Business Analyst - 12 month contract

The Home Depot; Toronto; On-site; CAD 70,000 - 100,000; Full time

Job summary

The Home Depot recherche un responsable des technologies web pour superviser les améliorations et la maintenance de HomeDepot.ca. Le candidat idéal travaillera en étroite collaboration avec divers départements pour optimiser les processus métier critiques et veiller à la disponibilité continue des systèmes. Cela implique la gestion des relations avec des tiers et l'adoption des technologies e-commerce, tout en assurant l'intégration efficace des données et des systèmes.

Qualifications

• Connaissance des technologies e-commerce et développement web.
• Expérience préférée avec les applications SAP.
• Capacité à gérer et prioriser plusieurs tâches sous pression.

Responsibilities

• Surveiller l'amélioration et la maintenance du site Web HomeDepot.ca.
• Gérer les relations avec les fournisseurs de services tiers.
• Participer à la gestion des contrats et des niveaux de service.

Skills

Adaptabilité

Gestion de temps

Communication

Détail

Travail d'équipe

Education

Baccalauréat dans un domaine connexe

Tools

SAP

Excel

MS Word

Job description

With a career at The Home Depot, you can be yourself and also be part of something bigger.

Responsible for the oversight of website enhancements and maintenance. One of the key contacts enterprise wide for HomeDepot.ca related development and integration. Works closely with customers, colleagues, and other stakeholders to identify and maximize opportunities to utilize Web-based technologies. Improves business processes and supports critical business strategies, provides information access, promotes the strategic use of HomeDepot.ca. Enables the internal eCommerce team to use selected new technologies, and identify users’ information requirements. Ensures organizational balance and system coherency between Web systems and other computing operations and activities. Understands how to tune internal and external Web technology into a business vehicle / competitive advantage.

Position Responsibilities :

• Is ingrained in both the day-to-day / strategic processes that are critical to HomeDepot.ca (HD.ca) – is a key contact and component to the overall team assisting daily in various cross-functional areas (merchandising, operations, user experience, and marketing).
• Manages 3rd party relationships related to website
• Assists in ensuring and maintaining 100% availability / operability of HomeDepot.ca
• Provides direction to internal / external team members at HomeDepot.ca
• Participates in negotiations of service contracts / service level agreements with external vendors
• Oversees the strategic web technology direction that aligns to the company’s business goals and overall strategies
• Ensures daily data / data feeds as it pertains to HomeDepot.ca – flows correctly and is utilized optimally in all HomeDepot.ca downstream systems.
• Executes and administers day to day project management, planning and implementation of ecommerce and web technologies
• Assists in implementing interactive tactics / new features that respond to trends and demands
• Documents, communicates, and administers key project management processes (e.g. scope, schedule, issue, risk, quality, communication and financial) to other areas as required
• Prepares / analyzes key metrics reports for the business
• Understands changes in industry / Competitive research and provide analysis
• Assists in developing budgets for application and system development as well as site maintenance
• Develops best-practices that support product data & SKU on-boarding goals.
• Knowledge and understanding of object oriented methodologies, SAAS, SAP and UML diagraming

Experience / Knowledge Required :

• Must meet minimum time in position requirements and Performance Management code of "V2" (Valued Associate - Well Positioned)
• Preferred candidate will have experience in two of the following : web technologies, agile and waterfall methodologies, or retail processes using SAP applications
• The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.
• Adaptable, embraces change and adjusts quickly to changing work demands; prioritizes tasks to be consistent with organizational vision and department objectives
• Ability to manage and prioritize multiple tasks, operate under pressure, and meet deadlines
• Solid skills with Excel, MS Word, and Web-based software
• Detail-oriented, organized, flexible, highly-motivated team player
• Strong Communication skills and networking
• SAP experience preferred
• Mobile experience (asset)
• Website integration and maintenance
• Proficient technical knowledge of ecommerce technologies and web development

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