Business Operations Manager/Snr Manager - Montreal, Quebec (Hybrid)

CSL Behring; Remote; CAD 80,000 - 100,000; Full time

Job summary

A leading global biotechnology company located in Canada is seeking an experienced supply chain manager. The successful candidate will lead the order-to-cash process, manage key relationships, and ensure compliance with quality standards. With a minimum of 7 years of relevant experience and a Bachelor’s degree, this role requires fluency in both English and French. The ideal candidate will thrive in a supportive environment focused on career growth and innovation.

Benefits

Competitive salary package

Performance-based bonuses

Comprehensive benefits including health, dental, and retirement plans

Supportive work environment

Qualifications

• Bachelor’s degree in a relevant field.
• 7+ years of experience in supply chain management.
• Fluency in English and French (spoken and written).

Responsibilities

• Lead the full order-to-cash cycle.
• Manage relationships with government agencies and customers.
• Oversee inventory management and logistics.

Skills

Fluency in English

Fluency in French

Analytical skills

Problem-solving skills

Customer relations

Education

Bachelor’s degree in business, communications, or a related discipline

APICS Certified in Planning and Inventory Management (CPIM)

Council for Continuing Pharmaceutical Education (CCPE) accreditation

Tools

SAP

Microsoft Excel

Job description

Employer Industry: Biotechnology

Why consider this job opportunity

• Opportunity for career advancement and growth within the organization
• Competitive salary package with performance-based bonuses
• Comprehensive benefits including health, dental, and retirement plans
• Supportive and collaborative work environment
• Chance to make a positive impact on customer satisfaction and operational efficiency
• Work with a leading global biotechnology company focused on innovation and life-saving medicines

What to Expect (Job Responsibilities)

• Lead the full order-to-cash cycle, ensuring accuracy in orders, billing, and distribution
• Manage relationships with government agencies, wholesalers, and private market customers
• Oversee inventory management and logistics to optimize supply chain efficiency
• Drive continuous improvement initiatives for customer service and operational processes
• Develop and maintain detailed work instructions and ensure compliance with quality standards

What is Required (Qualifications)

• Bachelor’s degree in business, communications, or a related discipline
• APICS Certified in Planning and Inventory Management (CPIM)
• Council for Continuing Pharmaceutical Education (CCPE) accreditation
• 7+ years of experience in supply chain management, customer relations, or related operations
• Fluency in English and French (spoken and written)

How to Stand Out (Preferred Qualifications)

• Experience in the pharmaceutical, biotech, or healthcare industry
• Strong analytical and problem-solving skills with a data-driven approach
• Advanced proficiency with SAP and Microsoft Excel
• Proven ability to build cross-functional collaborations and external relationships
• Experience managing customer service or operations teams

#Biotechnology #SupplyChainManagement #CareerOpportunity #CustomerService #LeadershipRole

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