Business Analyst, Program Management and Delivery

Socket.dev; Toronto; On-site; CAD 72,000 - 108,000; Full time

Job summary

OMERS is seeking a capable Program Management & Delivery professional to support Platform Engineering, AI and Analytics initiatives. You will translate business needs into clear requirements, collaborate with investment teams and IT to deliver data-driven capabilities for investment decision-making.

You will document processes, manage requirements, and support testing, with strong stakeholder engagement and a willingness to learn new domains and technologies.

Qualifications

• 2–4 years of experience analyzing business processes, gathering requirements, and documenting needs.
• Experience documenting business processes and translating requirements for technical teams.
• Product-minded with ability to map problems to outcomes, MVP scope, and success criteria.
• Experience supporting data, analytics, automation, or AI initiatives with clear objectives.
• Understanding of data lifecycle concepts and governance basics.
• Ability to document requirements using user stories, use cases, and diagrams.
• Strong analytical, communication, and stakeholder engagement skills.
• Experience in Agile, Waterfall, or hybrid delivery environments.

Responsibilities

• Document current business processes and identify efficiency improvements.
• Analyze systems, data, infrastructure, and integrations for features and enhancements.
• Gather and maintain business and functional requirements with various techniques.
• Support investigation of issues and contribute to data and analytics solutions.
• Participate in design reviews to ensure accurate requirement reflection.
• Assist in developing and executing business test plans including UAT testing.
• Collaborate with project teams to align priorities and delivery objectives.
• Engage with stakeholders across Finance, Risk, IT and investment groups.
• Support change management, communications, and project delivery activities.
• Contribute to project documentation, status reports, and traceability artifacts.

Skills

Analyze business processes

Requirements gathering

Document functional requirements

Agile/Waterfall/hybrid delivery

Cross-functional collaboration

Data, analytics, AI-enabled Initiaves

Data lifecycle concepts

Process flows and data flow diagrams

Stakeholder engagement

Questioning and analysis

Education

Bachelor’s degree in a scientific, engineering, business, technology-related field, or equivalent work experience

Job description

Choose a workplace that empowers your impact.

Join a global workplace where employees thrive. One that embraces diversity of thought, expertise and experience. A place where you can personalize your employee journey to be — and deliver — your best.

We are a purpose-driven, dynamic and sustainable pension plan. An industry leading global investor with teams in Toronto to London, New York, Singapore, Sydney and other major cities across North America and Europe. We embody the values of our 665,000 members, placing their best interests at the heart of everything we do.

Join us to accelerate your growth & development, prioritize wellness, build connections, and support the communities where we live and work.

Don’t just work anywhere — come build tomorrow together with us.

Know someone at OMERS or Oxford Properties? Great! If you're referred, have them submit your name through Workday first. Then, watch for a unique link in your email to apply.

Role Summary:

This Full Time role sits within the Program Management & Delivery team supporting Platform Engineering, AI and Advanced Analytics. In this role, you will help deliver the products and platforms that enable OMERS Investments to analyze investment opportunities, make investment decisions, and optimize portfolio outcomes.

You will partner with investment teams across Capital Markets, Infrastructure, Private Equity, Growth Equity, and Ventures, as well as Finance, Risk & Compliance, to translate business needs into clear requirements and support transformational initiatives across the enterprise. This position is important because it strengthens the data, analytics, and delivery capabilities that support investment decision-making.

You will be responsible for:

• Document existing business processes, identify opportunities to improve efficiency, and help technical teams understand requirements for process automation and enhancement.
• Analyze systems, functionality, data, infrastructure, and integrations to support new features, system enhancements, and platform improvements.
• Gather, document, and maintain business and functional requirements using techniques such as user stories, requirements documents, use case diagrams, and data flow diagrams.
• Support the investigation of business and system issues, evaluate options, and contribute to solution recommendations that improve data and analytics capabilities.
• Participate in design review sessions and help ensure requirements are clearly understood and accurately reflected in solution designs.
• Assist in the development and execution of business test plans, including support for performance, integration, regression, and user acceptance testing.
• Work closely with the Program Manager and project team to understand priorities, delivery objectives, and support successful project outcomes.
• Collaborate with Senior Business Analysts, Data Engineers, Power BI developers, Data Scientists, IT Infrastructure specialists, Security specialists, Enterprise Architects, Investment Professionals, and business stakeholders.
• Support change management activities, process improvement initiatives, stakeholder communications, and project delivery activities as required.
• Contribute to project documentation, status reporting, requirements traceability, and other project-related artifacts.

Required Skills & Experience

• 2-4 years of experience analyzing business processes, gathering requirements, and documenting business and system needs.
• Experience documenting business processes and translating business requirements into clear functional requirements for technical teams.
• Product-oriented mindset, with the ability to translate business problems into outcomes, user journeys, MVP scope, and measurable success criteria.
• Experience supporting data, analytics, automation, or AI-enabled initiatives by documenting business objectives, requirements decision points, risks, controls, and user adoption needs.
• Working understanding of data lifecycle concepts, including data quality, lineage, metadata, business glossaries, data ownership, and control requirements.
• Ability to ask effective questions, analyze business needs, and document requirements using techniques such as user stories, process flows, use case diagrams, and data flow diagrams.
• Strong analytical, problem-solving, communication, and stakeholder engagement skills.
• Experience working with cross-functional teams in Agile, Waterfall, or hybrid delivery environments.
• Ability to manage multiple work items and priorities in a fast-paced environment.
• Bachelor’s degree in a scientific, engineering, business, technology-related field, or equivalent work experience.
• Collaborative mindset with strong interpersonal skills and a willingness to learn new business domains and technologies.

Preferred Skills & Experience

• Financial services or investment industry experience.
• Exposure to financial or investment management systems.
• Experience supporting Private Markets, Capital Markets, or related investment teams.
• Exposure to data, analytics, Power BI, reporting, data science, or enterprise technology initiatives.
• Knowledge of business analysis frameworks and methodologies, including BABOK and Agile requirements practices.
• ECBA, CCBA, CBAP, or other business analysis certifications are considered an asset.

We believe that time together in the office is important for OMERS and Oxford, the strength of our employees, and the work we do for our pension members. In delivering on our pension promise, keeping us connected to our work and each other,our flexible hybrid work guideline requires teams to come in to the office 4 days per week.

This posting is for an existing vacancy.The expected salary range for this position is $72,000.00 - $108,000.00 per year.

You may also be eligible to receive an annual Incentive Award pursuant to our Short-term Incentive plan and our Long-Term Incentive plan (if applicable), and to participate in our group benefits and retirement plans – details on these elements of compensation are included within OMERS & Oxford offer letters.

As one of Canada’s largest defined benefit pension plans, our people-first culture is at its best when our workforce reflects the communities where we live and work — and the members we proudly serve.

From hire to retire, we are an equal opportunity employer committed to an inclusive, barrier-free recruitment and selection process that extends all the way through your employee experience. This sense of belonging and connection is cultivated up, down and across our global organization thanks to our vast network of Employee Resource Groups with executive leader sponsorship, our Purpose@Work committee and employee recognition programs.

Artificial intelligence (AI) tools are used to support certain stages of the OMERS recruitment process. While AI assists us in our process, human judgment and decision-making remain central to our candidate experience.