Business Project Manager - Digital Transformation

fil; Toronto; Hybrid; CAD 117,000 - 129,000; Full time

Benefits offered by this job

Flexible work model (remote/hybrid/in‑

Health & benefits

Professional development opportunities

Job summary

Fidelity Canada is seeking a Business Project Manager - Digital Transformation to drive change in a client-centric, highly digital organization. You’ll lead initiatives supporting digital strategies, deliver change management, and collaborate across the Fidelity enterprise to improve efficiency and client experience.

The role requires coordinating with business and technology teams, managing vendor relationships, and communicating effectively with senior leadership.

Qualifications

• Minimum College degree (3-year program). Post-secondary education in IT, Business, or equivalent work experience.
• 3+ years’ work experience in Project Management, or Business Analysis/Management.
• 3+ years’ experience in the financial industry.
• Customer journey mapping experience is an asset.

Responsibilities

• Plan and lead execution of business change management projects to successful completion.
• Support business stakeholders in achieving improvement aligned with the digitalization strategy.
• Plan and execute initiatives driving digitalization with milestones and resource planning.
• Lead discovery work for business initiatives and document requirements and impact.
• Engage with stakeholders to enhance client experience and operational effectiveness.
• Monitor progress, costs, benefits, and KPIs for the digitalization portfolio.

Skills

Project management

Change management

Stakeholder communication

Analytical thinking

Budget tracking

Vendor management

Education

College degree (3-year) or IT/Business

Tools

Project management tools

Job description

Job Description

Current work authorization for Canada is required for all openings.

You will be working on a flexible hybrid schedule as part of Fidelity’s dynamic working arrangement.

The work location for this role is 483 Bay Street in Toronto until approximately late 2026, when the work location will change to the new Mississauga office at 3 Robert Speck Parkway.

Company Overview

At Fidelity Canada, we’ve been helping Canadian investors build better financial futures for over 35 years. We offer individuals and institutions a range of trusted investment portfolios and services - and we’re constantly seeking to find new and better ways to help our clients. As a privately owned company, we boldly embrace innovation in all areas as we continue to grow our business into the future.Working with us means you’ll be part of a diverse and dedicated group of people who make a real difference for our clients and communities every day. You’ll have a wide range of opportunities to grow and develop your career in an inclusive environment where you’ll feel valued and supported to be your best - both personally and professionally.

Business Overview

The Business Project Manager - Digital Transformation is a key contributor to the Digital Transformation Office, driving change across FIC to advance a client-centric and highly digital organization. This individual is responsible for leading initiatives that support the digitalization strategy, delivering change management projects, providing comprehensive support for business-led digital initiatives, and enhancing organizational capabilities to address operational inefficiencies and identify opportunities for improvement.

How You’ll Make an Impact

Business Project Management

• Plan and lead execution of business change management projects to successful completion

• Support business stakeholders in achieving desired improvement in support of the digitalization strategy

• Plan and execute business initiatives that drive digitalization by:

• Identifying resources required
• Developing a project plan with milestones
• Leading change management planning and execution activities
• Directing and managing day-to-day assigned tasks
• Collaborating with technology and business stakeholders
• Managing vendor and client relationships as required

Support Digitalization Efforts

• Lead discovery work for business initiatives supporting digitalization as required

• Lead customer journey mapping exercises with business stakeholders and complete the related documentation

• Prepare effective communications and presentations for working teams and senior management

• Support digitalization initiatives by providing business oversight, documenting needs/requirements, and driving effective change management practices

• Engage with strategic business and technology initiatives focused on enhanced client experience and/or operational effectiveness

• Contribute to development of collaborative solutions, by leveraging technology and business expertise across Fidelity enterprise, and focusing on integrated, long-term strategy

Monitor and track progress of initiatives

• Solicit input from key stakeholders to track and report on progress of digitalization initiatives

• Monitor and track costs, benefits, and other key performance indicators for the digitalization portfolio

• Manage reporting on digitalization initiatives for FIC

• Support the preparation of effective communications and presentations for business stakeholders and senior management

The Expertise You Bring

• Excellent listening, written, verbal, and presentation skills, with the ability to effectively communicate with stakeholders at all levels of the organization

• Excellent knowledge of project management practices and methodologies

• Strong analytical and critical thinking skills

• Organizational awareness, focus on key partnerships, teamwork and relationships building

• Drive for results, with ability to deal with and bring consensus to contentious issues

• Solid understanding of finance industry and core business processes

• Solid understanding of technology trends, and ability to learn technology quickly

• Innovation and creativity

What We Are Looking For

• Minimum College degree (3-year program). Post-secondary education in the areas of IT, Business, or equivalent work experience

• Minimum of 3 years’ work experience in roles related to Project Management, or Business Analysis/Management

• Minimum of 3 years’ experience in the financial industry

• Customer journey mapping experience is an asset

Total Rewards That Reflect Your Impact

We believe exceptional work deserves exceptional recognition. That’s why we offer a competitive compensation package designed to support your success today—and your financial well-being tomorrow.

For this role, your total rewards include:

• Base Salary and Discretionary Performance Bonus: Total annual cash compensation ( base salary plus target bonus ) ranges from $117,000 to $129,000, based on your experience and qualifications.
• RRSP Contribution: After 6 months of employment, we invest in your future with an RRSP contribution—no employee matching required.

We’re proud to offer a compensation package that aligns with provincial pay transparency requirements.

This posting represents an existing vacancy within our organization—an opportunity to step into a role where your talents will make a meaningful difference.

Some of the ways we’ll help you feel valued and supported as part of our team

• Flexible working arrangements - 100% remote, hybrid, and in office options
• Competitive total compensation, including company contributions to your group RRSP without a matching requirement from you
• Comprehensive health benefits that start on your first day, with 100% employer-paid premiums, that include up to $6000 annually for mental health services and therapy
• Parental leave top-up to 100% of your salary for a period of 25 weeks
• Up to $650 for home office equipment
• Generous time off policy, including 2 paid days annually to volunteer at a charity of your choice
• Diversity and inclusion programs, including an active network of Employee Resource Groups
• Extensive professional development opportunities, including access to over 11,000 training and development courses, tuition reimbursement, and monetary rewards for completing a required designation

We care a lot about fostering a compassionate, people-centric culture, and are proud to have been named one of Canada’s Top 100 employers for the last five years.

Fidelity Canada is an equal opportunity employer

Fidelity Canada is committed to fostering a diverse and inclusive workplace. We will consider all qualified applicants for employment regardless of race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, age, disability, family status, protected veterans’ status, Aboriginal/Native American status or any other legally-protected ground.

Accommodation during the application process

Fidelity Canada welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in the selection process. If you require an accommodation, please email us at [e-mail].

No telephone inquiries or agencies please. We thank all applicants for their interest, please be advised that only those selected for an interview will be contacted.