Business Metrics Analyst

Sasktel; Regina; On-site; CAD 42,000 - 61,000; Full time

Benefits offered by this job

Health and dental plans

Pension plan

Flexible work arrangements

Paid time off

Job summary

SaskTel is seeking a Business Metrics Analyst to research, develop, analyze and report operating benchmarks. You will build forecasting models and BI tools to identify trends, while presenting actionable insights to improve department performance. This is a permanent full-time, on-site role located in Regina or Saskatoon, SK.

The role requires a university degree, strong analytical skills, and the ability to translate data into business terms for informed decision making.

Qualifications

• University degree in administration/commerce or related field.
• Strong knowledge of database concepts and data modeling.
• Excellent communication and leadership abilities.
• Thorough knowledge of statistics and data analysis techniques.

Responsibilities

• Researches and analyzes data for performance indicators and benchmarks.
• Develops forecasting and modeling tools to identify trends and impacts.
• Provides strategic operating intelligence and business metrics for management.
• Designs internal databases and BI tools to support analyses.
• Forecasts metrics and service levels to inform decisions.

Skills

Excellent communication skills

Analytical skills

Translate data into business terms

Lead/train others

Database concepts

Statistical analysis techniques

Education

Admin/Commerce (accounting/finance)

Arts/Sciences (economics/math)

Computer Science

Engineering

Tools

BI Tools

Job description

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At SaskTel, we don't just think big – we innovate and lead the way! We enrich everyday life. We empower people, organizations and communities to reach their full potential. If you're passionate, driven, and ready to make a difference, join our dynamic team and be part of something truly transformative!

Business Metrics Analyst

Location: Regina or Saskatoon, SK
Number of Positions: 1
Salary: $30.67 - $44.04 (will be determined based on education and experience)
Type of Position: Permanent Full Time
Closing Date: 11/16/2026

JOB SUMMARY
Researches, develops, analyzes, and reports operating benchmarks for theclient group and recommends strategies to improve departmentaleffectiveness. Develops forecasting and modeling tools to identifytrends, anomalies and causes, projects impacts and outcomes, and recommends proactive solutions. Provides a centralized source ofbusiness metrics for management in order to make sound businessdecisions.

TYPICAL DUTIES & RESPONSIBILITIES

• Researches and evaluates data for the development, analysis,interpretation and reporting of performance indicators, internalbenchmarking and opportunities for the client groups.
• Provides interpretation and understanding of dependencies andinterrelationships between internal and external benchmarks andrecommends strategies to improve business unit performance at Manager,Director or Vice President level and shares the information with variousexternal industry groups.
• Researches and designs forecasting and modeling tools andprocesses for measurement and analysis of operating trends, identifiesanomalies, project probable impacts, and recommends corrective actions.
• Provides strategic operating intelligence and business metricsfor client groups for management analysis, decision making andreporting.
• Researches, develops, designs, implements and maintains internaldatabases as well as other applications for internal and externalcustomers.
• Develops requirements and designs in corporate BusinessIntelligence Tools.
• Forecasts business metrics, key performance indicators andservice levels to inform business decision makers and ensure compliancewith corporate strategy.
• Identifies areas of process improvement in reporting andanalysis. Researches, develops and implements new streamlined processesto gain greater operating efficiency of the client group.

QUALIFICATIONS

• University Degree in one of the following:
• A) Administration or Commerce majoring in accounting or finance
• B) Arts and Science majoring in economics or math
• C) Computer Science
• D) Engineering
• General knowledge of marketing and/or sales principles andtechniques, and the ability to apply such principles.
• Thorough knowledge of database concepts and data modeling withthe ability to understand programming concepts.
• Excellent communication skills, both verbal and written, and theability to influence and deal effectively with others.
• Ability to translate data into business terms.
• Ability to lead, direct, coach, and train others.
• Thorough knowledge of personal computers, various softwarepackages and computer based applications.
• Working knowledge of statistical analysis techniques and theability to practically apply the theories including the ability toanalyze data to determine trends.
• Excellent analytical, problem solving and decision-making skills.
• Ability to plan and organize in self-directed and teamenvironments.

WORKING CONDITIONS

SPECIFICATIONS

• Constantly works to deadlines.
• Manages multiple priorities daily.
• Delivers frequent presentations to management andemployee groups.
• Occasional in/out of province travel.
• Works independently as well as in a team.
• Complies with all safety, health and environmental policies,programs and standards at all times.

ENVIRONMENTAL CONDITIONS

• Works inside

CULTURE AND VALUES

Upholds foundational values of honesty, integrity and respect.

Consistently demonstrates our culture: Think Big (Innovation and Courage), Make a Difference (Commitment and Community), Focus on Experiences (Simplicity and Agility), and working as OneSaskTel Team.

This is an on-site position located at the location(s) above. The successful candidate must be located within the province of Saskatchewan. Out of province/country candidates must be willing to relocate. Flexible work opportunities, in province, may be available.

At SaskTel, we believe in fostering a diverse and inclusive workforce that reflects the customers and communities we serve. We strive to create an environment where all employees feel empowered to contribute their unique perspectives, driving innovation and creativity, while advancing our efforts as Saskatchewan’s leading Information and Communications Technology provider.

As one of Saskatchewan’s Top Employers, we offer rewarding work, competitive salaries, comprehensive health and dental plans, pension plans, flexible work arrangements, paid time off, training & more! For more information on our benefits please.

We value diversity as a key aspect of our culture. We are committed to providing equal opportunities for all candidates to participate fully in the recruitment process. If you need any accommodation at any stage of the process, please contact us confidentially at [e-mail].