hands-on testing including security configurations
• Maintenance, Planning & Configurations: Maintain awareness of technological developments, research available modules, and create documentation
• Vendor Management: Maintain awareness of vendor-related issues, set clear expectations, and stay informed about application and component roadmaps
• Continuous Learning/Mentorship: Develop a training plan and provide mentorship to less senior staff

What will you do?

• Provide technical expertise to support the business
• Design, develop, and implement technology solutions
• Troubleshoot and resolve technical issues related to PeopleSoft and other applications
• Provide training and support to end users
• Other related duties as required

Qualifications

• Bachelors degree in a related field and at least 4 years of experience in an IT analytical role or equivalent including demonstrated ability to lead initiatives of all sizes and complexities. Formal certification in the area of expertise is desirableOR Post secondary diploma and at least 5 years experience in an IT Analytical role or equivalent including demonstrated ability to lead initiatives of all sizes and complexitiesOR Certificate in a related discipline and 7 years of relevant experience in an Information Technology environment including demonstrated ability to lead small to mid-size initiatives
• Proficient knowledge of PSQuery, PeopleTools PeopleCode, SQR, XML, SQL
• PeopleSoft Application support and business process design experience

Assets:

• SAP Support or implementation certifications
• Experience providing 24x7 on-call support to a mission-critical application or system
• Other technology-specific certifications and diplomas related to the work
• Technical experience in a computing environment in a complex and highly diverse data, application and technology environments or a hybrid environment of cloud and on-premise data, applications, and technologies

Skills required for success:

• Strong analytical and problem-solving skills
• Excellent communication and interpersonal skills
• The ability to work independently and as part of a team
• Alignment to our Cultural Commitments and Leadership Competencies (https://bit.ly/4brRrXm)
• Embracing a culture of equity, diversity, reconciliation and inclusion (https://bit.ly/3hd2d95)
• Applicants may be tested

Work Environment:

• Note: This position may be eligible for a hybrid work arrangement with the flexibility to work from both home and the worksite as per the Letter of Understanding between the City of Edmonton and Civic Service Union 52
• The weekly hours of work for this position are currently under review and may change at a future time. Any changes will be made in accordance with the City of Edmonton/Civic Service Union 52 collective agreement and the incumbent will be notified in advance

The City of Edmonton values applicants with a diverse range of skills, experiences and competencies, and encourages you to apply. We strive to provide reasonable access and accommodations throughout the recruitment process. To request an accommodation, please contact [e-mail]. Learn more about our benefits https://bit.ly/COEbenefits.

Up to 1 permanent full-time position

Hours of Work: 40 hours per week

Salary Range: $48.360 - $61.711 (Hourly); $100,975.680 - $128,852.570 (Annually)

Talent Acquisition Consultant: TD/SB

Edmonton rests in the heart of Treaty Six territory in Alberta and the homelands of the Metis Nation.

Classification Title: IT Analyst-8hrs
Posting Date: May 20, 2025
Closing Date: May 27, 2025 11:59:00 PM (MDT)
Number of Openings (up to): 1 - Permanent Full-time
Union: CSU 52
Department: Employee and Legal Services Division
Work Location(s): Century Place, 13th Floor, 9803 - 102A Avenue Edmonton T5J 3A3