Business Operations Specialist

co-elevate; London; Hybrid; CAD 60,000 - 90,000; Full time

Benefits offered by this job

Profit sharing bonus

4 weeks paid vacation

RRSP matching

Health, dental, LTD, life insurance

Education budget

Job summary

co-elevate in London, Ontario is seeking a Business Operations Specialist to support day-to-day operations, automate processes, and improve systems that keep projects moving and teams aligned. You will become a central hub, connecting people and helping ensure a welcoming, productive office culture.

You may come from marketing, project coordination, operations, or customer success, but what matters is curiosity, ownership, and the drive to make things better and easier for everyone around you.

Qualifications

• 3+ years of experience in roles requiring organization, ownership and problem solving.
• Strong follow-through and attention to detail are essential.
• Experience improving processes, systems, or workflows.
• Curiosity and a desire to understand how things work.
• Comfort learning new technology and tools.
• Enjoys creating a welcoming and connected office environment.

Responsibilities

• Support day-to-day operations of the business.
• Become a partner teams rely on to create clarity and improve systems.
• Help keep the London office organized, connected, and energized.
• Build processes that reduce friction and improve visibility.

Skills

Organization

Communication

Ownership

Problem solving

Attention to detail

Process improvement

Curiosity

Tech-savvy

Office culture

Tools

Dashboard tools

Job description

Not the kind that follows them around carrying their cape.

The kind that keeps the mission moving.

We’re looking for the person who notices what’s missing, solves problems early, keeps people connected, and make everyone around them more effective. The one the team couldn't imagine functioning without.

If that sounds like you, keep reading.

At co-elevate, we're a structural and civil engineering firm on a mission to create a more fulfilling and inspiring work experience. We're looking for an operational sidekick. Someone who asks questions, creates order from chaos, improves systems, automates repetitive work and genuinely enjoys helping people succeed.

You'll become a central hub within our London office, supporting client care, marketing initiatives, operational reporting, and the day-to-day flow of work across the business. You'll help teams stay informed, organized, and moving forward while creating systems and processes that reduce friction and improve visibility.

As one of the primary connectors within the office, you'll help bring people together, champion team culture, and create a workplace where people feel valued, supported, and connected.

We're not necessarily looking for someone with traditional administrative experience. You may come from marketing, project coordination, operations, customer success or somewhere we haven’t even considered.

What matters most is how you think: you’re curious, take ownership, follow through, care about people and instinctively look for ways to make things better.

[ mission for this role ]

In your first year at co-elevate, you will grow from supporting the day-to-day operations of the business to becoming the kind of partner every team hopes for. Someone who creates clarity, solves problems, improves systems, strengthens culture, and helps everyone around them be more successful.

Teams have the information they need

Clients have a consistent experience

Processes become simpler and more effective

Problems are identified early and solved quickly

The London office feels welcoming, connected and energized

[ what we are looking for in a business operations specialist ]

3+ years of experience in a role requiring organization, communication, ownership, and problem solving

Strong follow-through and attention to detail

Experience improving processes, systems, or workflows

Curiosity and a desire to understand how things work

Comfort learning new technology and tools

Enjoys creating a welcoming and connected office environment

A genuine care for people and helping them succeed

built a process that didn't exist,

automated a repetitive task,

created a dashboard just because you wanted better visibility,

or fixed something simply because it bothered you that it wasn't working.

[ what success looks like]

• Competitive salary + profit sharing bonus
• Flexible vacation with minimum 4 weeks paid time off
• RRSP matching
• Comprehensive health, dental, LTD, and life insurance
• Continuing education budget + learning time
• Regular team socials and events
• A team that genuinely cares

[ why co-elevate? ]

We believe good ideas can come from anywhere.

We believe ownership matters.

We believe people do their best work when they feel trusted, supported, and connected.

And we believe that while superheroes may get the attention, the best organizations are built by partners who lift up those around them.

While we appreciate all applications, only qualified candidates will be contacted for the next steps.