Business Data Analyst

CBI Health Group; Toronto; Remote; CAD 60,000 - 80,000; Full time

Job summary

CBI Health Group is seeking a Full-Time Business Data Analyst to support operational decision making through data analytics. The role involves improving processes and systems within Home Health initiatives, along with developing reports and training operational users on various systems. This remote position offers competitive compensation and a comprehensive benefits package.

Benefits

Continuous learning and skills development

Comprehensive benefits including health, dental, and vision

Flexible hours for work-life balance

Qualifications

• Minimum 3 years’ experience in organizational improvements and processes.
• Education or experience with reporting writing tools is asset.
• Comfortable interacting with senior stakeholders.

Responsibilities

• Develop and maintain reports in scheduling software.
• Support Operations with data use and reporting interpretation.
• Facilitate workshops to gather information for data-driven initiatives.

Skills

Communication

Organizational skills

Data analytics

Process improvement

Education

Undergraduate degree in Health, Business or Health Administration

Tools

Power BI

Crystal Reports

Excel Macros

Looker

Job description

Job Category : Administrative Professional

Requisition Number : BUSIN031688

Apply now

• Posted : May 20, 2025
• Full-Time
• Remote

Locations

Showing 1 location

100 Sheppard Ave East

Suite 200

Toronto, ON M2N 6N5, CAN

100 Sheppard Ave East

Suite 200

Toronto, ON M2N 6N5, CAN

Suite 900

Toronto, ON M8X2X2, CAN

Suite 900

Toronto, ON M8X2X2, CAN

Full-Time Business Data Analyst (Remote position)

The Business Data Analyst reporting to the Manager, Systems and Data Planning is responsible for supporting operational decision making and facilitating in the execution of key Home Health initiatives from a data analytics perspective. They will focus on supporting process improvement initiatives and reporting that affect business critical KPIs.

Through strong data analytics, and by building reports, editing, tracking, analyzing and managing data, they will also support leadership initiatives in the pursuit of effective operational excellence and continuous improvement.

They will support decision making by directly providing data, or will provide the necessary tools for Operations to manage data, and will work to monitor, improve, and instruct Operations on the use of these tools. They are responsible for maintaining the integrity and efficacy of processes and workflows, and to support the improvements in process, as directed by Operations.

KEY RESPONSIBILITIES / ACCOUNTABILITIES :

• Develop, maintain, and test reports in the scheduling softwares and / or other related systems to meet management and contractual reporting requirements and to assist operational users in their day to day data requirements.
• Support Operations with use of data, and interpretation of reporting in the database.
• Develop and conduct training programs and manuals to assist operational users in achieving optimal efficiency and consistent utilization of scheduling software systems, data retrieval systems, or other related applications.
• Investigate and resolve system related issues through collaborative methods and communication with operational users and the national team.
• Support Operations as a subject matter expert to provide context and information relating to business initiatives.
• Collaborate with other departments on initiatives regarding workflows, gap analysis, and data analytics.
• Facilitate workshops with Operations to gather information and support the planning of data-driven initiatives – identifying issues, gaps, root cause, cross-functional dependencies, and risk for resolution.
• Support Management to evaluate and review current operational business processes for continuous process improvement.
• Support Management to ensure current processes align and are consistent with regional requirements and national standards.

KNOWLEDGE, EDUCATION AND EXPERIENCE :

• Undergraduate degree in Health, Business or Health Administration
• Minimum 3 years’ experience in organizational improvements and processes
• Education or experience with reporting writing tools such as Crystal, Sequel Statements, or Looker reporting tool, building excel macros, and experience with Power BI is considered an asset.
• Demonstrated strong communication and organizational skills
• Experience with process improvement and database structure
• Be comfortable interacting with senior level stakeholders within partner organizations

What CBI Home Health offers you

• Continuous learning and skills development, including management opportunities
• Competitive compensation with comprehensive benefits and rewards package, including group health, dental and vision benefits, paid 100% by the employer
• Flexible hours, which allow work-life balance and focus on quality of life

Join us at CBI Home Health – Because Your Care Matters .

CBI Home Health is committed to providing a diverse, equitable, and inclusive workplace where everyone feels safe and accepted as their authentic selves. We actively seek qualified candidates who share our commitment to equity and inclusion and contribute to the diversification of ideas and perspectives that help us innovate and provide the best possible care to our clients.

We are committed to fostering a positive experience for all Indigenous applicants whether you’re First Nations (status or non-status), Inuit or Metis and welcome applications from all individuals regardless of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other characteristics that make each of us different.

In accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act and CBI Policies on Accommodation, a request for accommodation will be accepted as part of our hiring process. Please inform your recruiter if you have any accommodation requests.