Business Analyst

British Columbia College of Nurses and Midwives; Vancouver; Hybrid; CAD 83,000 - 89,000; Full time

Job summary

A leading health profession regulator in Vancouver seeks a Business Analyst I for a temporary full-time role. The position involves collaborating with project teams to analyze business needs, design optimized processes, and ensure effective testing. The successful candidate will contribute to a diverse team focused on public protection and will enjoy a hybrid work environment with competitive benefits.

Benefits

100% employer-paid health and dental benefits

Employee assistance program

Fitness allowance

Qualifications

• Minimum 3 years experience with Microsoft Dynamics 365.
• Understanding of Agile and Scrum methodologies.

Responsibilities

• Collaborate with project teams to define solution scope and create test plans.
• Prepare detailed business requirements documents and functional specifications.
• Coordinate user acceptance testing to ensure successful feature deployment.

Skills

Analytical Thinking

Problem Solving

Communication

Education

Bachelor’s Degree in Information Systems

Tools

Microsoft Dynamics 365

Microsoft Dataverse

Microsoft Excel

Microsoft Word

Microsoft PowerPoint

Visio

Job description

Status: Temporary, Full-Time (13 months)
Work Location: Hybrid, Vancouver B.C (a minimum of 2 days in office)

Who we are

The British Columbia College of Nurses & Midwives (“BCCNM”) is the college empowered under the Health Professions Act to regulate the practice of all licensed practical nurses, nurse practitioners, registered midwives, registered nurses, andregistered psychiatric nurses in British Columbia. Regulation helps to protect the public by ensuring that professional care or service received by the public is competent, ethical, and meets the standards that society views as acceptable.

As western Canada’s largest health profession regulator, we believe a diverse and inclusive team enriches our efforts to protect the public. We welcome applications from all who reflect of the communities we serve, and especially encourage Indigenous Peoples and members of equity-seeking groups to apply. We believe diverse perspectives and experiences bring both innovation and better outcomes to the work we do and the decisions we make.

BCCNM’s commitment to Indigenous Specific Anti-Racism

As the largest health regulator in Western Canada, BCCNM has the opportunity to influence the health professionals we regulate, as well as the broader health-care system, to break the cycle of racism, and improve health outcomes for Indigenous Peoples. BCCNM has pledged to become culturally safe and anti-racist, and to support the health professionals we regulate to do the same.

What we offer you

We promise to provide you with rewarding work that challenges you. You will be part of a passionate team contributing to our important mandate of protecting the public. As a member of the team, you can expect to be working in a collaborative, team-based environment, and treated in a respectful and professional manner.

The expected starting base salary for this position is $83,528 - $88,336 annually, depending on a variety of factors including qualifications and experience.

The college takes a total reward approach to compensation. In addition to base salary, the college offers a generous vacation and extended benefits package. As an employee, you receive 100% employer-paid health and dental benefits. And we contribute to B.C.'s Municipal Pension Plan to help you secure your retirement income. To support you in work and life, we provide an employee assistance program and fitness allowance perk. Working with us allows you to enjoy flexible hybrid work. This position is located in Vancouver, but you’ll be able to work remotely up to 3 days a week. Our office is closed for the 11 statutory holidays in B.C. as well as Easter Monday and Boxing Day.

What you’ll be doing

Reporting to the Manager, Business Analyst, under the project direction (project assignment and prioritization) of a Project Manager (PM), the Business Analyst I works with subject matter experts (SMEs) to understand the business context and to evaluate business needs and requirements. In using data and information collected from the requirements gathering process, the BA I will design optimized business processes, follow standards to create the documentation of technical and non-technical requirements and propose, recommendations and solutions for those processes.

Specific to the project, the BA I will focus on collaborating with project teams to define solution scope, create and execute comprehensive test plans, track defects, and ensure traceability. They will lead regression and end-to-end testing efforts, including test automation, to support seamless software releases.

