Business Operations Manager

DealHub Ltd.; Toronto; On-site; CAD 85,000 - 115,000; Full time

Job summary

DealHub Ltd. in Toronto, Ontario seeks an experienced Business Operations Manager to lead day-to-day operations and drive growth for a family-law firm. You will work closely with partners, manage people, optimize processes and own both big initiatives and daily details.

Qualifications include strong leadership, extensive operations experience and comfort with HR duties. A track record in professional services or law is highly valued.

Qualifications

• Significant professional experience with excellent judgment and strong leadership.
• Experience leading a family-law or professional-services firm is highly valuable.
• Experience managing a law firm or professional-services organization is beneficial.
• Natural leader who can hold people accountable.
• Highly organized and able to prioritize.
• Practical, resourceful and solutions-oriented.
• Comfortable making decisions and owning outcomes.
• Willing to tackle both major projects and small fixes.
• Professional, discreet and confident working with senior professionals.

Responsibilities

• Oversee the day-to-day operations of the firm.
• Meet regularly with lawyers and law clerks to review files, workflow and priorities.
• Lead hiring, onboarding, performance management and team development.
• Involvement with day to day and high level HR
• Identify problems and implement practical solutions.
• Oversee marketing, business development and client experience.
• Manage projects, systems and outside vendors.
• Take ownership of both big-picture initiatives and the small details that keep the firm running well.

Skills

Leadership

Operations management

HR experience

Team development

Strategic planning

Problem solving

Job description

Business Operations Manager – Family Law Firm

We are a growing boutique family law firm looking for an experienced, Business Operations Manager to work closely with the firm's partners and take a leadership role in the day-to-day management and operations of the practice.

This is a hands-on, senior position for someone who can manage people, solve problems, improve systems and simply make things happen.

What You'll Do

Oversee the day-to-day operations of the firm.

Meet regularly with lawyers and law clerks to review files, workflow and priorities.

Lead hiring, onboarding, performance management and team development.

Involvement with day to day and high level HR

Identify problems and implement practical solutions.

oversee marketing, business development and client experience.

Manage projects, systems and outside vendors.

Take ownership of both the big-picture initiatives and the small details that keep the firm running well.

Who We're Looking For

We are looking for someone with significant professional experience, excellent judgment and strong leadership skills who can earn the respect of experienced lawyers and staff.

A family law lawyer with management experience would be ideal. Experience managing a law firm or other professional-services organization would also be highly valuable.

Most importantly, you are:

A natural leader who can hold people accountable.

Highly organized and able to prioritize.

Practical, resourceful and solutions-oriented.

Comfortable making decisions and taking ownership.

Equally willing to tackle a major project or a small problem that needs fixing.

Professional, discreet and confident working with senior professionals.

This is an opportunity to become a key member of the firm's leadership team and make a meaningful impact on how the practice operates and grows.