Business Development Manager

Swish-Maintenance; Barrie; On-site; CAD 65,000 - 80,000; Full time

Benefits offered by this job

Extended Health & Dental

RRSP contributions

EFAP

Rewards program

Employee discounts

Training and development

Job summary

Swish is seeking a Business Development Manager in Barrie, Ontario to grow the brand through strategic prospecting and sales planning. You will lead the full sales cycle, from researching industry trends to onboarding new customers and maintaining the CRM pipeline.

The role emphasizes relationship-building, achieving gross margin targets, and collaborating with marketing and vendors to drive profitable growth. Prior B2B sales success is essential.

Qualifications

• Minimum of 3 years of prior sales experience in a Business Development Manager role.
• Self-motivated with a high energy level and a drive to surpass goals.
• Business and financial acumen related to forecasting and account planning.
• Ability to articulate business drivers and value propositions to diverse stakeholders.

Responsibilities

• Understand and articulate Swish’s value proposition to customers and grow profitable sales.
• Establish and develop relationships with target customers to meet profitability goals.
• Research and identify new potential customers and create targeted sales plans.
• Prospect and qualify new leads and convert them into opportunities.
• Onboard new customers and provide ongoing support as needed.
• Maintain up-to-date CRM activity to track the sales pipeline.
• Achieve gross margin targets and sustain a healthy sales pipeline.
• Collaborate with vendor programs and internal marketing initiatives.

Skills

Sales experience

B2B sales

Negotiation

Presentation skills

Communication skills

Self-motivated

Education

Post-secondary education preferred or relevant experience

Tools

CRM software

MS Office

Job description

Join Swish as a Business Development Manager

About Swish:

Swish is a proudly Canadian, family-owned company that has been operating since 1956. From coast to coast, we help communities feel confident that the spaces where they work and live are clean, safe, and hygienic. We are Canada’s source for high-quality cleaning supplies and equipment, offering professional-grade, environmentally responsible solutions tailored to our customers’ needs. Our product and service categories include: Hand Hygiene, Surface Disinfecting, Kitchen, Laundry & Warewash, Floor Care & Matting, Cleaning Tools & Powered Equipment, Safety, PPE, and more. At Swish, our people are at the heart of everything we do.

About the Role:

The Business Development Manager is responsible for growing the Swish brand, by facilitating new business growth and onboarding new customers through the actions of prospecting and strategic sales planning. In this role, key areas of focus and responsibility involve the research of industry, market, and territory trends combined with continued development and execution of sales plan strategies. The Business Development Manager serves as the primary contact for the customer decision-makers and leads all functions of the sales process and experience for new and potential customers.

Key Responsibilities:

• Understand and articulate Swish’s Value Proposition to customers, providing solutions to grow profitable sales.




• Establish, maintain, and develop relationships with potential customers who have been identified as target clients to meet corporate objectives of maximum profitability and sales growth.




• Research, analyze, and identify new potential customers, and develop targeted sales plans to increase customer base in a variety of industries and territories.




• Prospect and qualify new business leads for potential new customers and convert them into increased business opportunities.




• Onboard new customers and provide any support required.




• Establish customer and market priorities to execute a strategic course of action to accomplish sales goals.




• Keep updated on industry market conditions and trends.




• Maintain up-to-date customer sales activity in our Customer Relationship Management (CRM) tool to track and review the new sales growth pipeline.




• Achieve overall gross margin profits sales targets and maintain a healthy sales pipeline for new business.




• Support vendor programs as well as internal marketing initiatives.




• Provide written programs and demos as necessary for the specific needs of customers.




• Participate in continued education to continually update product knowledge and selling skills in order to provide professional service for the customer base.




• Responsible for in-depth product knowledge of all Swish lines of business, including Kitchen, Laundry & Food Processing, Equipment, and Chemical, in order to provide the customer with effective solutions.




• Provide pricing to customers and negotiate on behalf of the organization within the defined sales and pricing guidelines.




• Ensure the timely and successful delivery of our solutions according to customer needs and objectives.




• Work closely with Customer Development Managers to transfer established customers, and provide support to customer accounts.




• Responsible for collaborating with internal departments to facilitate customer need fulfillment.




• Fully leverage all resources and technical support available.




• Any other duties as assigned.

What You Bring:

• Post-secondary education preferred or relevant experience




• Minimum of 3 years of prior sales experience in Business Development Manager role, proven success with B2B sales




• Self-motivated, possessing a high energy level and a desire to achieve goals beyond what is required.




• Business and financial acumen around sales forecasting, opportunity management and customer planning.




• Ability to clearly articulate business drivers, understand key financial and total cost of ownership concepts with all levels of the organization.




• Ability to utilize sales process to uncover customer objections/concerns, and determine appropriate solutions.




• Proven ability to grow sales and achieve gross margin sales targets.




• End use market experience with education, healthcare, facilities management, hospitality and government is an asset.




• Above average product knowledge.




• Demonstrated presentation and communication skills.




• Attention to detail.




• Strong negotiation and influencing skills.




• Strong computer skills required, and ability to work with emerging technologies and technical concepts.




• Valid Class G Driver’s License

Job Details & What We Offer

A people-first company

• Membership in the Swish family — we treat our employees with integrity and have since 1956

The role

• Location: Barrie, Ontario




• Salary Range: $65,000 to $80,000 annually + quarterly commission program




• Vacation: Starting at 3 weeks

Benefits from Day 1

• Company-paid Extended Health & Dental Care




• Company contributions to a Registered Retirement Savings Plan (RRSP)




• Employee & Family Assistance Program (EFAP)

Extras that matter

• Rewards & Recognition program that celebrates great work and meaningful contributions




• Access to hundreds of employee discounts across home, wellness, travel, fashion, and more




• Unlimited training and development with an industry-leading brand to help you grow your career

Role Information:

Existing vacancy