Business Controls Consultant, Governance & Oversight

CIBC; Toronto; Hybrid; CAD 124,000 - 145,000; Full time

Job summary

CIBC is seeking a Business Controls Manager for the US Technology, Data and AI (TDAI) function. You will work in the first line of defense to strengthen the control environment and partner with Leadership, Regulatory, and Operational Risk teams to design, implement, and manage controls across multiple lines of business.

You will support regulatory changes, remediation efforts, and high-priority initiatives while coordinating across stakeholders to ensure effective risk management and compliance.

Qualifications

• Knowledge of risk management principles and internal control frameworks in regulated environments.
• Understanding of banking operations and regulatory considerations.
• Regulatory awareness of U.S. banking regulations, AML, operational risk, and privacy.
• Strong organizational and adaptable with solid project management skills.
• Clear verbal and written communication tailored to audiences across the organization.
• Analytical and technically capable with Excel Pivot, lookups, formulas, and trend analysis.

Responsibilities

• Design, implement, execute, and report business controls across US TDAI lines of business.
• Collaborate with TDAI leaders and second line of defense teams, control testing partners, SMEs, and architects.
• Provide risk and compliance guidance to develop, review, and maintain controls and address risk issues.
• Maintain risk and control inventories and support timely remediation to improve control effectiveness.
• Prioritize and oversee strategic, high-visibility initiatives by coordinating across stakeholders.
• Stay current on regulatory developments and assist with changes within US TDAI.

Skills

Risk management

Banking operations

Regulatory awareness

Project management

Communication skills

Excel analysis

Attention to detail

Tools

Excel

Job description

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What You’ll Be Doing

U.S. TDAI (Technology, Data and AI) brings together teams across Technology, Information Security, Deposit Operations, Loan Operations, Business Continuity Management, the Data Management Office, Corporate Real Estate, Corporate Security, and Governance and Oversight to help the bank operate effectively and support continued growth. As a Business Controls Manager, you’ll work within the first line of defense to help strengthen the control environment across these functions. You’ll partner closely with US TDAI leadership and second line of defense teams, including Operational Risk and Compliance, to design, implement, and manage business controls that align with the organization’s risk tolerance. In this role, you’ll support operational excellence by helping teams identify control gaps, address risk issues, and advance high-priority initiatives. You’ll also help ensure regulatory changes, remediation efforts, and control improvements are coordinated thoughtfully and executed effectively.

At CIBC we enable the work environment most optimal for you to thrive in your role. Details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview.

How You’ll Succeed

• Control Design and Execution - Support the design, implementation, execution, and reporting of business controls across US TDAI lines of business to help strengthen the overall control environment.

• Stakeholder Collaboration - Act as a central point of contact for business control management, partnering with TDAI leaders, second line of defense teams, control testing partners, technical subject matter experts, and architects.

• Risk Management - Provide risk and compliance guidance to support the development, review, and maintenance of business controls, and help manage day-to-day risk issues, remediation activities, and special projects.

• Control Inventory and Remediation - Maintain risk and control inventories, identify gaps or weaknesses, and support timely remediation to improve control effectiveness and reduce risk.

• Strategic Initiative Support - Help prioritize and oversee strategic, high-visibility, and mission-critical initiatives by coordinating across stakeholders and monitoring progress.

• Regulatory Change Management - Stay current on regulatory developments, assess potential impacts to the business, and support the implementation of changes within US TDAI

Who You Are

• You’re knowledgeable in risk and controls. You have a strong understanding of risk management principles and internal control frameworks used to identify, assess, and mitigate risk in a regulated environment.

• You understand banking operations. You bring knowledge of banking products, operational processes, and the regulatory considerations that influence how work gets done.

• You have regulatory awareness. You understand U.S. banking regulations and related requirements, including compliance, anti-money laundering, operational risk, and privacy.

• You’re highly organized and adaptable. You have strong project management skills and can manage multiple priorities, respond to change quickly, and adjust your focus based on business needs.

• You’re a strong communicator. You can communicate clearly and confidently, both verbally and in writing, and tailor your message for different audiences across the organization.

• You’re analytical and technically capable. You’re comfortable using Excel for ad hoc analysis, including pivot tables, lookup functions, complex formulas, and trend analysis to help identify root causes and support informed decisions.

• Values matter to you. You bring your real self to work and live our values of trust, teamwork, and accountability.

California residents — your privacy rights regarding your actual or prospective employment

At CIBC, we offer a competitive total rewards package. This role has an expected salary range of $90,000 USD - $105,000 USD for the market based on experience, qualifications, and location of the position. The successful candidate may be eligible to participate in the relevant business unit’s incentive compensation plan, which also may include a discretionary bonus component. CIBC offers a full range of benefits and programs to meet our employee’s needs; including Medical, Dental, Vision, Health Savings Account, Life Insurance, Disability, and Other Insurance Plans, Paid Time Off (including Sick Leave, Parental Leave, and Vacation), Holidays, and 401(k), in addition to other special perks reserved for our team members.

**The salary range posted is only for Chicago, US. For all other locations including Canada it may vary. There is no need for relocation for this position.”

**This position does not offer visa sponsorship.**

#LI-TA

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

• We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.

• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

• We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact [e-mail]

• You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

• We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

IL-Chicago, 70 W Madison St Fl 8

Employment Type

Regular

Weekly Hours

40

Skills

Business Controlling, Controls Testing, Employee Relations, Leadership, Performance Management (PM), Process Streamlining, Risk Management and Mitigation