Business Analyst - GOAPRDJP000001026

S M Software Solutions Inc; Edmonton; Remote; CAD 90,000 - 120,000; Full time

Job summary

Government of Alberta is seeking a Senior Technical Business Analyst to support IT modernization for Alberta Public Safety and Emergency Services. You will gather requirements, design business and technical specifications, and bridge communications among ministries and vendors.

The role emphasizes stakeholder engagement, process re-engineering, and system design for complex projects, with remote work and occasional in-office collaboration as needed.

Qualifications

• Experience developing integrated system and technical design specifications on complex engagements.
• Experience facilitating and managing business process development and re-engineering workshops.
• Experience gathering requirements from diverse stakeholders across ministries or departments.
• Experience translating business requirements into detailed technical requirements in an enterprise IT environment.
• Experience working with correctional facility systems related to business processes.

Responsibilities

• Lead consultations and facilitate stakeholder meetings.
• Create business requirements, functional specifications, and technical requirements.
• Create new business and technical processes and complete business process reviews/re-engineering for existing processes.
• Facilitate business process improvement sessions.
• Assist in the development of new IT services.
• Schedule, organize, and lead project status meetings and other meetings as required.
• Provide support by bridging communication between vendors, client ministries, and corporate technical and business teams.
• Escalate unresolved issues/risks, options, and recommendations.
• Responsible for business architecture design, software system specifications design, and database modelling.
• Participate in iterative development using model-based processes.
• Perform project management, business and technical analysis, and systems design in delivering complex software solutions spanning n-tier development environments.
• Produce project artifacts with XML, UML, and/or other web services technologies.
• Prepare, update, and manage documents defining the business requirements, software requirements, functional design, and project plans and schedules reflecting achievable deliverables for the applications.
• Prepare regular project status reports indicating project deliverables, possible risks and issues, timelines, and anticipated effort.
• Ensure appropriate project communication occurs to all parties involved during all phases of the project.
• Identify required user training.
• Perform additional responsibilities as required by the Project Manager for a Business Analyst or Lead Technical Analyst role.

Skills

Integrated systems design

Business requirements gathering

Stakeholder facilitation

Technical requirements translation

Correctional systems domain

Workshops facilitation

Tools

XML

UML

Web services

Job description

• Work Location: 7000 - 113 ST, Edmonton, Alberta, Canada, T6H 5T6
• Estimated Start Date: October 1, 2026

Client: Government of Alberta

We are looking for an experienced Business Analyst to support the Government of Alberta’s Technology and Innovation initiatives. The successful candidate will provide senior-level business and technical analysis, requirements gathering, business process development and re-engineering, stakeholder engagement, and systems design for complex IT projects supporting Alberta Public Safety and Emergency Services (PSES) - Correctional Services Division (CSD).

Role Snapshot

• Job Title: GOAPRDJP000001026 - Business Analyst
• Client: Government of Alberta
• Work Location: 7000 - 113 ST, Edmonton, Alberta, Canada, T6H 5T6
• Work Model: Remote
• Estimated Start Date: October 1, 2026
• Estimated End Date: September 30, 2027
• Business Days: 252
• Estimated Hours per Day: 7.25
• Maximum Extension Term: 24 Months
• Onsite Requirement: Primarily remote; may be required to attend meetings or work sessions in office on reasonable notice from the Province, up to 15%

Must Have

• Experience in developing integrated system and technical design specifications on complex engagements.
• Experience facilitating and managing business process development and process re-engineering workshops and sessions.
• Experience gathering requirements from a diverse group of stakeholders across ministries or departments.
• Experience translating business requirements into detailed technical requirements in an enterprise IT environment.
• Experience working with correctional facility systems related to business processes and gathering requirements.

