Business Development Manager

World Courier of Canada Ltd; Sherbrooke; Hybrid; CAD 63,000 - 99,000; Full time

Job summary

Cencora, Inc. is seeking a Field Sales Representative to drive growth across western Canada in life sciences, pharmaceutical, and biotech sectors.

You will penetrate targeted accounts, service existing clients, and identify new business opportunities to expand our market presence. You will make a minimum of 20 quality sales calls per month, primarily in person, profile and engage high-priority targets, and collaborate with local station operations and customer service teams.

Qualifications

• Proven sales experience in life sciences, pharma or biotech sectors.
• Strong interpersonal and communication skills, with ability to build relationships and influence stakeholders.
• Self-motivated, results-oriented, and capable of working independently as well as part of a team.
• Proficient in using CRM systems and other sales tools to track activities and performance.

Responsibilities

• Meet or exceed sales growth targets for your assigned territory.
• Profile and penetrate prioritized accounts.
• Develop and maintain strong relationships with existing accounts.
• Proactively engage with life sciences, pharmaceutical, and biotech industries.
• Make a minimum of 20 quality sales calls monthly, focusing on in-person meetings.
• Liaise with local station operations and customer service teams.
• Submit comprehensive weekly activity reports in the World Courier CRM.
• Conduct educational sessions with clients and prospects.
• Review monthly territory performance and adjust strategy as needed.
• Attend trade shows, seminars, and sales meetings to promote services.
• Identify and pursue new projects and verticals aligned with business objectives.

Skills

Sales experience

Interpersonal skills

Self-motivated

CRM proficiency

Tools

CRM software

Job description

Primary Duties and Responsibilities

As a Field Sales Representative, you will play a crucial role in driving growth and building strong relationships within the life sciences, pharmaceutical, and biotech industries in western Canada. Your primary focus will be on penetrating targeted accounts, servicing existing clients, and proactively identifying new business opportunities.

Key Responsibilities:

• Sales Growth: Meet or exceed sales growth targets for your assigned territory as determined by management, based on territory size and potential.
• Account Profiling and Penetration: Profile and penetrate prioritized accounts selected by management. Engage with higher-ranked targets while ensuring all identified prospects are approached to generate new or increased business.
• Client Relationship Management: Develop and maintain strong relationships with existing accounts, identifying needs across various departments and delivering exceptional customer service to foster loyalty and growth.
• Proactive Engagement: Proactively engage with the life sciences, pharmaceutical, and biotech industries to understand market trends and client needs, positioning our products and services accordingly.
• Sales Activity: Make a minimum of 20 quality sales calls (with a focus on in-person meetings) monthly, targeting both existing accounts and prospective clients to drive engagement and sales.
• Collaboration: Regularly liaise with local station operations and customer service teams, to ensure client needs are met and support overall territory growth.
• Reporting and Documentation: Submit a comprehensive weekly report to your supervisor detailing appointments, telephone prospecting activities, focus on targeted companies, competition insights, and other relevant industry updates. Document all sales activities in the World Courier CRM platform.
• Customer Education and Communication: Conduct educational sessions and service information meetings with clients and prospects to enhance their understanding of our offerings and drive engagement.
• Market Analysis: Review monthly comparison reports to assess territory performance. If business is declining, proactively engage decision-makers to identify the cause and implement necessary changes. Conversely, capitalize on areas of growth to maximize opportunities.
• Participation in Events: Attend and actively participate in trade shows, seminars, and sales meetings to network with industry professionals and promote our services.
• Project and Opportunity Management: Take a proactive approach to identify and pursue new projects, opportunities, and verticals that align with our business objectives.

Qualifications

• Proven sales experience, preferably in the life sciences, pharmaceutical, or biotech sectors.
• Strong interpersonal and communication skills, with the ability to build relationships and influence stakeholders.
• Self-motivated, results-oriented, and capable of working independently as well as part of a team.
• Proficient in using CRM systems and other sales tools to track activities and performance.

Minimum Skills, Knowledge and Ability Requirements

• Professionalism
• Knowledge of our service capabilities and our rates
• Knowledge of our competitors' capabilities and rates
• Knowledge of the industries that World Courier supports
• Knowledge of industry trends to assist World Courier in service development
• Have ability to namedrop competitive company names
• Schedule time each week for new business development and target work-2/3 on new business
• Strong Customer Service Skills
• Self-motivated
• Understand the decision making process in the companies that have WC business in your area of responsibility
• Keep informed and educated on our operational capabilities
• Be a team player both with sales colleagues and operational colleagues
• Keep commitments with customers, managers and all co-workers
• Listen to your customers and prospects

What Cencora offers

We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members’ ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave.

To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more.

Full time .

Equal Employment Opportunity

Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law. The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.

Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email [e-mail]. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned.

Accessibility Policy

AmerisourceBergen is committed to fair and accessible employment practices. When requested, AmerisourceBergen will accommodate people with disabilities during the recruitment, assessment and hiring processes and during employment.

Salary Range

Salary Range* $63,000 - 98,890 CAD

Affiliated Companies

World Courier of Canada Ltd