Business Analyst

Exchange Technology Services; Winnipeg; On-site; CAD 65,000 - 90,000; Full time

Benefits offered by this job

Onsite gym

RRSP matching

Employee share plan

Professional development

Collaborative environment

Job summary

Exchange Technology Services in Winnipeg, MB is seeking a Business Analyst to join our PMO. You will analyze business processes, gather requirements, and collaborate with cross-functional teams to drive successful project implementation and optimization.

You will map current processes, identify bottlenecks, create BRDs and functional specs, and translate technical jargon into business terms. The role emphasizes data analysis, stakeholder communication, testing support, and change management to

Qualifications

• Post secondary education in Business Administration, Information Systems, Computer Science or related field.
• Minimum 2–5 years as a Business Analyst or experience in IT/project environments.
• Strong understanding of project management and requirements analysis.

Responsibilities

• Elicit, analyze, and document business requirements.
• Map current processes and design improved to-be workflows.
• Collaborate with IT to design technical solutions meeting business needs.
• Create BRDs, functional specifications, and use cases.
• Support testing with test plans and validation.
• Assist in change management and user training.
• Use data to support decision-making and measure impact.

Skills

Project management

Requirements analysis

Analytical skills

Data analysis

Excel

Power BI

Teamwork

Meeting deadlines

Communication

Education

Bachelor's degree in Business Administration / Information Systems / Computer Science

Tools

Excel

Power BI

Job description

About Us

Exchange Technology Services is a leading IT consulting company in Winnipeg and part of the Exchange Income Corporation's family of companies. We provide a wide range of services, including Managed IT, Project Management, Business Intelligence, Cyber Security, Digital Transformation, Training Services, Installation Services, and Telecommunications across Canada and the US.

About Us

Exchange Technology Services is a leading IT consulting company in Winnipeg and part of the Exchange Income Corporation's family of companies. We provide a wide range of services, including Managed IT, Project Management, Business Intelligence, Cyber Security, Digital Transformation, Training Services, Installation Services, and Telecommunications across Canada and the US.

If you are looking for a fast-paced career, serving enterprise customers and managing diverse IT projects, we invite you to join us.

Our work environment is dynamic, filled with learning opportunities, exciting and challenging projects, and a chance to make a positive impact on clients’ businesses. We value teamwork, fun, and achieving amazing results together.

Position Title

Business Analyst

Location

Winnipeg, MB

Department

PMO

Reports To

PMO Manager

Job Overview

Reporting to the PMO Manager, the Business Analyst is responsible for analyzing business processes, gathering requirements, and collaborating with cross-functional teams to ensure successful Project implementation and optimization.

Key Responsibilities

• Requirements Gathering:
• Work with stakeholders to elicit, analyze, and document business requirements.
• Conduct interviews, workshops, and surveys to understand user needs.
• Process Analysis:
• Map and analyze current business processes (as-is) work with functional and technical team to design improved processes (to-be).
• Identify inefficiencies, redundancies, or bottlenecks.
• Solutions Design:
• Collaborate with IT teams to design technical solutions that meet business needs.
• Documentation:
• Create clear and detailed documentation such as business requirement documents (BRDs), functional specifications, and use cases.
• Stakeholder Communications:
• Act as a liaison between business stakeholders and technical teams and project teams.
• Translate technical jargon into business-friendly language and vice versa.
• Testing and Validation:
• Assist in developing test plans and test cases.
• Validate that the final solution meets the business requirements.
• Change Management and Training:
• Support the implementation of new systems or processes.
• Help train users and ensure smooth adoption of changes.
• Data Analysis and Reporting:
• Use data to support decision-making and measure the impact of implemented solutions.
• Additional responsibilities as assigned.

Qualifications

Education & Experience

• Post Secondary Education in Business Administration, Information Systems, Computer Science engineering or equivalent experience in a related field.
• Minimum 2 to 5 years as a Business Analyst or experience working in IT/Project environments.

Knowledge, Skills & Abilities

• Strong understanding of project management and requirements analysis.
• Excellent analytical and problem-solving skills.
• Proficiency in data analysis and reporting tools such as Excel or Power Bi
• Ability to work independently and as part of a team
• Strong ability to prioritize tasks and meet deadlines
• Strong attention to detail and accuracy
• Professional verbal and written communication skills
• Experience in a fast-paced environment with multitasking responsibilities

Working Conditions

• Must be able to obtain and maintain a clear criminal record check
• Physically able to perform all listed job duties
• Work performed primarily in an office environment
• Manually dexterity required to use desktop computer and telephone

Methods and procedures described or implied in the job profile may be altered to accommodate employees.

What We Offer

• Competitive salary and benefits package
• Registered Retirement Savings Plan with Company Matching
• Employee Share Purchase Plan
• Onsite Gym
• Subsidized Phone Plan
• Opportunities for professional development and career growth
• Collaborative and innovative work environment

Please note, Exchange Technology Services is an equal opportunity employer. We are committed to building a diverse and inclusive workplace and encourage applications from all qualified individuals. Accommodations are available upon request throughout the recruitment process. Please reach out to [e-mail] if you have any questions.

Exchange Technology Services uses Artificial Intelligence (AI) to generate candidate summaries based on information provided in the candidate's application and resume. These summaries are intended to support, but not replace, human review during the recruitment process. We do not use AI to make any final hiring or interview decisions.