Business Analyst - CPQ & E-Commerce Transformation

Zaelab; Canada; Remote; CAD 80,000 - 110,000; Full time

Benefits offered by this job

Unlimited vacation

Fully remote

Paid parental leave

Ongoing training

Low bureaucracy culture

Job summary

Zaelab is seeking a Senior Business Analyst to drive requirements for digital commerce and CPQ initiatives. You will translate business needs into detailed user stories, collaborate with product, architecture, and engineering teams, and support quoting workflows across platforms.

The role emphasizes strong BA fundamentals, stakeholder management, and agile delivery within a distributed team environment. Fully remote/work-from-anywhere arrangements are available.

Qualifications

• 4+ years as a Business Analyst or Digital Consultant in consulting or technology environments.
• Strong experience with e-commerce platforms and digital customer journeys.
• Experience working with quoting, CPQ, configuration, or pricing logic workflows.
• Ability to write detailed user stories and functional requirements.
• Experience working in Agile delivery environments.
• Strong communication and stakeholder management skills.
• Comfortable working across distributed/global teams.

Responsibilities

• Lead requirements gathering and discovery sessions with business stakeholders.
• Translate business needs into detailed user stories, acceptance criteria, and functional documentation.
• Support e-commerce and quoting-related workflows across digital platforms.
• Collaborate with cross‑functional teams including Product, Engineering, QA, and Delivery.
• Analyze and support the functional documentation of business processes, integrations, and system dependencies.
• Assist in backlog refinement, sprint planning, and Agile ceremonies if applicable.
• Identify risks, gaps, and process improvement opportunities throughout delivery.
• Act as a bridge between technical and non‑technical stakeholders.

Skills

BA fundamentals

CPQ experience

User story writing

Stakeholder management

Agile delivery

Requirements translation

Distributed/global teams

Tools

CPQ tools

Job description

Zaelab is seeking a Senior Business Analyst to drive requirements for digital commerce and CPQ initiatives. You will translate business needs into detailed user stories, collaborate with product, architecture, and engineering teams, and support quoting workflows across platforms.

The role emphasizes strong BA fundamentals, stakeholder management, and agile delivery within a distributed team environment. Fully remote/work-from-anywhere arrangements are available.