Business Analyst

Teckhorizon; Edmonton; On-site; CAD 90,000 - 120,000; Full time

Job summary

The Alberta Government’s Technology and Innovation ministry seeks a Senior Technical Business Analyst to support the IMT ministry projects that modernize GoA service delivery and enhance the Correctional Services Division’s capabilities, including Wi‑Fi and video visitation initiatives.

You will lead consultations, develop business and technical requirements, and guide process improvement and system design across multi‑tier environments, coordinating with vendors and client ministries to deliver

Responsibilities

• Lead consultations and facilitate stakeholder meetings.
• Create business requirements, functional specifications and technical requirements.
• Create new business and technical processes and complete business process reviews/re-engineering for existing processes.
• Facilitate business process improvement sessions.
• Assist in the development of new IT services.
• Schedule, organize and lead project status meetings and other meetings as required.
• Provide support by bridging communication between vendors, client ministries, and corporate technical and business teams.
• Escalate unresolved issues/risks, options and recommendations.
• Responsible for business architecture design, software system specifications design, and database modelling.
• Participate iterative development using model‑based processes.
• Perform project management, business and technical analysis and systems design in delivering complex software solutions spanning n‑tier development environments.
• Produce project artifices with XML; UML and/or other web services technologies.
• Prepare, update and manage documents defining the business requirements, software requirements, functional design, and project plans and schedules reflecting achievable deliverables for the applications.
• Prepare regular project status reports indicating project deliverables, possible risk and issues, timelines and anticipated effort.
• Ensure appropriate project communication occurs to all parties involved during all phases of the project.
• Identify required user training.
• Additional responsibilities as required by the Project Manager for a Business An

Job description

Project Name:

Enter Project Name

1. Establish Effective Wi-fi in Correctional Facilities
2. Video Visitation Service (VVS)– Implementation

Scope:

Technology and Innovation ministry requires Information Technology (IT) professional resources to provide a Senior Technical Business Analyst for the project delivery of the IMT ministry projects to Modernize & Enhancements of GoA Service Delivery within the ministry of T&I for the Alberta Public Safety and Emergency Services Ministry (PSES) - Correctional Services Division (CSD)

Initiatives to Modernize & Enhancements of GoA Service Delivery include multiple Department applications including the following:

Establish Effective Wi‑Fi in Correctional Facilities- Phase 2 Implementation-

Alberta's provincial correctional centers continue to face technology and connectivity limitations that restrict access to modern digital services and can impede the delivery of key justice, health, and correctional initiatives. The Correctional Services Division (CSD) Wi‑Fi Implementation initiative is delivering secure end-to-end wireless infrastructure across all provincial correctional facilities, with implementation now substantially complete and only two of the ten facilities remaining. Once fully deployed, the solution will support virtual court appearances, electronic disclosure, e-learning, telehealth, staff mobility, and other digital services, improving operational efficiency, enhancing service delivery, and enabling correctional facilities to support current and future government digital transformation priorities.

Video Visitation Service (VVS)– Implementation

Alberta Correctional Services has been implementing a province-wide Video Visitation Service (VVS) to provide inmates with secure, reliable virtual access to family, friends, legal counsel, and other approved professional visitors. The initiative was originally established to ensure visitation services could be maintained during pandemic‑related or similar disruptions while also modernizing the overall visitation experience across provincial correctional facilities. With implementation completed at the Edmonton Remand Centre (ERC) and the project now in its final key phase, the focus is on realizing the original vision of a modern, standardized video visitation platform, including enhanced technology capabilities and system‑to‑system integration with the Offender Management System. In addition to improving accessibility, operational efficiency, and service delivery, the initiative establishes the foundation for future province‑wide expansion of video visitation capabilities, enabling Correctional Services to support evolving operational needs and deliver a consistent, scalable visitation experience across Alberta's correctional network.

Duties

• Lead consultations and facilitate stakeholder meetings.
• Create business requirements, functional specifications and technical requirements.
• Create new business and technical processes and complete business process reviews/re‑engineering for existing processes.
• Facilitate business process improvement sessions.
• Assist in the development of new IT services.
• Schedule, organize and lead project status meetings and other meetings as required.
• Provide support by bridging communication between vendors, client ministries, and corporate technical and business teams.
• Escalate unresolved issues/risks, options and recommendations.
• Responsible for business architecture design, software system specifications design, and database modelling.
• Participate iterative development using model‑based processes.
• Perform project management, business and technical analysis and systems design in delivering complex software solutions spanning n‑tier development environments.
• Produce project artifices with XML; UML and/or other web services technologies.
• Prepare, update and manage documents defining the business requirements, software requirements, functional design, and project plans and schedules reflecting achievable deliverables for the applications.
• Prepare regular project status reports indicating project deliverables, possible risk and issues, timelines and anticipated effort.
• Ensure appropriate project communication occurs to all parties involved during all phases of the project.
• Identify required user training.
• Additional responsibilities as required by the Project Manager for a Business An