Business Analyst, Medical Education Technology

SFU group; Surrey; Hybrid; CAD 70,000 - 100,000; Full time

Benefits offered by this job

7% pay in lieu of benefits & 8% VAC

Extended health & dental plans

Professional development funds

Hybrid-work program

Job summary

SFU invites applications for a dynamic and innovative Business Analyst, Medical Education Technology, to join our Stephens Family School of Medicine in Surrey. The BA will bridge technical experts and faculty, learners, and staff, ensuring technology solutions meet educational needs and support project planning for successful implementation.

The ideal candidate will have strong analytical reasoning, documentation skills, and the ability to manage multiple projects with competing priorities.

Qualifications

• Comprehensive knowledge of functional analysis, quality assurance and change management best practices.
• Familiarity with educational technology platforms commonly used in medical education.
• Strong project management skills, with proven ability to successfully manage multiple tasks.
• Understanding of medical education workflows, instructional design and learner needs.
• Awareness of emerging trends in educational technology and data‑driven learning strategies.
• Creating test scenarios, stories, and scripts that reflect realistic operational conditions, align with requirements, and cover both positive and negative use cases.

Responsibilities

• Act as a bridge between technical experts and the School of Medicine's faculty, learners, and staff, ensuring technology solutions meet educational needs.
• Analyze business requirements, document processes, develop functional specs, and support project planning for successful tech implementation.
• Identify opportunities for enhancements, streamline workflows, and recommend improvements using data analytics to boost operational efficiency and educational outcomes.
• Communicate effectively with internal partners through verbal, written, and presentation skills.
• Lead testing activities to ensure thorough evaluation of new or updated medical education technology processes.

Skills

Functional analysis

Quality assurance

Change management

Educational technology platforms

Project management

Medical education workflows

Data-driven learning

Test scenarios

Education

Bachelor's Degree in Computer Science, Business Administration, Medical Informatics or related field

Tools

Enterprise-level applications

Job description

Who We Are

Simon Fraser University is a leading research university, advancing an inclusive and sustainable future. Our purpose – the essence of SFU – is to create and connect knowledge, learning and community for deeper understanding and meaningful impact. We are committed to fostering excellence, innovation, belonging and community in all that we do.

Help build B.C.’s new medical school from the ground up!

At the Stephens Family School of Medicine, we envision a medical education system where students and residents learn as part of a team in primary care and other community‑level settings, in patient‑centred environments, and with a curriculum that considers social, environmental and prevention contexts. As we establish the school in Surrey, B.C., our growing relationships with the local community, Fraser Health Authority, First Nations Health Authority, physicians and Indigenous partners will help us to meet the diverse health needs of the communities we serve and improve access to primary care throughout the province. We seek to advance reconciliation by embedding and equalizing Indigenous knowledge systems in our learning, research and practices while resting on a solid foundation of high‑quality, accredited education and world‑class research efforts that keep us oriented toward measurable, socially accountable outcomes.

We welcome applications from candidates whose experience and values align with our Mission and Vision.

About the Role

The School of Medicine invites applications for a dynamic and innovative technology solutions leader to join our team as the Business Analyst, Medical Education Technology.

The Business Analyst acts as a bridge between technical experts and the School of Medicine's faculty, learners, and staff, ensuring technology solutions meet educational needs. They analyze business requirements, document processes, develop functional specs, and support project planning for successful tech implementation. The BA identifies opportunities for enhancements, streamlines workflows, and recommends improvements using data analytics to boost operational efficiency and educational outcomes.

The ideal candidate is a person who brings strong analytical reasoning, problem‑solving, time management and organizational skills. They possess strong technical documentation skills to create detailed, accurate reports and documentation. Along with strong organizational skills to manage multiple projects, deadlines, and competing priorities. They are passionate about utilizing advanced communication skills (verbal, written and presentation) to effectively convey information to various internal partners. Additionally, this individual will have strong testing skills for full life cycle testing to ensure thorough evaluation of new or updated medical education technology processes.

If you are passionate about working with enterprise‑level applications in large, complex, and technically driven environments, we encourage you to apply.

Qualifications

Bachelor's Degree in Computer Science, Business Administration, Medical Informatics or a related field and three years of related experience in business analysis, working with enterprise‑level applications in large, complex, technically focused environments or an equivalent combination of education, training and experience.

• Comprehensive knowledge of functional analysis, quality assurance and change management best practices.
• Familiarity with educational technology platforms commonly used in medical education.
• Strong project management skills, with proven ability to successfully manage multiple tasks.
• Understanding of medical education workflows, instructional design and learner needs.
• Awareness of emerging trends in educational technology and data‑driven learning strategies.
• Creating test scenarios, stories, and scripts that reflect realistic operational conditions, align with requirements, and cover both positive and negative use cases.

What We Offer

At SFU, our goal is to ensure our people are valued and supported by promoting a healthy work‑life balance, professional growth and development, as well as a safe and respectful workplace. We offer temporary employees who belong in the Administrative & Professional Staff Association (APSA):

• An additional 7% pay in lieu of benefits & 8% vacation pay
• Employer paid extended health & dental plans
• Professional development funds (minimum contract period of 1 year)
• Hybrid‑work program for eligible positions

Prorated for part‑time employees

Additional Information

The assignment end date is 1 year from start date.

SFU is an equity employer and strongly encourages applications from all qualified individuals including women, Indigenous Peoples, visible minorities, people of all sexual orientations and gender identities, persons with disabilities, and others who may contribute to the further diversification of the university.

We are committed to ensuring that the application and interview process is accessible to all applicants. If you require any assistance or accommodations, please contact [e-mail].