Business Services Supervisor

Convergint Tech LTD; Calgary; In loco; CAD 65.000 - 90.000; Tempo pieno

Vantaggi offerti da questo lavoro

Comprehensive benefits

RRSP contribution

Safety-focused workplace

CSR Day

Descrizione del lavoro

Convergint Technologies is seeking a Senior Business Services Coordinator for our Calgary, AB location to provide comprehensive administrative support to the Management team and other business segments. You will help ensure seamless internal processes and positive experiences for both internal and external customers.

You will manage calendars, coordinate travel, onboarding, invoicing, and office operations while maintaining accurate records and ensuring compliance with company policies.

Competenze

• Post-secondary education in Business Administration or related discipline.
• 5+ years of progressive administrative experience in a corporate environment.
• 2+ years in a financial/accounting capacity.
• Excellent telephone and interpersonal skills with the ability to collaborate within a local team and remote colleagues.
• Strong organizational and time-management skills with attention to detail.

Mansioni

• Provide daily administrative support to Management, HR, and other departments.
• Coordinate calendar management, travel arrangements, and meeting setups.
• Prepare documents, presentations, and charts for executive meetings.
• Maintain office supplies and IT equipment, onboarding tasks, and payroll data entry.
• Process invoices, vendor communications, and expense reimbursements.

Conoscenze

Customer service

Interpersonal skills

Organization

Time management

Communication

Initiative

Adaptability

Formazione

Post-secondary education in Business Administration

Strumenti

Microsoft Office

Descrizione del lavoro

Build a career where values meet worldwide opportunity. Job Description: Convergint Technologies is looking for a full-time, team-oriented, results-driven Senior Business Services Coordinator to join our amazing culture at our Calgary, AB location. The Business Services Coordinator will contribute to the success of Convergint Technologies operation by providing effective administrative support to the Management team and other business segments, ensuring seamless internal processes and positive customer experiences for both internal and external customers. The Business Services Coordinator ensures skilled administrative support is provided, contributing to the overall effectiveness of the team and will relieve colleagues of daily and longer-term administrative workload activities, through the handling of action items, and the performance of assigned tasks.

Who You Are

You have a passion for providing world-class service to customers, colleagues, and communities. You are a person of integrity with a commitment to growth, accountability, and delivering results. You want to join an organization with a positive culture that embraces inclusion and allows everyone to be the best version of themselves at work and home.

Who We Are

With 20-years of proven growth and exceptional performance, our mission is to be our customer’s best service provider. We realize the importance of diversity in achieving that goal. Convergint Technologies was built upon a solid foundation of 10 Values and Beliefs which drive our unmatched culture, making us the #1 global, serviced-based systems integrator in the industry. We take great pride in protecting the lives and assets of our customers and their communities with the solutions we provide.

What You’ll Do

With “Our Training and Your Experience” Serve as the face of the office by welcoming visitors, screening and routing communications, handling building access, and handling department files, action lists, and meeting minutes. Provide daily administrative support to Management, HR, and other departments—including partnering with the local team and Canada-wide BSC colleagues to monitor shared inboxes, handle calendar management, prepare documents and creation of presentations and charts for executive meetings. Coordinate the ordering, distribution, auditing, and shipping of office supplies, stationery, coffee and kitchen refreshments, Personal Protective Equipment, and uniforms; liaising with other locations for uniform program. Maintain accurate tracking and inventory records for all BSC related stock, including IT equipment. Assisting with physical setup, configuration, shipping, and tracking of laptops, cell phones, and peripheral IT equipment, partnering with IT and vendors for troubleshooting and backup technical support. Complete weekly onboarding sessions, new hire/termination tasks, updating and maintaining distribution lists for all on- and offboarded colleagues, and payroll data entry to ensure a seamless transition. Generate purchase orders, execute accurate invoice/statement reconciliations for assigned accounts, and assist with corporate travel expenses and PCard items. Coordinate Canadian corporate travel (flights, accommodations, vehicle rentals) in compliance with Convergint Technologies policies, working closely alongside the local and national teams. Coordinate office catering, room bookings, and end-to-end meeting setups (including external venues where required) and supporting social programs like Convergint Day. Develop, maintain, and improve administrative systems and processes. General Ledger account reconciliation and verification of vendor invoicing. Perform other duties and responsibilities as requested or required. Present a professional image in appearance and behavior, keep up to date on Convergint Technologies products and services, communicate with team members to improve overall operations, and perform other duties and responsibilities as requested or required. Execute all work in compliance with local regulations, health and safety policies, and Convergint Technologies standards while maintaining a collaborative, professional image.

What You’ll Need

Education: Post-secondary education in Business Administration or a related discipline is required. Experience: 5 + years of progressive administrative experience within a corporate environment, showcasing a diverse background in general office operations and coordination. Communication & Interpersonal Skills: Exceptional telephone and interpersonal skills with a proven ability to collaborate effectively within a close-knit local team, remote colleagues, and all levels of internal and external customers. Organization & Time Management: Exceptional organizational and prioritization skills with a strong attention to detail, ability to multitask, and strict discretion when dealing with sensitive and confidential information. Technical Proficiency: Excellent computer skills, including strong proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) with a quick aptitude for booking corporate travel, procurement, and IT asset-tracking systems. Adaptability & Initiative: A proactive, flexible approach to changing priorities, the ability to work seamlessly across multiple departments, and a strong sense of independent initiative to look for opportunities and solve routine challenges.

Requirements

Post-secondary education in Business Administration or a related discipline. Minimum of five years experience in an executive administrative role. Minimum of two years experience working in a financial/ accounting capacity.

Company Benefits and Perks

• Company Holidays and Paid Time Off
• Immediate comprehensive benefit plan (medical, dental, etc.)
• Employer contribution to RRSP
• Work environment committed to safety.
• Colleague Assistance Program
• Tuition reimbursement
• Competitive salary and compensation plan
• Vehicle reimbursement plan
• Corporate Social Responsibility Day
• And much more…

Convergint is committed to a culture of Inclusion and Diversity and is an Equal Opportunity Employer.

Culture and Values

Culture first since day one. From a single vision in 2001 to a global community of colleagues today, Convergint’s story is defined by people, purpose, and progress. Every milestone reflects our belief that when we put people first, extraordinary things happen. What began as a values-driven mission has grown into a worldwide commitment to service, innovation, and partnership that continues to shape our future.

Convergint is committed to a culture of Inclusion and Diversity and is an Equal Opportunity Employer.