Business Analyst, Communications Specialist - IT Services

Humber College; Toronto; Hybrid; CAD 95,000 - 111,000; Full time

Job summary

Humber College is seeking a Business Analyst - Communication Specialist to enhance digital experiences and improve communication strategies. This role requires expertise in business analysis, strong analytical skills, and the ability to transform complex data into clear narratives. Join a diverse and inclusive team dedicated to shaping the future of our students.

Benefits

Opportunity for professional development

Supportive and diverse work environment

Work-life balance with hybrid work model

Qualifications

• Bachelor’s degree in a relevant field.
• 5-7 years of experience in business analysis or internal communications.
• Experience with senior leaders in corporate settings.

Responsibilities

• Gather and analyze business data for executive communication.
• Develop dashboards and reports to track key performance metrics.
• Collaborate with executives to craft data-driven communications.

Skills

Analytical skills

Problem-solving skills

Verbal communication

Written communication

Data visualization

Education

Bachelor’s degree in Business Administration, Communications, or Data Analytics

Tools

Excel

Power BI

Microsoft Office Suite

Job description

Job Description - Business Analyst, Communications Specialist - IT Services (31809)

Find Your Spot at Humber

At Humber, our career paths open up a world of infinite possibilities for you to explore. People are at the heart of the Humber experience. Here, every day we work shoulder to shoulder to deliver excellence, and in doing so, we redefine what it means to be a leader in polytechnic education. Humber employees are a diverse group of committed, caring and fun-loving people.

We take finding and growing the right talent very seriously. We strive to find and nurture extraordinary employees who bring their best each day.

If you are interested in working in higher education and are looking to contribute to the largest Polytechnic in Ontario, as we shape the future of our students and communities, here is your opportunity to join our team.

Position Title : Business Analyst- Communication Specialist , Digital Student Experience

Status : FT Admin Temporary, until December 2025

Faculty / Department : Information Technology Services

Campus / Location : North Campus; Hybrid model (a mix of home and in-office workdays)

Salary : $95,910.00; starting salaries are determined based on qualifications and years of related experience.

Reports To : Business Operations Lead

About Information Technology Services :

Humber Digital Innovation, Information Technology Services provides leadership for the continuous development of digital experiences delivered on a secure, flexible, and dependable IT environment built on a foundation of transparency, collaboration, client focus, and respect. Together we transform client ideas into results, leverage technology to enable student engagement and success, support students and employees in the journey of discovery, deliver integrated digital solutions to improve collaboration and communication across the Humber community, and improve business processes to enable better decision-making. Digital Innovation, Information Technology Services is always striving to enhance the digital experience for students, staff, and visitors.

About the Business Analyst- Communication Specialist Role :

Under the direction of the Enterprise Applications Business Operations Lead, the Business Analyst plays a crucial role in assisting the College in implementing enterprise technology solutions. The Communications Business Analyst serves as a critical bridge between senior leadership and the organization, ensuring data-driven insights shape executive messaging and strategies. This role combines expertise in business analysis, strategic thinking, and communication to craft impactful executive communications that resonate with diverse stakeholders. The ideal candidate will have a strong analytical mindset, exceptional writing skills, and the ability to translate complex business data into clear, compelling narratives.

Business Analysis for Executive Messaging

• Gather, analyze, and interpret business data to inform and enhance executive communications strategies
• Provide insights and recommendations on organizational trends, business performance, and employee engagement to shape leadership messaging
• Develop dashboards and reports to track key performance indicators (KPIs) relevant to leadership communication initiatives

Executive Communications Support

• Collaborate with senior executives to craft data-driven presentations and written communications that align with business goals
• Translate complex business concepts and performance metrics into concise, impactful messages

Strategic Communication Planning

• Work with cross-functional teams to identify key business priorities and align executive communications with organizational goals
• Assist in the development of long-term communication strategies, incorporating business insights to enhance message effectiveness
• Monitor industry trends and competitor activity to provide insights that strengthen leadership communication strategies

Measurement and Insights

• Analyze the effectiveness of executive communications by tracking audience engagement and feedback
• Use data to continuously improve communication strategies, ensuring alignment with organizational objectives and employee expectations

About You :

You are passionate about working at Ontario's largest Polytechnic; you thrive on improving productivity and quality that contribute to team success! If this sounds like you, keep reading :

Education

• Bachelor’s degree in Business Administration, Communications, Data Analytics, or a related field

Experience / Skills

• 5-7 years of experience in business analysis, internal communications, or a related role
• Experience working with senior leaders in a corporate or enterprise environment is preferred

Skills sought in a successful candidate include :

• Strong analytical and problem-solving skills, with the ability to interpret and visualize data for non-technical audiences
• Exceptional written and verbal communication skills
• Proficiency in data analysis tools such as Excel or Power BI
• Advanced knowledge of Microsoft Office Suite, particularly PowerPoint, for creating executive presentations
• Strong project management skills, with the ability to manage multiple priorities in a fast-paced environment
• Experience with data storytelling and visualization techniques
• Detail-oriented with a strong focus on accuracy and quality
• Ability to work collaboratively across teams and build strong relationships with stakeholders
• Highly adaptable and comfortable working under tight deadlines
• Strong business acumen and understanding of organizational priorities

If this sounds like you, we'd love to hear from you! At Humber Polytechnic we don't just accept difference we celebrate it! Experience comes in many forms, skills are transferable, and a progressive mindset goes a long way at Humber. If your experience is close to what we're looking for, consider applying and tell us why you are a great candidate for this job. Find your Spot at Humber!

What's in it for you?

• An opportunity to be a part of building Humber's future.
• Be part of a diverse, hard-working, and supportive team.
• Tools and technology that will allow you to succeed at your job.

We thank you for your interest in working with Humber Polytechnic. Only applicants selected for an interview will be contacted.

Equity, Diversity, and Inclusion

Humber Polytechnic is committed to a workforce that reflects the diversity of our students and our city. We actively seek Indigenous Peoples and individuals from equity-deserving groups with demonstrated skills and knowledge to deal with all aspects of equity, diversity and inclusion in a post-secondary environment.

Humber supports employment equity. Racialized workers, women, Indigenous workers, LGBTQ2S+ workers and workers with disabilities are encouraged to apply. For the purpose of statistical data collection, applicants are strongly encouraged to voluntarily self-identify. Humber’s diverse workplace also supports Francophone workers and young workers.

Accommodation

Humber Polytechnic is committed to accommodating applicants with disabilities throughout the hiring process, in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). Our Talent Acquisition team will work with applicants requesting accommodations at any stage of the hiring process. This document is available in alternate formats upon request.

Anti-Discrimination Statement

At Humber Polytechnic, all forms of discrimination and harassment are prohibited. All employees and applicants have the right to work in an environment that is free from discrimination and harassment. If you need assistance with concerns related to discrimination and harassment, please contact the Office of Human Rights and Harassment ([emailprotected] ).