Business Analyst

Konrad; Toronto; Hybrid; CAD 70,000 - 80,000; Full time

Benefits offered by this job

Comprehensive Health & Wellness Benefi

Retirement Planning

Parental Leave Program

Flexible Working Hours

Work from Home Flexibility

Service Recognition Programs

Socials, Outings & Retreats

Culture of Learning & Development

Job summary

Konrad is seeking an Associate, Digital to join our Digital team. You will support client engagements by gathering requirements, mapping processes, and documenting business needs to drive digital product decisions.

In this early-to-mid career role, you will work with senior analysts, engineers, product managers, designers, and stakeholders to identify improvements, facilitate workshops, and contribute to UX, digital transformation, and design thinking initiatives while growing your consulting

Qualifications

• 1+ years of experience in a business analyst, systems analyst, or strategy-focused role
• Experience with requirements gathering methodologies (e.g., Agile, Scrum, or similar)
• Experience with project management and collaboration tools (e.g., Jira, Confluence, Asana)
• Foundational understanding of digital product lifecycles and business analysis best practices
• Experience facilitating workshops and managing stakeholder expectations
• Strong analytical and problem-solving skills with attention to detail
• Clear written and verbal communication skills
• Ability to work collaboratively in cross-functional and consulting-style environments
• Interest in learning about industry-specific trends, data governance, and strategic planning

Responsibilities

• Support client and internal teams in understanding complex business problems and translating them into clear functional requirements
• Analyze business processes to identify inefficiencies, bottlenecks, and opportunities for improvement under the guidance of senior team members
• Facilitate stakeholder workshops and interviews to gather and document business needs
• Assist in creating documentation, including user stories, process flows, and business requirements documents
• Collaborate with product managers and engineers to ensure technical solutions align with business goals
• Communicate findings clearly through reports, presentations, and process maps
• Proactively identify opportunities to improve project workflows and requirement gathering methodologies

Skills

Analytical thinking

Communication

Team collaboration

Requirements gathering

Tools

Jira

Confluence

Asana

Job description

Who We Are

Konrad is a next-generation digital consultancy. We are dedicated to solving complex business problems for our global clients with creative and forward-thinking solutions. Our employees enjoy a culture built on innovation and a commitment to creating best-in-class digital products in use by hundreds of millions of consumers around the world. We hire exceptionally smart, analytical, and hard-working people who are lifelong learners.

About The Role

This role is part of our Digital team, where your internal title will be Associate, Digital; working primarily in a business analysis capacity across client engagements. As a Business Analyst, you are an early-to-mid career professional with a strong foundation in process improvement and a desire to grow both your technical and consulting skill set. Leveraging your analytical background, you will support the delivery of digital products for our clients through requirements gathering and process optimization solutions that help organizations better understand their business needs and make informed strategic decisions. In addition to your core analysis work, you will gain exposure to broader areas of digital consulting, including digital product development, digital transformation, and user experience (UX/CX). You are interested in understanding how business requirements support product decisions, customer experiences, and overall business strategy. You will work closely with senior analysts, engineers, product managers, designers, and business stakeholders across a variety of client engagements. With guidance and mentorship, you will contribute to analysis initiatives including process mapping, requirements documentation, stakeholder interviews, and gap analysis, while also building broader consulting skills across areas such as project management, user experience, and design thinking. You are curious, detail-oriented, and motivated to continuously improve your analytical and consulting capabilities.

What You’ll Do

• Support client and internal teams in understanding complex business problems and translating them into clear functional requirements
• Analyze business processes to identify inefficiencies, bottlenecks, and opportunities for improvement under the guidance of senior team members
• Facilitate stakeholder workshops and interviews to gather and document business needs
• Assist in creating documentation, including user stories, process flows, and business requirements documents
• Collaborate with product managers and engineers to ensure technical solutions align with business goals
• Communicate findings clearly through reports, presentations, and process maps
• Proactively identify opportunities to improve project workflows and requirement gathering methodologies

Qualifications

• 1+ years of experience in a business analyst, systems analyst, or strategy-focused role
• Experience with requirements gathering methodologies (e.g., Agile, Scrum, or similar)
• Experience with project management and collaboration tools (e.g., Jira, Confluence, Asana)
• Foundational understanding of digital product lifecycles and business analysis best practices
• Experience facilitating workshops and managing stakeholder expectations
• Strong analytical and problem-solving skills with attention to detail
• Clear written and verbal communication skills
• Ability to work collaboratively in cross-functional and consulting-style environments
• Interest in learning about industry-specific trends, data governance, and strategic planning

Perks and Benefits

• Comprehensive Health & Wellness Benefits Package
• Retirement Planning
• Parental Leave Program
• Flexible Working Hours
• Work from Home Flexibility
• Service Recognition Programs
• Socials, Outings & Retreats
• Culture of Learning & Development

Konrad is committed to maintaining a diverse work environment and is proud to be an equal opportunity employer. All qualified applicants, regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status will receive consideration for employment. If you have any accessibility requirements or concerns regarding the hiring process or employment with us, please notify us so we can provide suitable accommodation.

The estimated compensation for this position is $70,000 - $80,000. This is an estimate and a compensation offer will vary based on applicant’s education, experience, skills, abilities and alignment with market data.

While we sincerely appreciate all applications, only those candidates selected for an interview will be contacted.