Business Analyst III

Moneris; Toronto; Hybrid; CAD 71,000 - 100,000; Full time

Benefits offered by this job

Bonuses

Flexible benefits

Retirement plan

Growth opportunities

Wellness program

Hybrid work

Job summary

Moneris is seeking a Business Analyst III to collaborate with business teams, document gaps and requirements, and liaise with technology to align on solutions. You will document test scenarios and ensure traceability of requirements to applications.

You will base in our Toronto office with hybrid in-office and remote flexibility, reporting to the Manager, Business Analysis and Governance. The role offers growth and a comprehensive rewards program.

Qualifications

• Bachelor's degree required or equivalent work experience.
• Minimum 4 years of experience as a business analyst or similar role.
• Experience in project management, change management, process and customer journey design.
• Strong interpersonal, written, and verbal communication skills.
• Strong negotiation, influence, mediation and conflict management skills.
• Demonstrated ability to effectively work in teams across the organization with multiple stakeholders and to influence and align others.

Responsibilities

• Support large-scale projects with significant financial benefit and complexity; manage scope, schedules, priorities, and stakeholder relationships.
• Act as SME on assigned systems and guide business on options to solve complex problems.
• Collect, analyze and document business needs and impact assessments for system changes.
• Drive development of functional requirements and ensure change documentation is current and accessible.
• Facilitate end-to-end collaboration across product and platform teams to align business and tech.
• Identify defects and communicate changes to the development team.
• Enforce deadlines and manage risks/resources to meet project goals.
• Submit and track change requests and sizing/prioritization documents.

Skills

Project management

Change management

Process design

Customer journey design

Interpersonal communication

Negotiation

Stakeholder management

Team collaboration

Education

Bachelor's degree in related field

Job description

Your Moneris Career - The Opportunity

The Business Analyst III collaborates with business teams to identify and document gaps, impacts and opportunities to current and future state processes. Gathers and documents detailed business requirements and liaises with technology teams to align on proposed solutions. Documents test scenarios and perform traceability of requirements to application solutions.

The Business Analyst III collaborates with business teams to identify and document gaps, impacts and opportunities to current and future state processes. Gathers and documents detailed business requirements and liaises with technology teams to align on proposed solutions. Documents test scenarios and perform traceability of requirements to application solutions.

Location:

You will be based in our Toronto office, balancing in-office collaboration with remote flexibility.

Reporting Relationship

You will report to the Manager, Business Analysis and Governance.

Posting Type

New Headcount.

Salary Range

The expected base salary range for this role is $71,000 - $100,000.

Total compensation may also include variable or discretionary incentive components, including but not limited to bonuses and commissions. Individual job offers are determined by various factors, including experience, education, skills, certifications, and other business needs.

Your Moneris Career - What You'll Do

• Support large scale projects of significant financial benefit (revenue generation and / or expense reduction) and with significant complexity from both business objectives and technical perspectives; complete and update project documentation, manage project scope, adjust schedules as necessary, determine daily priorities, manage customer relationships etc.
• Act as the subject matter expert on assigned systems and provide guidance to to business community on options available to solve complex business problems in creative ways, and in support of approved corporate projects.
• Responsible for the collection, analysis and documentation of business needs and impact assessments to support system change.
• Drive business groups to develop and document functional requirements and ensure that all documentation for any system changes is current, accurate, and centrally stored.
• Facilitate end-to-end collaboration across product and platform owners to ensure solution design and delivery approach is understood and achieve agreement between business and technical teams.
• Work with business groups to identify defects that require resolution and communicate any needed changes to the development team.
• Assist in enforcement of project deadlines and schedules and ensure project goals are being met by managing issues and risks, and manage resources in accordance with project schedules.
• Submit and track all change requests and requirements and documents including those for sizing and prioritization.

Required Skills And Experience

Your Moneris Career - What you bring

• Bachelor's degree required in a related discipline, or equivalent work experience.
• Minimum 4 years of experience in a business analyst, project management, or relevant role.
• Experience in project management, change management, process and customer journey design.
• Strong interpersonal, written, and verbal communication skills.
• Strong negotiation, influence, mediation and conflict management skills.
• Demonstrated ability to effectively work in teams across the organization with multiple stakeholders and to influence and align others.

Experience that would set you apart

• Previous experience in the payment industry is considered an asset.
• CBAP or PMI-BA.

Your Moneris Career - What You Get

At Moneris, we believe in empowering you to succeed—personally and professionally. As part of our team, you'll have access to resources, opportunities, and an inclusive environment that supports your development and career.

• Comprehensive Total Rewards Program, including performance-based bonuses, flexible benefits starting from day one, and your choice of a health spending account (HSA) or personal spending account (PSA).
• Retirement planning support, with profit-sharing programs including company match and a defined contribution pension plan.
• Growth & development opportunities, including unlimited access to Coursera, mentorship programs, and an internal gig marketplace.
• Holistic wellness support, with an Employee & Family Assistance Program, 24/7 virtual healthcare, and workplace wellness initiatives.
• Flexibility that works for you, including hybrid work arrangements, a Work from Abroad program, and paid time off programs.
• Recognition and rewards, with company-wide recognition programs, exclusive banking perks from RBC & BMO, and access to great employee discounts.

Find out more about the work perks and benefits you get as a Moneris employee at Moneris.com/careers

Note: We welcome and encourage applications from Indigenous peoples, people of colour, people with disabilities, people of all genders, sexual orientation and intersectional identities.

AI Disclosure: We may use AI-enabled tools to screen, select, and assess applications. All AI outputs are reviewed and validated by our recruitment team.

We acknowledge that people from equity-deserving groups (including racialized individuals, women, gender diverse individuals, individuals with disabilities, neurodivergent individuals, members of 2SLGBTQIA+ communities and those born outside of Canada) are less likely to apply for jobs unless they feel they meet all the requirements posted. At Moneris, we believe candidates bring experience to their work in many ways. We encourage you to apply and share, in the application form, the transferrable experience you bring, and how this will support your success in this role.