Business Analyst

TekStaff IT Solutions; Toronto; Hybrid; CAD 85,000 - 120,000; Full time

Benefits offered by this job

Hybrid work model

Contract role

Job summary

TekStaff's Client is seeking a Business Analyst - Non-IT for a 12-month contract in Toronto, with hybrid work. The role emphasizes defining requirements, improving processes, and delivering business solutions across projects in financial services or regulated environments.

You will work with stakeholders to craft BRDs, ensure traceability, and support testing and user training throughout the project lifecycle.

Qualifications

• 10+ years of Business Analysis experience on complex projects
• Experience with Waterfall and Agile project delivery
• Proficiency with MS PowerPoint, Excel, Word, Visio and JIRA/Confluence
• Process improvement with workflow analysis and design understanding

Responsibilities

• Independently resolve complex problems using industry best practices, technology, and regulatory knowledge.
• Conduct research and clearly define requirements/stories and business processes.
• Contribute to multiple projects to implement business solutions from a BA perspective.
• Develop requirement plans, monitor progress, and secure stakeholder consensus.
• Ensure all requirements (Functional/Non-Functional) are clear to Business/Tech/QA.
• Use BA tools (BP maps, context diagrams, use cases, matrices) to convey complex info.
• Perform traceability between business and technical requirements.
• Provide input/review test strategies and support testing and user training.

Skills

Business Analysis

Regulatory

Financial services

Risk management

Education

Post-Secondary

Business Analysis Certifications

Tools

MS PowerPoint

MS Excel

MS Word

MS Visio

JIRA/Confluence

Job description

TekStaff's Client has a current vacancy for a Business Analyst - Non-IT

Duration : This is a 12 month contract located in Toronto, ON/ Hybrid

Job Description

Typical Day in Role:

• Independently resolve complex problems using industry best practices, technology, and regulatory knowledge.
• Conduct research and accurately and clearly define requirements/stories, and business processes.
• Contribute, from a Business Analysis perspective to multiple small projects and/or large projects to implement business solutions.
• Develop requirement plans, monitoring progress against planned objectives, and securing consensus and co-operation from stakeholders and senior management.
• Ensure all requirements are considered (e.g. Functional, Non-Functional) and clear to all stakeholders (Business / Technology / QA).
• Use business analysis tools (e.g. business process maps, context diagram, use case, matrix) to convey complex information in complement to textual requirements.
• Perform Traceability between business and technical requirements.
• Confirm requirements, keep the project portal up to date, generate/maintain the action items log and follow up with the stakeholders, as required.
• Provide input and review test strategies and test cases, support testing as required, documenting user procedures and workflows, support user training, transitioning to steady state and provide post-implementation support.

Candidate Requirements/Must Have Skills:

1. 1) 10+ years of Business Analysis experience working on complex projects, preferably in financial services, risk management, or regulatory environments
2. 2) Experience operating under multiple project delivery frameworks (Waterfall, Agile)
3. 3) Proficiency in MS PowerPoint, MS Excel, MS Word, and MS Visio and experience with JIRA/Confluence.
4. 4) Process improvement experience with an understanding of workflow analysis and design.

Nice-To-Have Skills:

1. 1) Experience with Third Party Risk Management (TPRM)
2. 2) Experience as a Lead BA to help mentor/support other BAs on team (FYI they will not be managing them in this role)
3. 3) Risk Management, Regulatory, Compliance, or broader Financial Institution experience, with exposure to enterprise-wide transformation initiatives.

Soft Skills Required:

• - Ability to work independently to gather and document all business requirements
• - A high level of interpersonal and verbal communication skills necessary to relate to other people at their systems knowledge level
• - Ability to analyze complex situations and problems and do the necessary research using multiple sources of information to arrive at innovative solutions
• - Excellent relationship and stakeholder management skills
• - Organizational and time management skills
• - Strong writing skills (necessary for creation of BRD)
• - High level of discretion with confidential matters

Education:

Post-Secondary preferred – or equivalent working experience

Business Analysis Certifications are an asset

TekStaff may use artificial intelligence (AI) tools as part of the applicant screening process. However, applications will also be reviewed by a member of our Recruitment team to ensure a fair and thorough assessment.