Nice to Have

• Experience adapting to new business environments, performing root-cause analysis, resolving issues, improving processes, delivering work independently, and collaborating effectively with cross-functional teams.
• Experience adapting to new business environments and working with business and technical teams, coordinating with vendors, managing stakeholder relationships, and facilitating collaboration to achieve project objectives.
• Experience eliciting, analyzing, and documenting business requirements for Artificial Intelligence, Generative AI, intelligent automation, and other data-driven solutions while collaborating with business, product, and technical teams.
• Experience in the development of project documents for a wide variety of initiatives and projects, including strategic, business improvement, and information technology projects.
• Experience leading stakeholder engagement activities, including workshops, requirements sessions, governance meetings, steering committees, and executive briefings involving senior management, project sponsors, vendors, and cross-functional teams.
• Experience working in or for the public sector.
• Experience working within an agile development environment.

Description

Scope

The Technology and Innovation ministry requires Information Technology (IT) professional resources to provide a Senior Technical Business Analyst for the project delivery of IMT ministry projects to modernize and enhance Government of Alberta service delivery within the Ministry of Technology and Innovation for the Alberta Public Safety and Emergency Services Ministry (PSES) - Correctional Services Division (CSD).

Initiatives to modernize and enhance GoA service delivery include multiple department applications, including the following:

Establish Effective Wi-Fi in Correctional Facilities - Phase 2 Implementation

Alberta’s provincial correctional centres continue to face technology and connectivity limitations that restrict access to modern digital services and can impede the delivery of key justice, health, and correctional initiatives.

The Correctional Services Division (CSD) Wi-Fi Implementation initiative is delivering secure end-to-end wireless infrastructure across all provincial correctional facilities, with implementation now substantially complete and only two of the ten facilities remaining.

Once fully deployed, the solution will support virtual court appearances, electronic disclosure, e-learning, telehealth, staff mobility, and other digital services, improving operational efficiency, enhancing service delivery, and enabling correctional facilities to support current and future government digital transformation priorities.

Video Visitation Service (VVS) - Implementation

Alberta Correctional Services has been implementing a province-wide Video Visitation Service (VVS) to provide inmates with secure, reliable virtual access to family, friends, legal counsel, and other approved professional visitors.

The initiative was originally established to ensure visitation services could be maintained during pandemic-related or similar disruptions while also modernizing the overall visitation experience across provincial correctional facilities.

With implementation completed at the Edmonton Remand Centre (ERC) and the project now in its final key phase, the focus is on realizing the original vision of a modern, standardized video visitation platform, including enhanced technology capabilities and system-to-system integration with the Offender Management System.

In addition to improving accessibility, operational efficiency, and service delivery, the initiative establishes the foundation for future province-wide expansion of video visitation capabilities, enabling Correctional Services to support evolving operational needs and deliver a consistent, scalable visitation experience across Alberta’s correctional network.

Duties

• Lead consultations and facilitate stakeholder meetings.
• Create business requirements, functional specifications, and technical requirements.
• Create new business and technical processes and complete business process reviews/re-engineering for existing processes.
• Facilitate business process improvement sessions.
• Assist in the development of new IT services.
• Schedule, organize, and lead project status meetings and other meetings as required.
• Provide support by bridging communication between vendors, client ministries, and corporate technical and business teams.
• Escalate unresolved issues/risks, options, and recommendations.
• Responsible for business architecture design, software system specifications design, and database modelling.
• Participate in iterative development using model-based processes.
• Perform project management, business and technical analysis, and systems design in delivering complex software solutions spanning n-tier development environments.
• Produce project artifacts with XML, UML, and/or other web services technologies.
• Prepare, update, and manage documents defining the business requirements, software requirements, functional design, and project plans and schedules reflecting achievable deliverables for the applications.
• Prepare regular project status reports indicating project deliverables, possible risks and issues, timelines, and anticipated effort.
• Ensure appropriate project communication occurs to all parties involved during all phases of the project.
• Identify required user training.
• Perform additional responsibilities as required by the Project Manager for a Business Analyst or Lead Technical Analyst role.

Work Arrangement

• This resource will primarily work remotely.
• The resource may be required to attend meetings or work sessions in office on reasonable notice from the Province, up to 15%.

Candidate Screening

We screen every resume received in response to the positions shared. Due to the volume of applications, we may not be able to respond to every applicant. Only shortlisted candidates with the required skills will be contacted.

Email is the best way to reach us.