Business Operations Specialist

Coding for Veterans; Toronto; On-site; CAD 45,000 - 55,000; Full time

Benefits offered by this job

Supportive work environment

Competitive salary

Benefits package

Opportunity for growth

Job summary

An online retraining organization is seeking a proactive Business Operations Specialist to enhance daily operations. This role involves managing CRM systems, office administration, and communication with internal teams and vendors. The ideal candidate thrives in a fast-paced environment, possesses strong organizational and problem-solving skills, and is tech-savvy. Join a dynamic company that values growth and offers a supportive work environment, competitive salary, and opportunities for professional development. This is a chance to make a real impact while supporting Canadian Military Veterans in their transition to civilian careers.

Qualifications

• Experience with Salesforce.com or similar CRM software.
• Strong organizational skills and attention to detail.

Responsibilities

• Maintain and update records in Salesforce.com for data accuracy.
• Conduct market research and gather insights for decision-making.

Skills

Salesforce.com

Organizational Skills

Problem-Solving Skills

Communication Skills

Microsoft Office Suite

Social Media Management

Education

Bachelor's Degree

Tools

Salesforce.com

Microsoft Office Suite

Google Workspace

Job description

Get AI-powered advice on this job and more exclusive features.

This range is provided by Coding for Veterans. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

CA$50,000.00/yr - CA$50,000.00/yr

About the Company:

An online retraining organization specializing in coding and cyber security course delivery for Canadian Military Veterans is looking for a Business Operations Specialist. We want someone who can dazzle us with their ingenuity along with organizational and operational excellence.

Job Type: Full-time, In Person - Downtown Toronto Salary: $50K and upward (Experience Dependent)

How to Apply:

1. Prepare a cover letter with no more than TWO paragraphs and a closing sentence. In the first paragraph explain what you believe are the 3 most important qualities needed in someone who is a Business Operations Specialist and why you believe they are the most important qualities. In the second paragraph, explain why you applied to this particular ad. As a closing sentence please write, “I have read the instructions contained in the job posting and have followed the instructions.”
2. Email your resume and cover letter in PDF format to [e-mail]. The subject line of the email should be your last name (all caps), followed by the position you are applying for in lower case, followed by one word that you would use to describe yourself in all caps. [For example: SMITH Business Operations Specialist AWESOME].

About the Role:

We are seeking a highly organized and proactive Business Operations Specialist to support our daily operations. This role is ideal for someone who thrives in a fast-paced environment, has a strong understanding of Salesforce.com, and can handle a variety of administrative tasks with efficiency and attention to detail. The ideal candidate is resourceful, tech-savvy, and able to think on their feet to solve problems as they arise.

What We Are Looking For:

We love to help people learn and grow. But we don’t have the time for that right now. We need someone with experience who can hit the ground running. The ideal candidate will be able to take initiative on work that needs to be done and complete tasks with minimal hand-holding.

Key Responsibilities:

• CRM Management: Maintain and update records in Salesforce.com, ensuring data accuracy and assisting with reporting and basic troubleshooting.
• Office Administration: Manage office supplies, handle correspondence, and coordinate schedules to ensure smooth daily operations.
• Record Keeping & Documentation: Organize and maintain business records, contracts, and compliance documentation.
• Online Research & Reporting: Conduct market research, competitor analysis, and gather industry insights to support decision-making.
• Process Improvement: Identify opportunities to streamline workflows and enhance operational efficiency.
• Communication & Coordination: Act as a point of contact for internal teams and external vendors, ensuring seamless communication.
• Social Media & Digital Tasks: Assist with managing company social media accounts, updating online listings, and handling basic digital marketing tasks.

Qualifications & Skills:

• Experience with Salesforce.com (or similar CRM software) and ability to navigate and update records.
• Strong organizational skills with excellent attention to detail.
• Ability to multitask, prioritize, and adapt quickly to changing priorities.
• Excellent problem-solving skills and a proactive mindset.
• Strong written and verbal communication skills.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and/or Google Workspace.
• Experience with social media platforms and online research is a plus.

Pay range and compensation package:

The pay range starts at $50,000 per year and upward depending on your experience.

Why Join Us?

• Opportunity to work in a dynamic and growing company.
• A supportive and collaborative work environment.
• Competitive salary and benefits package.

Seniority level

Associate

Employment type

Full-time

Job function

Administrative, Education, and Training

Industries

Higher Education, Military and International Affairs, and Technical and Vocational Training