Business Development Manager - Ottawa/Kingston

Avanti Software Inc.; Ottawa; Remote; CAD 60,000 - 100,000; Full time

Job summary

An established industry player in healthcare is seeking a Business Development Manager for the Ottawa/Kingston territory. This pivotal role focuses on driving growth, managing existing accounts, and prospecting new business in specialty areas such as Ophthalmology and Neurology. The ideal candidate will possess strong interpersonal skills and a results-driven mindset, ensuring exceptional customer engagement and satisfaction. This position offers the opportunity to work remotely while collaborating with a dedicated team to achieve measurable outcomes. If you are passionate about making a difference in healthcare and thrive in a dynamic environment, this role is perfect for you.

Benefits

Flexible working hours

Health benefits

Professional development opportunities

Remote work options

Qualifications

• Minimum of five years’ experience in sales, preferably in healthcare specialty.
• Demonstrated experience in managing key accounts and driving business development.

Responsibilities

• Develop and execute a strategic territory management plan to exceed sales targets.
• Manage and grow existing Physician accounts while driving new business opportunities.

Skills

Prospecting Expertise

Interpersonal Skills

Professional Integrity

Time Management

Process Efficiency

Problem Solving

Business Acumen

Salesforce Proficiency

Microsoft Office

Education

University or College degree

Tools

Salesforce

Microsoft Office Suite

Job description

Business Development Manager - Ottawa/Kingston

Our Mission:

Royal Drugs is a healthcare company providing specialty pharmacy, infusion therapy, and retail pharmacy services. Royal Drugs is partnered for success with Ontario Medical Supply. Together, we work towards supporting optimal health outcomes and better quality of life.

Purpose:

As the Business Development Manager (BDM) for the Ottawa/Kingston Territory, you will play a crucial role in driving growth and increasing customer engagement. Working remotely and reporting directly to the Senior Director of Specialty, you will focus primarily on prospecting new business while managing existing Physician accounts.

Location:

Royal Drugs, Ottawa/Kingston

Reports to:

Senior Director, Specialty

No. of Positions:

1

Type:

Full time, Permanent

Salary:

Salary, commensurate with experience

Benefits:

Yes

Job Responsibilities:

1. Territory Management: Develop and execute a strategic territory management plan aimed at meeting and exceeding sales targets, utilizing CRM tools for effective prospecting and pipeline management.
2. Account Management: Manage and grow existing Physician accounts, ensuring customer satisfaction while focusing heavily on driving new business opportunities.
3. Business Prospecting: Identify and prospect new business opportunities in key Specialty areas, including Ophthalmology, Rheumatology, Neurology, Dermatology, and other specialty fields.
4. Market Expansion: Identify and pursue new market opportunities, collaborating with internal stakeholders to discuss potential program or service developments.
5. Proposal & Business Case Development: Lead the creation of business proposals.
6. Customer Engagement: Cultivate strong business relationships, establishing credibility and trust with internal and external stakeholders.
7. Market Intelligence: Keep abreast of competitor activities, industry trends, and customer needs, using insights to identify growth opportunities.
8. Customer Service Excellence: Ensure all interactions reflect the highest level of customer service, striving to exceed expectations at every touchpoint.
9. Data Analysis and Sales Reporting: Analyze monthly reports, identifying actionable insights to drive strategic decision-making. Provide regular updates on sales progress and business development opportunities.
10. Process Optimization: Collaborate with internal teams to ensure adherence to processes, quality standards, and SOPs that ensure optimal customer experience.
11. Cross-functional Liaison: Act as the bridge between the pharmacy team and various internal/external stakeholders to ensure seamless communication and execution of customer excellence.

Qualifications:

1. Education: University or College degree required.
2. Experience: Minimum of five years’ experience in sales, preferably in the healthcare specialty industry.
3. Industry Experience: Previous experience in Ophthalmology, Neurology, Immunology, or Oncology is preferred.
4. Key Account Management: Demonstrated experience in managing key accounts and driving business development efforts.
5. Travel Requirements: Willingness to travel within Ottawa, Kingston, Cornwall and other as required.

Skills & Competencies:

1. Prospecting Expertise: Proven ability to prospect new business opportunities and win business by displacing competitors.
2. Interpersonal Skills: Excellent interpersonal and communication skills, with the ability to build rapport and collaborate across departments.
3. Professional Integrity: Strong commitment to maintaining high ethical standards in all business dealings.
4. Time Management: Ability to effectively manage time and prioritize tasks in a fast-paced environment.
5. Process Efficiency: Expertise in driving workflow efficiency, ensuring business operations run smoothly and effectively.
6. Problem Solving: Strong problem-solving skills, able to think critically and develop solutions in real-time.
7. Business Acumen: Solid analytical, business, and financial skills to assess opportunities and risks.
8. Salesforce Proficiency: Familiarity with Salesforce is an asset for managing sales pipeline and CRM activities.
9. Microsoft Office: Proficient in Microsoft Office Suite (PowerPoint, Excel, Word).
10. Driver’s License: A valid driver’s license is required for travel.

Additional Notes:

A results-driven mindset is essential, with a focus on achieving measurable outcomes in sales and customer engagement. Ability to work autonomously as well as within a collaborative, cross-functional team environment is critical. Strong presentation skills and experience presenting to executive-level stakeholders will be advantageous.

Human Resources:

While we thank you for your interest, only select applicants will be contacted regarding the position.

Company:

OMS / Royal Drugs

Location:

Ottawa/Kingston

Opening Date:

Mar 06, 2025

Closing Date:

Apr 30, 2025

Requirements:

1. A&AODA Accessibility & AODA Acknowledgment Required within 30 days after job starts
2. EO -2 Quality & Regulatory Training (Phase 2) Required within 30 days after job starts
3. EO-1 General Orientation (Phase 1) Required within 30 days after job starts
4. WHMIS WHMIS 2015 Required within 30 days after job starts
5. WPVH Workplace Violence and Harassment Required within 30 days after job starts