BUSINESS ANALYST (HYBRID)

GreenShield; Toronto; Hybrid; CAD 60,000 - 80,000; Full time

Job summary

A health benefits provider in Toronto is seeking a Business Analyst to improve group health, dental, and life benefit processing. The role involves leading reporting and data initiatives while collaborating with IT and clients. Candidates should possess a degree in Business or a related field, experience in data analysis, and proficiency in relevant tools. Strong communication and organizational skills are essential. This full-time position offers a hybrid working model.

Qualifications

• Experience working with complex data relationships.
• Understanding of accounting concepts is an asset.
• Previous experience with account reconciliation.

Responsibilities

• Lead the creation and review of business and system processes.
• Serve as business contact for IT and clients.
• Develop complex reporting and reconcile data.

Skills

Data analysis

Problem resolution

Communication

Organization

Collaboration

Education

University Degree or College Diploma in Business Administration, Mathematics, or a related field

Tools

Access

Excel

Word

Business Objects

Job description

Overview

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Responsibilities

• Lead the creation and review of business and system processes to enable effective and efficient administration of group health & dental benefits and/or life & disability benefits.
• Business contact for IT and clients/partners for system-related issues.
• Liason between clients and internal departments for service and change management.
• Key business contact in the development and testing of system initiatives and changes including managing system problems.
• Development of complex reporting, analysis, and reconciliation of data including report design and creation.
• Project leader for systems and process reviews supporting enhancements, productivity improvements and efficiencies relating to administration.
• Development of business cases/use cases and requirements gathering for projects and system enhancements.
• Organizational resource, assisting management with projects and other departmental initiatives.

Qualifications

• University Degree or College Diploma in Business Administration, Mathematics, or a related field.
• Demonstrated experience in data analysis and problem resolution.
• Experience working with complex data relationships and structure.
• Proficiency in: Access and/or Excel, Word, Business Objects, and other Data Base Utilities & Query Tools.
• Understanding of accounting concepts and previous experience with account reconciliation and financial analysis is an asset.
• Excellent communication skills – both verbal and written.
• Very organized and able to balance workflow of multiple tasks and projects in a deadline driven environment.
• Effective in developing relationships and contributing to team performance in a highly collaborative environment.

Nice to have

• Further education related to industry designations considered an asset (e.g., GBA, CPA, ASA, PMP and Agile methodology experience).
• Bilingual English/French would be considered an asset.

Details

• Seniority level: Not Applicable
• Employment type: Full-time
• Job function: Analyst
• Industries: Non-profit Organizations

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