Business Service Technician, Bell Aliant

BCE; Kentville; On-site; CAD 45,000 - 65,000; Full time

Job summary

BCE is seeking a Business Service Technician to join their Customer Experience team in Kentville, Nova Scotia. The successful candidate will be responsible for installing, maintaining, and repairing essential services for business customers while contributing to innovative customer-focused processes and policies. The role requires strong mechanical skills, the ability to handle physical tasks including heavy lifting, and a commitment to excellent customer service.

Benefits

Comprehensive compensation package

Medical, dental, and vision benefits

35% discount on services

Qualifications

• Mechanic Experience and HVAC knowledge important.
• Ability to lift heavy objects frequently is required.
• Valid Driver's License essential for travel.

Responsibilities

• Installation, maintenance, and repair of business services.
• Interop with customers to enhance service delivery.
• Climb poles and work aloft as part of the role.

Skills

Communication skills - verbal and written

Mechanical Knowledge

Customer Service

Troubleshooting

Job description

At Bell our purpose is to advance how Canadians connect with each other and the world. We achieve this by providing consumers and businesses with the best network technologies in the world innovative digital solutions and seamless customer experiences. Its all developed and delivered by the members of #TeamBell and were always on the lookout for people with great skills and experiences.

We value diversity and provide a supportive inclusive community where all team members can succeed. And through our commitment to environmental social and governance initiatives you will feel good about the greater impact you will have making every day better for people as they connect work learn and play.

Join us. You belong at Bell.

Become an integral part of our Customer Experience team where you will be at the forefront of shaping our customer journeys. You will build on Bells Strategic Imperative to Champion Customer Experience and reinforce our commitment to put the customer first in everything we do. Design innovative customer-centric processes policies products and services while upholding our Customer-First Commitments to make it easier for customers to do business with Bell.

As part of our team you will be at the heart of our customer experiences.

Summary

Business Service Technicians are employees whose primary responsibilities are the installation maintenance and repair of services provided to business customers including key and PBX equipment. Includes employees designated as SMC.

Education Requirements

Ability Requirements of the Position

Physical :

• Climb poles on a daily basis (using ladders spurs and other tools)
• Frequent lifting and / or carrying of objects weighing up to 50lbs. lift 100 lbs
• Good colour vision
• Work effectively aloft

Skills / Knowledge :

• Communication skills - verbal and written
• Computer skills - Email : Outlook and MSN Intranet / Internet Microsoft Excel Microsoft Word
• Dealing with ambiguity

Other :

• Basic Offshore Survival training where required
• Flying in helicopters and fixed wing aircraft to remote locations and oil rigs may be a requirement
• Travel using various modes of transportation in all kinds of weather
• Valid Drivers License

EmployeeReferralProgram

Adequate knowledge of French is required for positions in Quebec.

Additional Information :

Position Type : Union

Job Status : Regular - Full Time

Work Arrangement : Full-time in office (meaning that you will be required to perform your work on-site)

Application Deadline : 07 / 09 / 2025

For work arrangements that are Hybrid successful candidates must be based in Canada and report to a set Bell office for a minimum of 3 days a week. Recognizing the importance of work-life balance Bell offers flexibility in work hours based on the business needs.

Please apply directly online to be considered for this role. Applications through email will not be accepted.

We know that caring for our team members is at the heart of a healthy positive and thriving workplace. As part of our team youll enjoy a comprehensive compensation package that includes a competitive salary and a wide range of benefits to support the well-being of you and your family. As soon as you join us youll be eligible for medical dental vision and mental health benefits that you can tailor to your specific needs. Plus as a Bell team member youll enjoy a 35% discount on our services and access exclusive offers from our partners.

At Bell we are proud of our focus on fostering an inclusive and accessible workplace where all team members feel valued respected supported and that they belong.

We also want to make sure that everyone has an equal opportunity to join our team. We encourage individuals who may require accommodations during the hiring process to let us know. For a confidential inquiry email your recruiter or to make arrangements. If you have questions or feedback regarding accessibility at Bell we invite you to complete the Accessibility feedback form or visit our Accessibility page for other ways to contact us.

Artificial intelligence may be used to assess parts of your application. Please review our privacy policy ( see Phenom for details) to learn more about how we collect use and disclose your personal information.

Created : CanadaNS Kentville

Bellone of Canadas Top 100 Employers.

Required Experience :

Key Skills

Mechanic Experience,Pest Control,Customer Service,Hand Tools,HVAC,Mechanical Knowledge,Automotive Repair,Service Technician Experience,Maintenance,Heavy Lifting,Equipment Repair,Troubleshooting

Employment Type : Full Time

Experience : years

Vacancy : 1

Create a job alert for this search

Service Technician • Kentville, Nova Scotia, Canada