Business Analyst

ROSS; Toronto; On-site; CAD 70,000 - 90,000; Full time

Job summary

A healthcare informatics company in Toronto is seeking a Business Analyst for the Smart Chart Project. This role involves workflow analysis, process redesign, and effective communication across teams. Successful candidates will have a relevant degree, strong analytical skills, and the ability to work in a fast-paced environment. The position requires collaboration with healthcare professionals and the implementation of new business processes.

Qualifications

• Degree in Health Science or Health Informatics or equivalent experience.
• Two years of recent related experience.
• Knowledge of clinical processes appreciated.

Responsibilities

• Collaborate with clinical areas to analyze business processes.
• Assist in implementing new processes.
• Support educational program development for staff adoption.

Skills

Workflow analysis

Process redesign

Communication skills

Computer skills

Business process analysis

Organizational skills

Systems analysis

Education

Health Science / Health Informatics degree

Job description

POSTION SUMMARY:

The Business Analyst for the Smart Chart Project (Cerner) is responsible for workflow analysis & process redesign, communication within the project and clinical teams, maintenance of the Cerner system.

SKILLS/QUALIFICATIONS:

• A Health Science / Health Informatics or equivalent degree/ work related experience
• Computer skills to include querrying databases, word processing and spreadsheets
• Knowledge of clinical processes and experience in health care environment is an asset.
• Business process analysis experience
• Two year’s recent, related experience
• Results oriented and able to work effectively in a fast paced environment
• Demonstrate organizational skills and ability to set and meet priorities
• Knowledge of and experience in systems analysis and design

ATTRIBUTES:

• Superior presentation and communication skills including verbal, written and electronic communications.
• Outstanding customer service skills
• Demonstrates satisfactory work performance and attendance record.
• Ability to multitask and adjust to a fast paced environment
• Able to function well within a team setting

DUTIES AND RESPONSIBILITIES:

• Works collaboratively with the clinical areas in analyzing and defining business processes
• Assist in the implementation of new business processes
• Works collaboratively with others to identify opportunities for improving information management processes in all areas of the organization.
• Participates in the identification and development of educational programs and resources to support staff adoption of information technology solutions.
• Provides leadership in the identification and development of policies and procedures related to informatics initiatives.
• Basic project planning skills
• Participates in development, implementation and maintenance of the electronic health record.
• Works with project team in design, implementation and maintenance of changes to business processes.
• Develops and implements contingency planning
• Must be able to work overtime on weekdays, weekends and holidays as required by system support and maintenance
• Must be part of the “on call team”, providing support to end users after hours