Business Development Manager

Ravyx CA; Markham; On-site; CAD 80,000 - 100,000; Full time

Job summary

A technology solutions provider in Canada is seeking a Business Development Manager responsible for driving customer acquisition and revenue growth in the Ontario market. The role involves identifying new business opportunities, building robust relationships, and collaborating with internal teams for client success. Qualified candidates should have a minimum of 5 years in business development, strong sales acumen, and proficiency in CRM tools. Bilingualism in English and French is a plus.

Qualifications

• Minimum of 5 years in business development or technology sales, preferably in retail or POS.
• Proven sales targets achievement in a hunter role.
• Strong understanding of technical sales processes.

Responsibilities

• Identify and pursue new business opportunities in the Canadian market.
• Generate leads through networking and referrals.
• Cultivate strong relationships with decision-makers.

Skills

Sales strategy development

Client relationship management

Negotiation skills

Consultative selling

Problem-solving

Education

Bachelor’s degree in Business, Marketing, Technology or related field

Tools

CRM tools (Salesforce, ConnectWise, NAV)

Microsoft Office Suite

Job description

Overview

Job Description: The Business Development Manager (BDM) is a key driver of new customer acquisition and revenue growth, with a strong focus on the Ontario market. This position is responsible for identifying, engaging, and closing new business opportunities across various verticals, representing STCR/SIR Solutions’ leading POS and retail technology offerings to both Enterprise and Small Medium Business (SMB) clients.

The BDM will build trusted relationships with prospects and partners, acting as a strategic advisor to help clients achieve growth and digital transformation. This role requires a self-starter with a passion for sales, a deep understanding of technology, and the ability to negotiate and close business deals.

Responsibilities

• New Business Acquisition & Market Expansion: Identify and pursue new business opportunities in the Canadian market, with a primary focus on Ontario.
• New Business Acquisition & Market Expansion: Generate leads through networking, referrals, cold outreach, Sales Development Reps, and industry events.
• New Business Acquisition & Market Expansion: Build and maintain a robust sales pipeline to meet and exceed revenue targets and provide detailed, accurate monthly forecasts.
• New Business Acquisition & Market Expansion: Conduct discovery meetings to understand client needs and align solutions. Engage Solutions Engineers as needed to provide technical expertise in the selling process.

• Relationship Building & Customer Engagement: Cultivate strong relationships with key decision-makers, business operators, and strategic partners by employing a consultative sales approach.
• Relationship Building & Customer Engagement: Act as a trusted advisor to clients, guiding them through the sales process.
• Relationship Building & Customer Engagement: Collaborate with internal teams to ensure a seamless customer experience from prospecting to onboarding.

• Sales Strategy & Collaboration: Meet or exceed monthly, quarterly, and annual unit and revenue goals.
• Sales Strategy & Collaboration: Share market insights and customer feedback with internal teams such as Solutions Engineers to refine offerings.
• Sales Strategy & Collaboration: Participate in team meetings, training sessions, and strategic planning initiatives.

Requirements

• Experience: Minimum of 5 years in business development or technology sales, preferably in the retail or POS industry. Proven track record of meeting or exceeding sales targets in a hunter role.

• Education: Bachelor’s degree in Business, Marketing, Technology, or a related field preferred; or equivalent experience.

• Technical & Industry Knowledge: Strong understanding of technical sales processes.
• Technical & Industry Knowledge: Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Technical & Industry Knowledge: Experience using CRM tools such as Salesforce, ConnectWise, NAV, etc. to manage pipeline and customer interactions is required.
• Technical & Industry Knowledge: Awareness of SMS software, POS systems and retail technology solutions and competitive products and industry trends is a strong asset.
• Technical & Industry Knowledge: Strong understanding of digital innovation trends and retail industry dynamics.

• Sales Acumen: Passion for sales; results-driven mindset; strong negotiation and communication skills; customer focus; problem-solving; teamwork; adaptability; and analytical capabilities to analyze sales data and market trends.

• Additional Qualifications: Valid driver’s license and willingness to travel as needed.
• Bilingualism (English and French) is desirable.