Key Accountabilities

• Collaborate with the project team to discuss the solution scope and identify test scenarios and create comprehensive test plans. Identify and track defects and ensured bi-directional traceability between requirements, test cases and bugs. Monitor and analyze test results and identified root causes of bugs.
• Plan and conduct regression testing and collaborate with the project team to ensure seamless releases. Collaborate with the project team to plan and develop end-to-end testing automation.
• Under the direction of a Project Manager, researches and analyzes business drivers and supports the business to question, detect and document specific business needs.
• In consultation with Project Managers and senior BAs to pre-define the scope, chooses the right techniques, conducts work sessions and appropriate activities (e.g., elicitation) for business analysis information gathering and confirms the results obtained with all applicable stakeholders.
• Prepares accurate and detailed business requirements documents (BRDs), mock-ups for prototype, and functional specification documents, e.g., business process flowcharts, as per team and organizational standards and collected business analysis information; presents documented requests to the business process owners or SMEs for signoff and to project team for solutions that meet organizational standards, whilst being supported by the team lead.
• Working with a Project Manager, facilitates the ongoing collaboration with the stakeholders throughout the project life cycle; ensures all stakeholders (business process owners, SMEs, project team and other impacted stakeholders) are informed of all planned system changes and progress of issue resolutions.
• In consultation with SMEs, creates and manages product backlog items, leads backlog item grooming sessions, and identifies the backlog priority; breaks down product items into user stories; for technology enabled processes, works closely with System Analysts (SA) to ensure the requirements are complete, unambiguous and consistent with other related system requirements.
• Sets up solution acceptance criteria; validates outputs and reviews the impact of implemented resolutions over time by gathering and analyzing user feedback to ensure all requirements and designs align with business requirements and support the delivery of the needed value.
• In consultation with a Project Manager, coordinates and facilitates user acceptance testing (UAT) to ensure requested features are successfully deployed without impact to existing functionality; in conjunction with the Project Manager, obtains business sign off on completed UAT.
• With a continuous improvement mindset, identifies opportunities and recommends enhancements to existing business procedures, including identifying process deficiencies, user operational inefficiencies and ways of improving business efficiency.

Qualifications

• Bachelor’s Degree in Information Systems, Computer Science, Business Administration, or related discipline, plus a minimum of 3 years recent related experience with Microsoft Dynamics 365 – Power Platform, Microsoft Dataverse and CRM is an asset; or the equivalent combination of experience and education.
• Demonstrated understanding of the Systems Development Life Cycle and Agile, Scrum project management methodology, BA modelling and requirements gathering tools and process mapping.
• Demonstrated experience in visual thinking and ability of finding suitable BA tools to represent complex information in an understandable textual and/or visual model to engage audience and connect them quickly to critical information for further inputs
• Demonstrated understanding of business process streamlining and re-engineering. Ability to analyze system/operational problems and recommend innovative solutions
• Demonstrated problem solving skills, analytical thinking, and attention to detail
• Excellent oral, written and interpersonal communication skills. Ability to communicate complex ideas in simple terminologies and convey the intended outcome
• Ability to establish and maintain strong relationships with stakeholders with varied systems knowledge
• Demonstrated continuous improvement mindset, good understanding of change management concepts and ability to recognize potential limitations and opportunities and risks
• Demonstrated customer service skills and ability to understand and manage the customer expectations
• Demonstrated proficiency in using MS Word, Excel, PPT, Visio and basic data analysis tools and methodology
• Ability to work effectively independently and as a collaborative member of a team
• Ability to organize and manage concurrent projects and activities, keeping team members and stakeholders informed of progress and significant issues
• Demonstrated initiative and self-direction abilities with good time management skills
• Knowledge and experience with modern quality assurance concepts and practice is an asset.
• ECBA+, CCBA or candidates for IIBA CBAP certification is an asset
• CSM, CSPO, Agile Business Analyst certification is an asset.
• Knowledge of Canadian colonial impacts on Indigenous people in social and health contexts, including social, economic, political, and historical realities impacting Indigenous communities and knowledge of Indigenous-specific anti-racism and accompanying reports (e.g. The Truth & Reconciliation Commission’s 94 Calls to Action (2015), the In Plain Sight Report (2020), and Reclaiming Power and Place’s Calls for Justice (2019)) is an asset.
• Demonstrated understanding of equity, diversity, inclusion, and cultural humility as they apply to health care is an asset.

How to apply

If you are interested in this position, please apply online by May 28, 2025. Please know we may ask for work samples as part of the screening process. This opportunity will remain posted until filled. To see a full list of our current opportunities or to learn more about working at the BC College of Nurses & Midwives, p lease visit our website at Careers at BCCNM .

Collection Notice

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The BC College of Nurses and Midwives (BCCNM) collects your personal information for the purposes of creating your online account as well as for recruiting, evaluating, and selecting employees. The legal authority for collecting this information is under section 26 British Columbia’s Freedom of Information and Protection of Privacy Act. If you have any questions, please contact [e-mail] .

Please note: BCCNM no longer requires staff, contractors, board and committee members, and volunteers to provide an attestation of vaccination related to the Covid-19 pandemic.

In the event of a Public Health Order being issued, the College is committed to full compliance with all directives and guidelines set forth by the Provincial Health Officer (PHO) to ensure the safety and well-being of our employees and the community partners we work with, consistent with the duty of the College to serve and protect the public.