Business Operations Analyst Sr Lead

Fidelity Information Services, LLC; Vancouver; On-site; CAD 110,000 - 150,000; Full time

Benefits offered by this job

Internal career growth opportunities

Voice in fintech's future

Always-on learning and development

Collaborative work environment

Opportunities to give back

Job summary

Fidelity Information Services, LLC (FIS) seeks a Business Operations Analyst, Senior Lead to guide an AI-enabled banking product from idea to launch. You will translate customer and business needs into a clear roadmap, set priorities, and align engineering, design, sales, and leadership to deliver value.

In this role you’ll drive product discovery, planning and delivery with key partners, tracking outcomes with data and feedback to adapt the roadmap and manage risks in a dynamic fintech

Qualifications

• Strong product management experience with complex software or fintech products.
• Experience leading products from discovery through launch and ongoing improvement.
• Ability to turn customer needs and data into clear priorities and results.
• Experience working with engineering, design, sales, operations and senior leaders.
• Clear communication, sound business judgment and strong ownership.

Responsibilities

• Set and share the product vision, roadmap and success measures.
• Turn customer, market and business needs into clear product requirements and priorities.
• Lead product discovery, planning and delivery with key partners.
• Use product data and customer feedback to track results and adjust the roadmap.
• Guide packaging, pricing input, launch plans and adoption while managing risks.

Skills

Product management

Lead product discovery to launch

Prioritize from customer needs anddata

Cross-functional collaboration

Clear communication and ownership

Job description

Type Of Hire

Experienced (relevant combo of work and education)

Position Type

Full time

Type Of Hire

Experienced (relevant combo of work and education)

The future of money is being built right now. At FIS, we help the world’s businesses, banks and communities move, manage and grow money with confidence. Join a team that values fresh thinking, works together to solve complex challenges, and creates technology that powers everyday life.

About The Role

As a Business Operations Analyst, Senior Lead, you will guide an AI-enabled banking product from idea to launch. You will turn customer and business needs into a clear roadmap. You will set priorities, bring teams together and use data to deliver value.

Your Key Responsibilities

• Set and share the product vision, roadmap and success measures
• Turn customer, market and business needs into clear product requirements and priorities
• Lead product discovery, planning and delivery with key partners
• Use product data and customer feedback to track results and adjust the roadmap
• Guide packaging, pricing input, launch plans and adoption while managing risks

What You Bring

Required qualifications

• Strong product management experience with complex software or fintech products
• Experience leading products from discovery through launch and ongoing improvement
• Ability to turn customer needs and data into clear priorities and results
• Experience working with engineering, design, sales, operations and senior leaders
• Clear communication, sound business judgment and strong ownership

Preferred Qualifications

• Experience with banking, enterprise software, AI or data products
• Knowledge of product data, pricing, packaging or software business models
• Experience with products for large banks or other regulated industries

The impact you’ll make

As a Business Operations Analyst, Senior Lead, you will help build a banking product that solves real customer problems. Your choices will link customer needs, product plans and business goals. You will help teams stay focused and deliver results that matter.

What We Offer You

When you join FIS, you become part of a team that’s shaping how the world pays, banks and invests. We’re committed to helping you thrive, both professionally and personally.

At FIS, We Offer You

• Internal career growth opportunities
• A voice in the future of fintech
• Always-on learning and development
• Collaborative work environment
• Opportunities to give back

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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