Business Intelligence & Reporting Analyst

Ontario Northland; North Bay; On-site; CAD 84,000 - 98,000; Full time

Job summary

Ontario Northland is seeking a Business Intelligence & Reporting Analyst in North Bay. The role reports to the Manager Business Intelligence within Planning & Development. It involves building reports, dashboards, and forecasting tools to drive data-driven decisions, asset management, and customer insights. The position requires Power BI certification and 3+ years in BI/analytics.

Qualifications

• College diploma as specified in the requirements.

Responsibilities

• Collect, integrate, validate, and maintain data from internal and external sources.
• Analyze datasets to identify trends, risks, and opportunities for planning and performance.
• Design and maintain reports, dashboards and scorecards for stakeholders.
• Monitor KPIs to evaluate operational performance and compliance.
• Collaborate with stakeholders to define requirements and deliver data-driven solutions.
• Translate complex findings into clear, actionable insights for technical and non-technical audiences.
• Ensure reporting complies with data governance and organizational policies.
• Identify opportunities to automate reporting and improve data quality.
• Document data definitions, reporting methodologies, and business rules.

Skills

Data analysis

Agile methodologies

Education

College diploma in Mathematics, Statistics, Information Technology, Business Analytics, Transportation Planning, Data Science, or Computer Science

Tools

R

Python

Power BI

Microsoft Fabric

SharePoint

Excel

Google Analytics

SQL

Job description

POSITION

Business Intelligence & Reporting Analyst

REPORTS TO

Manager Business Intelligence

DEPARTMENT

Planning & Development

LOCATION

North Bay

REFERENCE

800-111-27

SALARY

$83,538 – $98,280

WHO WE ARE

Ontario Northland Transportation Commission (ONTC) is an Agency of the Province of Ontario that provides efficient and vital transportation services. We are a modern, forward-thinking organization focused on providing safe and reliable transportation services. ONTC has a rich history of over 120 years and strong connections to the communities we serve. With over 1200 skilled professionals, we work together to enhance transportation services and ensure that they are sustainable for future generations. We offer a dynamic workplace culture, along with a competitive salary, excellent benefit package, a defined benefit pension plan, paid vacation, paid personal leave days and discounted transportation on our bus and passenger rail services.

ACCOUNTABILITY STATEMENT

The Business Intelligence & Reporting Analyst plays a critical role in delivering actionable, data-driven insights that support network planning, regulatory compliance, operational efficiency, and customer experience improvements at Ontario Northland. This role ensures that decisions are backed by comprehensive, accurate, and timely data, helping to optimize transportation services and align with strategic objectives. The Analyst works closely with Network Planning, Operations, and Compliance teams to develop reports, predictive models, and forecasting tools that drive informed decision-making.

MAJOR DUTIES/ RESPONSIBILITIES

• Collect, integrate, validate, and maintain internal and external data sources to ensure data accuracy, consistency, and reliability.
• Analyze complex datasets to identify trends, patterns, risks, and opportunities that support strategic planning, operational performance, and informed decision-making.
• Design, develop, and maintain reports, dashboards and scorecards that provide timely and actionable insights to stakeholders.
• Monitor, measure, and report on key performance indicators (KPIs) to evaluate operational effectiveness, service delivery, compliance, and business performance.
• Conduct ad-hoc analyses, forecasting, scenario modeling, and performance assessments to support business initiatives and operational planning.
• Collaborate with business stakeholders to understand reporting requirements, define success measures, and deliver data-driven solutions that meet departmental objectives.
• Translate complex analytical findings into clear, meaningful insights and recommendations for both technical and non-technical audiences.
• Ensure reporting processes, methodologies, and outputs comply with organizational policies, regulatory requirements, and data governance standards.
• Identify, recommend, and implement opportunities to improve data quality, automate reporting processes, and enhance operational efficiency.
• Develop and maintain documentation, including data definitions, reporting methodologies, business rules, and process standards to support consistency and knowledge sharing.
• Partner with cross-functional teams to support system enhancements, reporting initiatives, data integration projects, and continuous improvement efforts.
• Ensure analytics and reporting solutions align with organizational priorities, project objectives, and underlying system structures.
• Promote a culture of data literacy, continuous improvement, and evidence-based decision-making across the organization.
• Adhere to organizational health, safety, and compliance requirements while performing all responsibilities.

REQUIREMENTS

• College diploma in Mathematics, Statistics, Information Technology, Business Analytics, Transportation Planning, Data Science, or Computer Science.
• Certification in data and reporting tools such as Power BI is required.
• 3+ years’ experience as a data analyst or business intelligence analyst
• Minimum of 3 years of experience and demonstrated proficiency with the following tools: R or Python, Microsoft Power BI, Microsoft Fabric, SharePoint, Excel, and Google Analytics.
• Experience using SQL for data querying and analysis is preferred
• Proficiency in data analysis techniques to interpret large datasets, identify trends, and extract actionable insights.
• Experience with marketing campaign analysis and performance measurement.
• Familiarity with agile methodologies and solution design practices.
• Solid understanding of predictive modeling, demand forecasting, and performance analytics.
• Experience with regulatory compliance and transportation policy reporting is an asset
• Ability to translate complex data into actionable business insights and communicate findings clearly to both technical and non-technical audiences
• Focus on process automation and improving operational efficiency.
• Strong analytical, problem-solving, and critical-thinking skills with attention to detail.
• Commitment to health and safety.

APPLICATION PROCESS

The successful candidate will need to pass the following clearances: criminal record check, employment references and education verification.

CLOSING DATE

August 27, 2026, no later than 11:59 p.m.

At Ontario Northland, we are committed to employment equity. We value the unique skills and experiences each person brings to Ontario Northland and invite all interested individuals to apply and encourage applications from Indigenous peoples, racialized persons, women, persons with disabilities, and persons who identify as 2SLGBTQIA+.

Ontario Northland will provide accommodation to ensure barrier-free employment in accordance with the Canadian Human Rights Act and the Accessibility for Ontarians with Disabilities Act. You can request accommodation at any stage of the hiring process. If you require an accommodation, please contact Human Resources.