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An established industry player is seeking a skilled Business Analyst to enhance ERP solutions using Microsoft Dynamics 365 Finance & Operations. This pivotal role involves collaborating with stakeholders to drive efficiency across financial and operational processes. You will be responsible for requirements gathering, functional documentation, and ensuring successful system implementations. Join a dynamic team that values innovation and offers exposure to exciting projects in the retail sector. If you are passionate about leveraging technology to improve business outcomes, this opportunity is perfect for you.
Business Analyst – ERP (Dynamics 365 Finance & Operations) page is loaded
Work Location
Remote - AlbertaWe are seeking a Business Analyst with strong ERP experience, specifically in Microsoft Dynamics 365 Finance and Operations (D365 F&O), to join our Business Technology team. This role is pivotal in driving efficiency and continuous improvement across financial and operational processes through the effective use of our ERP platform.
As a Business Analyst, you will collaborate closely with business stakeholders, project managers, and technical teams to ensure ERP solutions align with business objectives. You’ll play a hands-on role in requirements gathering, functional documentation, testing, and solution delivery, with a focus on maximizing the value and scalability of Dynamics 365 F&O.
Collaborate with business units to understand operational needs and translate them into ERP solutions using D365 F&O
Provide expert guidance on Dynamics 365 F&O capabilities, best practices, and system functionality to align with business processes
Lead the creation of high-level and detailed functional specifications, process maps, gap analysis, and future-state documentation
Own functional areas within D365 F&O, ensuring robust system configurations, efficient process workflows, and optimized integrations
Manage system enhancements, configuration changes, and reporting within Dynamics 365 F&O to meet evolving business demands
Conduct system and integration testing, develop test plans, and ensure successful end-user adoption through training and documentation
Maintain system documentation and support knowledge transfer to internal IT and support teams
Monitor, triage, and resolve production issues in collaboration with business and technical teams
Ensure all ERP-related activities comply with internal controls, including SOX compliance and change management procedures
Participate in special projects and initiatives as needed
College diploma or university degree in computing, finance, business administration, or a related field
Minimum 5 years of experience as a Business Analyst or Functional Lead, with at least 3 years working directly with Microsoft Dynamics 365 Finance & Operations
Finance process knowledge and hands-on experience within D365 F&O is required
Experience working with Azure DevOps for work item tracking and testing
Experience participating in at least one full-cycle D365 F&O implementation is a strong asset
Familiarity with SOX compliance and change control processes
Experience supporting medium-to-large scale ERP environments with multi-location organizations
Strong problem-solving, analytical, and customer service skills
Excellent written and verbal communication abilities
A Business Analysis certification (IIBA, CBAP, etc.) is considered a strong asset
Competitive compensation and benefits
Opportunity to work with one of Canada’s largest and most dynamic retail companies
Exposure to innovative projects and technologies in the cannabis and retail sectors
A collaborative and fast-paced work environment