Business Support Coordinator

WorkInNonProfits.ca; Vancouver; On-site; CAD 56,000 - 65,000; Full time

Job summary

A leading organization is seeking a Business Support Coordinator to assist with training and system support. The role involves analyzing business processes and providing training to clients. Ideal candidates will have relevant diplomas and strong communication skills. This full-time position offers a competitive salary and opportunities for professional development.

Qualifications

• Substantial completion of a diploma in a relevant discipline.
• Considerable experience in business analysis and data management.
• Experience training adult learners in a workplace environment.

Responsibilities

• Support business areas by identifying training requirements.
• Provide first level help desk support for users.
• Coordinate access to BC Housing systems.

Skills

Leadership

Communication

Analytical Skills

Problem Solving

Education

Diploma in Computer Science

Diploma in Business Administration

Diploma in Accounting

Tools

MS Office

Job description

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closes in 17 days (Thu, 29 May)
full time • TBD

BUSINESS SUPPORT COORDINATOR:

($56,825.33 - $64,454.88 Annually)

POSITION SUMMARY

Reporting to the Business Support Manager, the Business Support Coordinator supports assigned business area(s) with responsibilities such as: identifying and planning for training requirements for external clients, coordinating and maintaining their access to BC Housing systems, and providing training for staff on all systems. He/she/they undertakes various business processes, feasibility, risk assessment, impact and cost-benefit studies, assesses and recommends the need for new systems, monitors data interfaces, identifies and investigates errors, and resolves problems. The position provides first level help desk systems support for internal and external users.

CANDIDATE PROFILE

The successful candidate will have the following:

EDUCATION & EXPERIENCE:

• Substantial completion of a diploma in computer science, business administration, accounting, or other relevant discipline.
• Considerable experience in the use of systems and business processes. Some experience with business analysis, business reporting design and development, data management, and new systems implementation.
• Sound experience training adult learners in a workplace environment.
• Or an equivalent combination of education, training, and experience acceptable to the employer.

KNOWLEDGE, SKILLS AND ABILITIES:

• Some knowledge and understanding of business analysis, business reporting design, data management and new system implementation
• Ability to learn and understand BC Housing’s structure, business operations, housing programs and services, and clientele
• Ability to learn, understand, and provide expertise in BC Housing mission-critical applications
• Ability to provide system expertise, and plan and deliver system training to internal and external clients
• Ability to plan and meet deadlines, adapt to changing critical priorities and work under pressure in a demanding and dynamic atmosphere.
• Ability to establish and maintain effective working relationships internally and externally with housing partners
• Ability to work independently, as well as in a team environment.
• Proficient in the use of MS Office (Word, Excel, Outlook, PowerPoint)
• Excellent analytical, investigative and problem-solving skills, with good attention to detail.
• Excellent interpersonal, communication, and relationship management skills
• Strong initiative, with ability to identify and assess issues and propose solutions, take ownership of tasks and drive them through to completion
• Occasional travel throughout the province may be required.

Indigenous candidates are welcome to connect with an Indigenous team member in our organization to discuss the recruitment process and our workplace, please contact [e-mail] to arrange a call.

How to Apply:

Please review the attached job description for a complete list of duties, qualifications and competencies. To be considered for this competition, applicants must submit a cover letter and resume clearly identifying how they meet the qualifications necessary for this position. This information will be used as part of the selection process.

Your cover letter and resume should be submitted as one document in your profile when applying for this position. Please add your cover letter to your resume and submit both documents as your resume.

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As part of the application process, you will be prompted to fill out a questionnaire which must be completed in order for your application to be considered. Please allot up to 5 minutes to fill it out after submitting your resume and cover letter as one single document.

If you are passionate about what you do and want to use your expertise to engage in meaningful and challenging work, please apply to join our team today at www.bchousing.org/careers

At BC Housing, we're committed to providing a healthy, safe and inclusive workplace where respect and diversity are recognized assets. We invite and welcome applications from women, visible minorities, Indigenous People, People with Disabilities, people of all sexual orientations and gender identities, and all people committed to meaningful work that makes a difference. We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you require accommodations at any point during the application and hiring process, please contact [e-mail].

We didn’t become one of BC’s Top Employers and one of Canada’s Greenest Employers without a lot of thought, care and consideration for our team and environment. Our supportive and collaborative workplace balances engaging and challenging work with personal development and wellness initiatives.

Have questions/issues about the application process? Please see our FAQ’s for some useful information.

How to Apply

Please make sure that you quote job code 6231 in your application and mention that you saw this posting on WorkInNonProfits.ca.

Contact Details
BC Housing, Recruitment
[e-mail]
BC Housing, 4555 Kingsway, Burnaby, BC
604-433-1711

Please Note: WorkInNonProfits.ca is not affiliated with and in no way endorses or vets the organization that posted this job. Any links posted within the job will take you to their external site where the same disclaimer applies.

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