Business Operations Manager

Canada’s Ocean Supercluster; St. John's; On-site; CAD 60,000 - 100,000; Full time

Job summary

An innovative organization dedicated to sustainable ocean-based industries is seeking a Business Operations Manager. This exciting one-year contract role focuses on enhancing operational excellence and data-driven decision-making. You will lead initiatives to optimize internal reporting and business processes, ensuring timely information delivery to stakeholders. Collaborating with cross-functional teams, you will drive efficiencies and improve systems for better performance. Join a passionate team committed to supporting the growth of the ocean economy while fostering an inclusive and diverse work environment.

Qualifications

• 2+ years in a similar role focused on continuous improvement.
• Proven track record of driving operational efficiencies.

Responsibilities

• Support cross-functional projects to streamline operations.
• Evaluate and improve processes, identify bottlenecks.

Skills

Data-driven decision-making

Operational excellence

Process improvement

Cross-functional collaboration

Education

Bachelor's degree in Business or related field

Tools

Salesforce

Microsoft Office

SharePoint

Power BI

Automation tools

Job description

Canada’s Ocean Supercluster is an innovative, industry-led national ocean cluster dedicated to achieving sustainable economic growth in ocean-based industries while contributing to planetary health. The OSC collaborates with investors and partners across ocean sectors to develop and commercialize solutions to shared ocean challenges, focusing on areas such as ocean energy, sustainable seafood, marine transport, and climate solutions. Our goal is to grow Canadian ocean companies and build a supportive ecosystem. We value creativity, inclusion, collaboration, and ambition.

The OSC has a team of over 30 employees across seven provinces. We seek an innovative thinker to lead our workforce agenda, supporting the growth, retention, and development of the ocean economy and environmental health.

About the Role :

Reporting to the Vice-President of Operations, this one-year contract role as Business Operations Manager involves leading operational excellence, promoting data-driven decision-making, solving complex business problems, and enhancing systems and infrastructure. The focus will be on improving internal reporting, information sharing, and optimizing business processes to deliver timely and relevant information to stakeholders.

Role and Responsibilities :

1. Support cross-functional projects to streamline operations and increase efficiency.
2. Evaluate and improve current processes, identify bottlenecks, and lead implementation of solutions.
3. Optimize internal systems and reporting efficiencies.
4. Assist in evaluating IT systems and infrastructure enhancements.
5. Enhance reporting on Key Performance Indicators (KPIs).
6. Gather KPI data, generate insights, and prepare reports for leadership and stakeholders.
7. Improve knowledge management systems for effective information sharing.
8. Maintain and develop internal business process documentation.
9. Build strong internal relationships to support operational improvements.

What You Bring :

The ideal candidate is passionate about improving systems, processes, and practices to support data-driven insights and decision-making.

Additional Qualifications :

• At least 2 years of experience in a similar role within a continuous improvement environment.
• Experience with Salesforce, Microsoft Office, SharePoint, Teams, Power BI, and automation tools.
• Proven track record of driving operational efficiencies and process improvements.
• Experience enhancing systems for better reporting and results.
• Ability to work with cross-functional teams and understand operational processes.
• Strategic, innovative, agile, and self-motivated mindset.

We are committed to building an inclusive team and supporting professional development through internal DEI training. We value diversity, equity, and inclusion, and accommodations are available during the interview process.

Apply Now :

To be considered, submit a cover letter explaining your contribution to OSC’s success and your resume to the provided contact information.