Business Manager

401auto; Hamilton; On-site; CAD 60,000 - 90,000; Full time

Benefits offered by this job

Health & wellness benefits

Employee referral bonus

On-site parking

Exclusive employee pricing

Job summary

401auto in Hamilton, ON seeks an Automotive F&I Business Manager to lead financing, insurance, and aftermarket products while delivering an exceptional client experience. Responsibilities include explaining options, processing deals, tracking performance, and maintaining compliance with policies.

The role requires strong communication, self-motivation, and a customer-focused mindset in a fast-paced environment.

Qualifications

• Strong communication skills and customer focus.
• Self-motivated, energetic, thrives in fast-paced environment.
• Friendly attitude and positive team participation.

Responsibilities

• Offer vehicle financing and insurance to customers with thorough explanations of products.
• Provide explanations of service procedures and dealership policies.
• Process cash, financing, and leasing deals and secure approvals.
• Track and report business office performance metrics.

Skills

Strong communication skills

Self-motivated

Friendly attitude

Team player

Technically savvy

Tools

PBS paperwork

Job description

Now Hiring: Driven Automotive Business Manager – Take the Lead on Finance & Insurance, Maximize Profitability, and Deliver an Exceptional Client Experience!

Take the Lead in F&I Excellence – Drive Profit, Build Trust, and Elevate the Buying Experience!

We’re looking for a results-driven and customer-focused Automotive Business Manager to join our dynamic team. In this high-impact role, you’ll take charge of the Finance & Insurance (F&I) process—helping customers navigate vehicle financing, protection plans, and insurance options with confidence, clarity, and care.

Location: Hamilton, ON

Earning potential is based on your ability to sell effectively. We provide you the tools and training required to excel in this position.

Hours: Monday to Thursday availability 9 am to 8 pm and Friday and Saturday availability 9 am to 5 pm.

We are currently seeking experienced automotive sales professionals to join our growing team! We are looking for individuals that can develop an in-depth understanding of the various product lines, OEM requirements, sub-prime financing and everything in between. Suitable candidates must be comfortable creating relationships with customers from phone consultations, in-person meetings and closing. We are looking for eager, enthusiastic and trainable individuals who want to make a great living while changing the lives of our customers through the purchase of a vehicle.

Role and Responsibilities:

• Offer vehicle financing and insurance to customers and provide them with a thorough explanation of aftermarket products and extended warranties
• Provide customers a complete explanation of manufacturer and dealership service procedures and policies
• Process cash, financing and leasing deals accurately and secure approvals through financial sources sanctioned by management
• Track and report business office performance metrics
  
• Exceed customer's expectations with regards to customer service and follow up
• Train and support sales employees with the accuracy of their PBS and other paperwork requirements
  
• Foster a professional work environment for the sales employees by attending and contributing to the daily and weekly departmental meetings
• Promote effective communication amongst dealership personnel
  
• Ensure personnel are in compliance with dealership and corporate Mitsubishi policies and procedures, and Governmental, OMVIC, MVDA, CPA and Bank requirements
• Effectively resolve outstanding customer complaints
• Promote honesty and integrity within the dealership culture
• Other duties as assigned

Qualifications and Skills:

• Valid G Driver's License and acceptable driving record
• OMVIC license is an asset
• Working knowledge of automotive sales and financing aspects

• Self-motivated, energetic and able to thrive in a fast-paced work environment
• Strong communication skills
• Friendly attitude and positive team participation skills
• Above average computer skills and technically savvy

So why work for us?

• The 401 Group of Companies is privately owned and 100% Canadian
• 40+ State-of-the-art facilities including a "Google-like" call centre and an 80,000 sq. ft. centralized service "Hub"
• A fun, fast-paced, and high-energy work environment with exciting initiatives and rewarding perks.
• Personalized coaching, mentoring, and training focused on both individual growth and team success.
• Empowering you to grow with meaningful career path planning and advancement opportunities.
• Health & wellness benefit enrollment opportunities
• Employee referral bonus opportunities
• Enjoy exclusive employee pricing on automotive parts and service, along with a special discount at the Blackshop.
• Perkopolis Enrollment
• On-site Parking

The 401 Group of Companies, is proud to be recognized as one of Canada's fastest growing Elite Business Management Groups offering a full line of automotive, recreational vehicle, powersport and marine products and services. Our headquarters is located in the thriving city of Cambridge, Ontario. Our brands include but aren't limited to Kia, Mitsubishi, Volkswagen, Hyundai, Subaru, Honda, Nissan, Toyota, Chrysler, Jeep, Dodge, Ram, Buick, GMC, Yamaha, 401 Auto Financing, CampMart and Grand River Boats.

#INDCOM

Accommodations are available during all stages of the recruitment process in accordance with the Human Rights Code. The 401 Group of Companies Recruiting Team is committed to complying with the Accessibility for Ontarians with Disabilities Act (AODA) to provide an inclusive, barrier free workplace. We will accommodate the accessibility needs of individuals with disabilities to support participation in all aspects of the recruitment process. Should you require this accommodation, please contact HR, 226-535-9077 or [e-mail]

We would like to thank all candidates in advance for their interest and only those candidates selected for an interview will be contacted. Due to the volume of applications, we receive, we are unable to confirm the receipt of individual applications or resumes.

This posting reflects a current and active opening.