Business Architect L1

Wipro Technologies; Ajax; On-site; CAD 140,000 - 200,000; Full time

Job summary

Wipro Technologies in Canada is seeking a Senior Business Architect to lead Duck Creek implementations within insurance domain processes. You will define scope, design architecture, and ensure alignment with business goals.

You will collaborate with executives, elicit requirements, oversee policy, billing, claims modules, and integrate with CRM and data warehouses. Requires strong communication, analytical thinking, and attention to detail.

Qualifications

• 8+ years of experience in insurance domain processes (e.g., P&C Insurance) with at least 5 years of experience in Duck Creek implementation.
• Hands-on experience in Duck Creek Policy, Billing, Claims, and/or Insights modules.
• Proven experience as a Business Architect or similar role within technology and business domains.
• Strong knowledge of Duck Creek Author, Rating, Forms, and other platform capabilities. Familiarity with integration technologies such as APIs, web services, and middleware solutions.
• Proficiency in data modelling, workflow design and business process analysis.
• Excellent communication, presentation, and stakeholder management skills.
• Analytical thinking and problem-solving abilities.
• Strong organizational skills with attention to detail.

Responsibilities

• Collaborate with business leaders to define the scope, goals, and deliverables of Duck Creek implementations.
• Develop and maintain an end-to-end understanding of business processes and their alignment with Duck Creek solutions.
• Design scalable and flexible Duck Creek architecture to meet both current and future business needs.
• Elicit and document business requirements through workshops, interviews, and process analysis.
• Translate business requirements into functional specifications for configuration and development teams.
• Work closely with stakeholders to validate requirements and prioritize deliverables.
• Guide and oversee the design, development and configuration of Duck Creek components, including Policy, Billing, Claims, and Insights.
• Define and enforce architectural standards, guidelines and best practices for Duck Creek implementations.
• Ensure proper integration with other enterprise systems such as CRM, data warehouses, and external APIs.
• Act as the primary point of contact between business teams and IT/technical teams.
• Provide technical advice and support to business users during the project lifecycle.
• Facilitate stakeholder meetings, project reviews and solution demonstrations.
• Collaborate with QA teams to define test strategies, ensuring that delivered solutions meet business expectations.
• Support user acceptance testing (UAT) and resolve any issues related to functionality or design.
• Develop and deliver training sessions to end-users and business teams on Duck Creek functionalities.
• Maintain detailed documentation of the architecture, configurations, and operational processes.

Skills

Duck Creek

Insurance domain

Requirements analysis

Stakeholder management

Analytics

Attention to detail

Tools

APIs

Web services

Middleware

Job description

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.

Job Description

Qualifications

• 8+years of experience in insurance domain processes (e.g., P&C Insurance) with at least 5 years of experience in Duck Creek implementation.
• Hands-on experience in Duck Creek Policy, Billing, Claims, and/or Insights modules.
• Proven experience as a Business Architect or similar role within technology and business domains.
• Strong knowledge of Duck Creek Author, Rating, Forms, and other platform capabilities. Familiarity with integration technologies such as APIs, web services, and middleware solutions.
• Proficiency in data modelling, workflow design and business process analysis.
• Excellent communication, presentation, and stakeholder management skills.
• Analytical thinking and problem-solving abilities.
• Strong organizational skills with attention to detail.

Strategic Planning and Solution Design

• Collaborate with business leaders to define the scope, goals, and deliverables of Duck Creek implementations.
• Develop and maintain an end-to-end understanding of business processes and their alignment with Duck Creek solutions.
• Design scalable and flexible Duck Creek architecture to meet both current and future business needs.

Requirements Analysis

• Elicit and document business requirements through workshops, interviews, and process analysis.
• Translate business requirements into functional specifications for configuration and development teams.
• Work closely with stakeholders to validate requirements and prioritize deliverables.

Implementation and Governance

• Guide and oversee the design, development and configuration of Duck Creek components, including Policy, Billing, Claims, and Insights.
• Define and enforce architectural standards, guidelines and best practices for Duck Creek implementations.
• Ensure proper integration with other enterprise systems such as CRM, data warehouses, and external APIs.

Stakeholder Collaboration

• Act as the primary point of contact between business teams and IT/technical teams.
• Provide technical advice and support to business users during the project lifecycle.
• Facilitate stakeholder meetings, project reviews and solution demonstrations.

Testing and Quality Assurance

• Collaborate with QA teams to define test strategies, ensuring that delivered solutions meet business expectations.
• Support user acceptance testing (UAT) and resolve any issues related to functionality or design.

Training and Documentation

• Develop and deliver training sessions to end-users and business teams on Duck Creek functionalities.
• Maintain detailed documentation of the architecture, configurations, and operational processes.

The expected compensation for this role ranges from $140,000.00 to$200,000.00.

Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.

Wipro is committed to creating an accessible, supportive, and inclusive workplace. Reasonable accommodation will be provided to all applicants including persons with disabilities, throughout the recruitment and selection process. Accommodations must be communicated in advance of the application, where possible, and will be reviewed on an individual basis. Wipro provides equal opportunities to all and values diversity.